Air Europa Cancellation Policy
Nancy Adams
Unforeseen circumstances can disrupt even the best-laid travel plans. Whether it's illness, a sudden change in work schedule, or a family emergency, you may need to cancel your Air Europa flight. Understanding the airline's cancellation policy and your options can ease the stress of such situations.
This guide will comprehensively cover the Air Europa cancellation policy, including 24-hour cancellations, cancellation methods, fees, refund policies, compensation rights, and possible reasons for canceling.
Air Europa offers a 24-hour cancellation policy for all flights purchased directly through their website or call center. This means you can cancel your flight without incurring any cancellation fees as long as you do so within 24 hours of booking and at least 7 days before your scheduled departure.
Please note that this policy applies only to flights purchased directly from Air Europa; it may not apply to flights booked through third-party agents.
There are three ways to cancel your Air Europa flight:
Go to the Air Europa website and log in to your account.
Select "My Bookings" from the menu.
Choose the flight you want to cancel and click on "Cancel Booking."
Follow the on-screen instructions to confirm the cancellation.
Call the Air Europa customer service line at +34 911 401 501.
Provide the customer service representative with your booking reference number and request cancellation.
Follow the agent's instructions to confirm the cancellation.
You can also cancel your Air Europa flight at the airport check-in counter.
However, it is important to note that this may result in higher cancellation fees.
The cancellation fees you incur for an Air Europa flight depend on the time of cancellation and the fare type of your ticket. Here's a breakdown:
No fee if cancelled within 24 hours of booking and at least 7 days before departure.
€50 if cancelled between 24 hours and 7 days before departure.
€100 if cancelled less than 7 days before departure for Economy and Economy Flexible fare types.
€150 if cancelled less than 7 days before departure for Business and Business Flexible fare types.
100% of the ticket price for no-shows.
Air Europa Refund Policy
If you cancel your Air Europa flight according to the above-mentioned policy, you are eligible for a refund. The amount of your refund will depend on the fare type of your ticket and the time of cancellation.
Economy Flexible and Business Flexible: You will receive a full refund in the original payment method.
Economy and Business: You will receive a refund in the form of a travel voucher valid for one year.
Basic and Business Basic: No refund will be issued.
To request a refund for your canceled Air Europa flight, you need to contact the airline's customer service department. You can do this through the following ways:
Online: Submit a refund request form on the Air Europa website.
By Phone: Call the Air Europa customer service line at +34 911 401 501.
At the Airport: Visit the Air Europa ticket counter at the airport.
Please note that processing times for refunds may vary.
In addition to refunds, you may also be entitled to compensation from Air Europa if your flight is canceled due to circumstances within the airline's control, such as:
Technical issues with the aircraft
Crew shortages
Overbooking
The amount of compensation you receive will depend on the distance of your flight and the length of the delay. For flights within the European Union, the compensation can range from €250 to €600.
You can claim compensation directly from Air Europa by following the instructions provided on their website or by submitting a complaint to the relevant regulatory authorities.
Here are some of the common reasons why you may need to cancel your Air Europa flight:
Illness or injury
Family emergency
Weather conditions
Change in travel plans
Work commitments
Visa issues
Flight cancellation by Air Europa