There Was An Error Loading The Game Configuration From The Website Runescape 3
Owoeye Heatley
Security Suite : Often antivirus programs or security suite installed on your Windows tends to block suspicious activities including unsecured network connections or unknown server connection preventing RuneScape from connecting to server and loading configuration files.
Keyboard Layout : RuneScape being browser based game, it only accepts connections from predefined parameters such as keyboard layout or Windows region. Any mismatch or inconsistency in one of these could lead to server rejecting connection.
Browser issues : web browser plays a crucial role in online web based browser only games. RuneScape requires latest and compatible browser. Certain browsers like Internet Explorer and Microsoft Edge are known to function poorly for such browser games. This could be potential reason for RuneScape game configuration loading error.
DNS issue : The internet is very much dependent on DNS to function properly. The fancy domain names resolution into its digital format (IP address) is only possible due to DNS. The error origination from DNS server or corrupted DNS cache on Windows may also lead to similar error.
Antivirus, malware and security suite often hinders the client and server connection. These software work based on predefined rules and threats perception. If you are facing error loading game configuration file from website error on RuneScape then best solution to fix it is disabling or turning off antivirus program.
Toggle off Real-time protection and cloud-delivered protection. This would turn off Windows Defender Antivirus. If you have third party antivirus software like Avira or Norton then the exact steps to disable third party antivirus and security suite you can find from product websites.
To speedup domain name resolution, Windows maintains the DNS cache. If for some reason there is problem with DNS cache it would lead to an issue like RuneScape Error Loading Game Configuration file from the website.
While most would argue as to what relation the Windows keyboard setting and RuneScape error loading configuration from website has and as absurd it may sound but this fix has worked for many RuneScape users. Simply by changing your Windows keyboard layout to English (US) you can get rid of this error.
Windows Defender Firewall could be blocking the connection to RuneScape server leading to error in loading configuration from website. By simply adding run RuneScape client to the list of allowed apps and features in Windows defender firewall will fix this issue.
RuneScape being browser-based game, any problem with your existing browser could cause an error like this. Unknown extensions or addon that you may have installed in your Chrome or Firefox browser, could also conflict with the game.
If you been using same browser instance for long, the browser instance may have become unresponsive or cache is corrupted . In this case, try to restart your browser first and verify if the issue still persist.
Windows cache often becomes huge in size as the time passes. The Windows cache holds all kind of temporary files created by various applications/programs and browsers that you use daily. Corrupted Windows cache if often culprit behind several Windows and programs errors. To clear the Windows cache, follow below steps.
Winsock aka Windows Sockets API offers the programming interface for applications that needs to connect to internet. Undoubtedly any application or program that interacts with internet must go through Windows Sockets.
RuneScape being browser based game a lot can go wrong with slight problem in your Internet connection, browser settings or simple firewall rules. The above 10 fixes are the most exhaustive fixes and should help you to fix RuneScape error. All the fixes are easy to follow and hugely depend on the Windows settings or security application that you are using.
The main element that could end up creating this specific problem is corrupted cached data. Internet Explorer and Microsoft Edge are popular native Windows browsers where this issue has been observed to occur most frequently.
Some RuneScape users who were also seeing the error message There was an error loading the game configuration from the website said that the issue in their particular scenario was brought on by cached data from the network adapter.
Eero should not have a say in any outside sites I access. None. Not unless I ask for the block.
And no, this is not to access porn or some other crud; today, the current problem is my new Chamberlain/LiftMaster MyQ account server (my garage door opener and garage smart camera). I can connect just fine with LTE data. I can also connect using my back up wifi router when I plug it in to the same cable modem. But when I try to connect through my Eero wifi, I cannot reach the server. It's blocked. This is unacceptable.
I too have a site www.schedulesdirect.org that I need access to. When I try normally my browsers will time out and I get a message about the site not being able to be reached. I worked with support but did not get any solution. I too connected direct to the modem bypassing the eero router and all works perfectly, so it is not with my antivirus or anything else. I did find that a work around was to turn on my Norton 360 VPN which I normally leave off. Once that is turned on and I am using the VPN then I can access the site every time. I will try working with support some more and see if we can figure out what setting is keeping me from accessing my cable TV guide listing site.
Can't Connect to socialclub.rockstargames.com [104.255.105.71] .A bit off topic, not real fond of the Eero Android app. at least v6.2.1-23, don't know what /when it changed, I didn't use it (other than initial set up w/ MetroNet) I don't have a discovery screen with Allow / block options just an Amazon link button [added reluctantly] and Eero Labs [Beta] with 4 buttons greyed out - I did try 'optimize for conferencing and gaming' -no effect for my problem. I can't seem to access router through, PC \ Chrome. -to see (change?) settings etc. I've been on the phone with MetroNet (twice 40min+ per) My networking knowledge is limited, But did the obvious reset/unplug etc changed the DNS to google (8.8.8.8 8.8.4.4) etc etc Was working fine until MetroNet (Eero??) did a 2am-5am Maintenance window -doing unspecified. When using T-Mobile hotspot (RedDead/ GTA) works fine.(Slower and capped at about 15G /mth) ...Prime, YouTube, SamsungTV etc.not affected negatively by maintenance window.
Reach out to our phone support so we can take a look at the setup on your network and help you get this resolved quickly. I will share a link below that will help you identify the best number to call. However, if you would like to troubleshoot over email we can do that as well. I will send you a direct message with instructions shortly.
I am routinely having to turn on my Guest network to follow links in email. Like, for instance, the Wall St. Journal's various daily emails with links to stories on their site. But today I had a unique experience when a website I was using (my ADT security system website), upon my clicking on an update entry I had made in my settings, blocked the entire website. Although the blocking message had "X" and "back" buttons, neither worked and my browser's back button didn't work either. This large message box essentially blocked the web page I was viewing and froze the browser. After restarting my browser, the same thing happened 5 seconds after I successfully logged back in to that site and before I'd taken any action.
I agree that this is TOTAL BS!! I think it's great if a router can protect me from inadvertently going to fringy websites that might be dangerous. But ADT, the alarm company???? Come on!! SOMETHING is SERIOUSLY WRONG with Eero's algorithm that it used to identify danger spots if one can't connect to legitimate business websites. And total blocking with no "STOP" button is ridiculous. Block my click and warn me, and if I choose to go ahead and visit the site, which I will have no problem doing with the Wall St. Journal or ADT, THEN LET ME GO AHEAD by giving me "back-off Rover!" button.
PS to above: For what it's worth, I tried Guest network to work around the ADT block but no help, same issue. And, I have domain "allow" set for the WSJ, but doesn't stop the link blocking in their emails or a lot of other emails as well. Guest so far does seem to solve that problem.
Thank you for reaching out to us and welcome to the Community! I apologize that you are experiencing some difficulties accessing websites on devices connected to your eero network. There could be a few settings that might be causing this. Can you check your app and see if you have eero Secure enabled? If you do, please try disabling eero Secure and see if you can access the websites. If you can please let me know. Also, if you are still unable to access the sites, please give me an update.
In the App: selecting "Discover" at the bottom: In "eero Secure": I DID have "Advanced Security" and "Ad Blocking" both turned on. I turned both off, but the "eero Secure" box still says "Active" under the heading. I do not see any choice to select turning that off. I do not have any profiles under Content Filters and no blocked sites entered under advanced. A quick check of emails in my inbox fails to find any with links blocked at this moment. I'll have to watch to see if the problem recurs or not. The entire website (myadt.com) for accessing my security alarm company seems to be working find at this moment. The strange blocking experienced yesterday only occurred after browsing in the site and clicking external links for awhile. So provisionally, things seem to be operating fine at this moment. So maybe it was "Advanced Security" being turned on that created the problem? If there's a way to remove that "Active" which stilll shows under "eero Secure" in Discover, I don't see it!
Okay, so it does sound like it was the Advanced Security feature. These blocks happen up at the DNS level which also explains some of the behavior you were experiencing. We will need to get a ticket created and escalate it up to have those sites no longer be blocked. You can give our support a call to set this up, or you can send us and email to sup...@eero.com and we can get that escalated up. The link below will have numbers that you can call us just in case you are located outside of the US & Canada region.
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