New update crashes on startup on Ipad

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Axel

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Nov 10, 2010, 10:50:31 PM11/10/10
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I just updated to the new version on my Ipad and it won't even load
the app any more. It crashes on startup. I have reset my Ipad twice
still can't load.

Sidney

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Nov 11, 2010, 4:08:38 PM11/11/10
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Sorry about the trouble. It appears it crashes on 3.x devices as our
4.x devices all work fine. We're investigating and working with Apple
to resolve this ASAP. The good news is the 4.2 iOS update for Apple
should be out Friday if we can't get the app updated before then.
We'll keep you posted. In the meantime you can uninstall the app from
your iPad and then sync it with iTunes. Go to "Applications" under
your iPad and check What's On? HD and sync. This should put you back
on version 1.0.1 until we get things working again.

We've submitted an update to fix the issue, and we hope to have it
approved soon.

Sorry for the inconvenience.

Best regards,
Sid

Axel

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Nov 11, 2010, 6:42:58 PM11/11/10
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Ok, I deleted the app and synced my iPad to go back to the previous
version and it worked like a charm. Thanks for your help.

Can't wait for the update on Friday to 4.2


Axel

Alan Switzer

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Nov 16, 2010, 11:57:03 PM11/16/10
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You mention that we should look for version 1.0.1 but it's not there.
Help.

Sidney

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Nov 19, 2010, 1:30:59 PM11/19/10
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The new version of What's On? HD is now available.
You can download it here:
http://itunes.apple.com/us/app/whats-on-tv-hd/id364906009?mt=8
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