1 (855) 673-0059 SunExpress Cancellation Policy

[Nancy Adams]

SunExpress Cancellation Policy

In the ever-shifting landscape of air travel, where plans can change at a moment's notice, knowing the ropes of an airline's cancellation policy can be your compass to a smoother journey. Among the constellation of carriers, SunExpress shines as a beacon of reliability and customer-centricity. 

SunExpress 24-Hour Cancellation Policy

SunExpress 24 hour cancellation policy is one of the most generous in the airline industry. It allows passengers to cancel their flights and receive a full refund without penalty within 24 hours of booking, as long as their flight is more than 7 days away. This is a unique feature, as many airlines charge a cancellation fee even within the first 24 hours of booking.

How to Cancel Your SunExpress Flight?

There are several ways to cancel your SunExpress flight:

Online: To cancel your flight online, visit the SunExpress website and log in to your account. Under "My Bookings," select the flight you want to cancel and follow the instructions.

Phone: To cancel your flight by phone, call SunExpress customer service at 1 (855) 673-0059.

In-person: You can also cancel your flight in person at a SunExpress ticket counter at the airport.

What are the Cancellation Fees for SunExpress?

The cancellation fee for a SunExpress flight depends on when you cancel your flight and the type of fare that you purchased.

Fee structure:

• SunClassic:

  • 50% of the booking amount if you cancel at least 30 days before departure

  • 80% of the booking amount if you cancel 29-7 days before departure

  • 90% of the booking amount if you cancel 6 days to 48 hours before departure

• SunPremium:

  • 25% of the booking amount if you cancel at least 30 days before departure

  • 50% of the booking amount if you cancel 29-7 days before departure

  • 80% of the booking amount if you cancel 6 days to 48 hours before departure

SunExpress Refund Policy

If you cancel your SunExpress flight, you may be entitled to a refund. The amount of the refund will depend on the fare type and the time of cancellation. For most fare types, you will receive a full refund if you cancel your flight at least 24 hours before departure. However, some fare types may not be refundable.

How to Get SunExpress Cancelled Flights Refund?

To get a refund from SunExpress, passengers need to submit a refund request online or by calling the SunExpress customer service center.

To submit a refund request online:

1. Go to the SunExpress website and log in to your account.

2. Click on "My Reservations."

3. Select the flight you want to request a refund for and click on "Request a Refund."

4. Follow the on-screen instructions to complete the refund request process.

To submit a refund request by calling the SunExpress customer service center:

1. Call the SunExpress customer service center at 1 (855) 673-0059.

2. Provide the customer service representative with your booking reference number.

3. Request a refund for your flight.

4. The customer service representative will process your refund request and confirm the refund amount.

Sun Express Cancelled Flights Compensation

If SunExpress cancels your flight, you may be entitled to compensation. The amount of compensation will depend on the length of the delay and the distance of your flight. For flights within the European Union, you are entitled to compensation of €250 for delays of 3 to 4 hours, €400 for delays of 4 to 6 hours, and €600 for delays of more than 6 hours. For flights outside of the European Union, the amount of compensation is determined by the Montreal Convention.

Why do people cancel SunExpress flights?

There are many reasons why passengers may need to cancel their SunExpress flight. Some common reasons include:

• Illness or injury

• Family emergency

• Job loss

• Flight cancellation

• Change in travel plans

Frequently Asked Questions:

Q1:How much does it cost to cancel a SunExpress flight?

Ans: The cancellation fee for a SunExpress flight depends on when you cancel your flight and the type of fare that you purchased. The cancellation fee can range from €10 to €50.

Q2: How do I get a refund from SunExpress?

Ans: To get a refund from SunExpress, you need to contact SunExpress customer service. You can either call SunExpress customer service or send them an email. 

Q3: Am I entitled to compensation from SunExpress if my flight is canceled?

Ans: Yes, you may be entitled to compensation from SunExpress under EU Regulation 261/2004 if your flight is canceled. 

Q4:How long does it take to get a refund from SunExpress?

Ans: It can take up to 30 days to get a refund from SunExpress.