Samsung A5 Reset

[Dallas Themshirts]

Areyou sending your Galaxy phone or tablet in for repair, or giving it to a friend or family member? If you need to wipe your device's data for any reason, you can perform a factory reset. This feature will completely erase your personal information and data to make your phone or tablet a clean slate. You can also reset the general, network, and accessibility settings without erasing apps or data.

You can reset your phone or tablet to its default settings without erasing apps or data. This type of reset will not erase security or language settings, accounts, personal data, or settings for your downloaded apps.

Important: Please save any information you need prior to the factory reset because your personal information may not be recovered. If you have encrypted the microSD card, you must decrypt it before resetting the device. Otherwise, your device will not be able to read the data on the card. From Settings, search for and select Decrypt SD card, and then follow the on-screen prompts.

I need help resetting the EDP (Enhanced Data Protection) state for my Samsung Cloud account. I want to enable Enhanced Data Protection for backup, but I forgot the recovery key. Let me be clear: I don't need to restore data, just need to turn on the feature. When I attempt to turn it on, it asks me for the recovery key. I don't have it, and the feature is turned OFF.

I enabled the Enhanced Data Protection feature once when I first got my phone, but then I disabled it, because I didn't know what the feature was at that time, so that is why I forgot the recovery code. So now I just want to enable it. I don't even care if I delete all the backup data on my account since I'm not trying to restore anything.

Can Samsung please help me out with this one? Please don't tell me to "reset the recovery code in the Samsung Cloud options" because if you look at the screenshot, THE OPTION IS GRAYED OUT.

I went back into my account menu from the Android settings and turned all the backup switches on to start a fresh backup. However, even though there is no backup data in the cloud anymore, it still won't let me back up my device without the aforementioned recovery key.

I called that number and spoke to someone who connected to my phone. Bottom line: there is nothing you can do about it, because the key is a "forever key" that is associated with your account. The rep stated that Samsung cannot reset or recover it.

Samsung needs to listen up that this is a ridiculously poor method of doing key management. Further, they need to communicate in CLEAR TERMS somewhere that this is a one time use code and that it can never be reset anymore, which is what the rep told me.

Can anyone confirm if they've had any other experience and that this is actually true? I've read from one other place that someone actually had their "EDP State Reset". Why were they able to get theirs done and I can't? If I find the link I'll post it here.

Recreating the account does not make sense. I have contacted Samsung support, and they asked me to delete and recreate an account. While it is not a big deal to create another account, why should I? It should let me recreate the security key by initializing the backup data, cleanse and start-over.

Hi All, My Samsung Galaxy got slow so I decided to do a hard factory reset, after that I could not log in to my phone. Going thru the setup steps 1st language, 2nd WiFi, 3rd Samsung Account login.I was hoping a factory reset will resolve the issue has in turn stopped me logging in to the Samsung account from the device ('processing failed') . I can log on to the Samsung account from another device. Samsung call center have so far have been unable to help. I actually have 2 old Samsung Galaxy that I am using as paper weight because of not able to login into my Samsung account on the phone, thanks to Samsung for their latest update. I did reset the device again and change the password on the account I even created another account with no luck. Any advice please?! I'd love to recover my Samsung device's back and get them back in good use again.

Hi, Thanks for your response, As I mentioned the phone is stuck at the Samsung account login and I cant go further in to check the device setting and software, it look like Samsung did something to there software that no matter which device you have of there products it will have the same problem ( from all the search on the web) if you decide to factory reset it. also I didn't understand the part when connecting the phone to the PC is there a certain software to use like iTunes with iPhone or what is the purpose of connecting the phone to the computer?

Hi, I was hoping it will help but it didn't have a solution for my phones problem" factory resetting the device and getting stuck on the Samsung account screen (Samsung factory reset protection kicked-in).

One of my phone is Galaxy S5 which I use as a media player and as a stud finder, I did the cache clear but it didn't help, and connecting it to Smart Switch didn't help also because the phone is not fully booted it is at the 3rd step of setup and is stuck there.

Is there a way to reset the stepcounter, maybe by tapping on a specific (programmed) button in the facewatch? When i start a walk i want to reset my stepcount to zero, but i didnt find out how to do that? Would also be cool to have a button in the watchface where is can do that reset.

@iggyav I have the same problem. Have you figured out a solution or do you do a reset each day? Putting my box into a manual standby each night seemed to improve things but I have not managed to find a solution that completely fixes it.

The organization in which I work has not had a consistent IT professional on-site for a long time. There were a lot of things mismanaged or not managed at all prior to my start.

SITUATION

Unlocking phones and laptops is impossible these days. Manufactures will not help you because of possible security concerns. With your Samsung phones, it is explained here: How do I perform a factory reset on my mobile device? Samsung UK The only action you can take is to make sure HR only accept phones back with Factory Reset done or they offer to sell them to the terminated employee at a favourable cost just to get them off your hands with a little bit of their cost back.

I just met same issue. When the airplane I took almost arrived at U.S, I found android logo with erase data message automatically shown on my s9+ then the phone went into factory reset protection mode need wifi to verify but hotel wifi and other wifi can not pass verification with no reason. The phone just can not be used in my whole trip. After I backed from trip to home, I can only use home wifi to verify but factory reset was already done. This issue ruined whole trip. Still worry about next trip will automatically factory reset again.

I gave my daughter my old Samsung S21 Ultra and she has reset the password then gone and forgotten it. So I tried to hard reset it but it does not work. I even let the battery die and then tried to reset but no luck. The phone is not set up in developer mode. I read somewhere that if I remove the battery inside that would reset. the issue I have with that is that It wont be water proof any longer and in the past I have taking phone apart and replace screen but it so much hassle. Is there a way to connect to computer and reset through software, or another way. please? I have searched high and low on the internet and all I get back is hold down the on button and the up volume which does not work for me.

1. Turn off the device.

2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key

3. When the Android logo displays, release all three keys.

4. Wait until the Android system recovery menu options appear.

Hmm, ok just looked at this. Im pretty savvy so I dont need to worry about her back up stuff as I set her phone up to all of that to Dropbox. So I can hard reset no issues. she has her old phone. Not sure if she has a samsung account. I tend to skip that stuff which I know now is silly. will try and remote wipe though with Fine devise on Google with here account. and will try all other stuff once a I get a chance and get back to you thanks everyone. I hope one of theses things work.

Thank you for all of your suggestions and unfortunately none of them work. The standard hold Press and hold the Volume Up key and then press and hold the Power key does not work I have tried maybe 50 times to do that now. I even let the phone go flat for 5 days and tried that and nothing. just boots back into the phone. No Samsung account so I can not remote wipe. As for Google My Device thats not an option either as it says this "Before you can use Find My Device, you must have an active Android device" so that is not an option either. so I'm back to asking if there is any other way please, Is there a hidden reset button inside the phone? Failing that not sure what I can do.

Basically what it is: power off the phone, press up volume button and hold it, press power/bixy button until android logo appears. Release up volume button when menu appears. With the volume buttons choose whipe data/factory reset

So we are having connection issues with our wireless sub and rear speakers. I spent time on the phone with samsung today, and the guy wanted me to do a hard reset on the soundbar by pressing and holding the "Play/Pause" button for 10-15 seconds. Nothing happened.

Anyone know another way to hard reset this thing? It may be helpful to know that when i was attempting to manually pair the speakers, the soundbar would never display the "ID Set" message it was supposed to.

You can do a hard reset by leaving the unit on and pressing both the Volume up and Volume down button at same time. It will take a few seconds....then it will flash Unit, then flash OFF...wait a moment and turn it back on.

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