Looking for Senior ServiceNow Product Manager @ Remote

[Peer Professional]

Job Title: Senior ServiceNow Product Manager

Location: Remote (Anywhere in USA)

Type: Direct Hire W2 / Corp-Corp

Primary Skills : ServiceNow Product Manager

Share your updated resume to satti.p...@yash.com

 

Job Description:

• Stakeholder Management: Ability to engage with business leaders, IT, and end-users to understand needs and translate them into ServiceNow requirements.
• Strategic Alignment: Ensuring ServiceNow solutions align with business objectives and deliver measurable value.
• Change Management: Leading organizational change initiatives related to ServiceNow adoption and enhancements.
• Communication: Strong verbal and written communication skills for bridging technical and business teams.

ServiceNow Platform-Specific Skills

• Module Familiarity: Deep understanding of ServiceNow modules, especially:
• IT Service Management (ITSM): Incident, problem, change, and request management.
• IT Asset Management (ITAM): Asset lifecycle, compliance, and cost optimization.
• IT Operations Management (ITOM): Service mapping, event management, and operational intelligence.
• Integrated Risk Management (IRM) & Third Party Risk Management (TPRM): Risk assessments, policy management, and compliance automation.
• Employee Center: Understanding of ServiceNow Employee Center as a unified employee experience portal. Skills include configuring and optimizing the portal for self-service, AI-driven search, targeted campaigns, and integrating IT, HR, and other services to streamline employee workflows and enhance engagement.
• Workflow Automation: Ability to identify and drive automation opportunities across modules.
• Integration Knowledge: Understanding how ServiceNow integrates with other enterprise systems (APIs, data flows).

Technical and Analytical Skills

• Data Analysis: Ability to use ServiceNow analytics and reporting tools to drive continuous improvement.
• Requirements Gathering: Translating business needs into technical requirements for ServiceNow development teams.
• Solution Evaluation: Assessing new ServiceNow features and releases for business impact.

Governance and Compliance

• Risk & Compliance Management: Familiarity with GRC/IRM modules for regulatory compliance and risk mitigation.
• Security Awareness: Understanding of ServiceNow security operations and data privacy best practices.

Project and Service Management

• Project Coordination: Experience with Agile/Scrum and Waterfall methodologies for ServiceNow projects.
• Service Delivery: Ensuring high-quality, consistent delivery of IT services via ServiceNow.

Desirable Certifications & Experience

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (for relevant modules)
• ITIL Foundation Certification

Thank You

Satti Reddy