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Jennifer Curtis

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Aug 2, 2024, 4:04:04 AM8/2/24

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I have same issue. About 3 weeks ago, the video didnt work only netflix and youtube app. I shut down my phone. Unfortunately, it wasnt perfect solution. I also did reset all settings. It seemed to have solved problem completely, but I get same issue now. I want to know which thing occurs this problem, with apps or IOS? No matter what it is, it needs to be updated.

Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.

I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?

I am having issues getting Netflix streaming to work. I've read through probably every discussion on the forum, but they appear old and none have worked. Luckily Netflix is not a big percentage of what we watch, but I'm pretty sure it was working until recently. HBO Go and other streaming services work fine. I cannot get it to work either on a Roku or directly on an LG SmartTV.

I've tried adding the LG and/or Roku, I have both setup with a static IP, to the Transport Mode Skiplist Source and Destination, with the Allow checkbox both checked and unchecked...nothing works. Both ways actually block all Internet connectivity to the LG.

With each setting connectivity is completely blocked or partial, but nothing has allowed streaming to succeed. When I remove any specific configs for the LG, Netflix actually works the best, but will not stream, stopping at 25% for every attempt.

If you use transparent web filtering then adding the device used to stream netflix to the transparent source skiplist should work. You are using transparent web filtering or are you using standard mode?

Yes, I am in Transparent Mode. What I find is that when I put the LG into Source or Destination or both, with or without the Allow https/s button checked, it doesn't work. And wen I put the LG in Source it blocks all Internet traffic to the LG with or without Allow checked.

Posting on behalf of my father.
His netflix is not working in his house when connected to WIFI on any device. Disconnected from the wifi and use 4G and it works fine.
Virgin box is connected wirelessly and network test show it connected and working.

I downloaded the netflix app on my mobile and connected to his wifi - does not work. I try youtube while connected to the wifi and it works, google works etc etc. Disconnect from the wifi and netflix work it.

Seems like there is something on the wifi blocking netflix?

Hey @JamesB93,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you father is having this issue with his Netflix, can you confirm for me is there any error codes or messages when you are trying to access Netflix at all?

Joe

I will need to have another look. They basically refer to netflix not being connected to the internet but clicking the button that says network test on the same screen shows that wifi is connected.

I read about redirect of port 80 and 443 for incomming connection, but that's not my case. First, i have a webserver running on my home and port 80 and 443 are redirected to this server (internal IP different from Smart TV). Second, I tried to redirect port 80 and 443 to my internal TV address; stil not working.

Before this, I had a simple Wireless router doing routing on my home and everything was working fine, including Netflix. Also, in my smart TV, I CAN access and brownse Netflix. Te problem is when I try to start streaming....they sai that is not possible to play, to check latter. If I switch to my old router (wireless TPLink router), everything start to work.

Why don't you run a wireshark now?

The TV should be able to access the internet like every other host, using Netflix should not need port translations inbound or outbound. The TV will try to connect to one of Netflix's Public IP addresses and will then start a stream on a Port which I believe it 80 or 443.

2) I've conected my old router as a main router and disconnected cisco. Opened TV and Netflix. Start streaming a serie. Stop streaming, but keep netflix opened. Disconnect old router and connect Cisco again, as main router (keeping both same IP, but only one 'on' at same time). Start streaming and works.

So, looks like my TV isn't reaching DNS for streaming netflix.....also, when I open "Samsung Apps", I can't see icons.....everything works, except load of 'icon' for applications. In the old router, this doesn't ocour, all is fine. I alread tried to change DNS on my TV to: my cisco router (has DNS server relay configured); my local DNS server; my ISP DNS server; google DNS server (8.8.8.8); In all cases, TV Network status report that everything is ok and TV CAN reach internet, but still the same problem with Samsung Apps and Netflix streaming. The strange thing is that netflix open, get titles, my account info, etc etc......just streaming doesn't work!

From everything I have read you need to port forward 80 and 443 but then you say you tried that and in addition with your test of disconnecting old router and putting Cisco in it's place it carried on streaming so perhaps not.