73% of consumers prefer messaging when communicating with a business. How is your company meeting this growing demand?
At our upcoming Conversations conference, Meta leaders and industry innovators will reveal what’s next for AI-enabled business messaging, how consumer trends are transforming customer engagement, and how you can stay ahead.
Register now to watch the keynote live online on June 3.
P.S. To learn more about what today’s consumers expect—and what’s informing our messaging and AI roadmap—check out the 2026 State of Business Messaging Report today.
Source: Business Messaging Usage Research by Kantar. (Meta commissioned online study of 11,056 online adults in US, FR, DE, UK, ES, IN, MX, BR, ID, TH, VN, MY, PH, CA, AR, CO, TR, SG, KSA, UAE, NZ, and AU, April/September 2025).
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