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Yvone Brem

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Aug 2, 2024, 9:26:32 AM8/2/24

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I just erased my cookies, deleted all my cache, uninstalled and reinstalled Orion, didn't import anything, but when I signed into Netflix with comptibility mode on, it still gave me an error message, so now I'm confused about why it won't work

I might have spoke too quickly - the error seems to be a bit hit & Miss so i can watch things like 'Young Sheldon' with no issues but things like 'The Crown' refuse to play at all and tried a few films at random and they seem to play from the start put then stop if you try to skip ahead?

With the same settings applied:
Netflix does not work for the most part
Disney Plus works and maintains the lock
Paramount Plus works and maintains the lock, but it paused the ad at the start and you have to manually play it. This happened for shows and movies.
If these two work, then, so most other probably will too, which makes me think it's got something to do with the lock and the site protection in compatibility mode

Netflix was not able to stream as of now with the latest update. Version 0.99.122-beta (WebKit 615.1.11.7) also, as mentioned by Jai-jdk the Netflix website does not have the lock. It has a lock and a line on it. Maybe that's something?

dragon900x Netflix works for me and some users. Some users report it doesn't. Why is that the case is not clear. Error message netflix throws is not useful at all. So until we know what is the problem and why it happens there is nothing we can do.

Vlad It looks like the connection to netflix is insecure or missing a certificate as mentioned by others but shows as secure and has a certificate provided on other browsers. May this have something to do with this? Considering Netflix have implemented DRM and may reject browsers with insecure connections. Just a theory

AES-CBC and AES-CTR do not provide authentication by default, and implementing it manually can result in minor, but serious mistakes. We recommended using authenticated encryption like AES-GCM to protect against chosen-ciphertext attacks.

However I have an issue where playback sometimes slows down to less than 1fps, and I need to rewind or fast forward a little to get normal playback speed and audio back.
Anyone else running into this issue?

@HotCakeX

I mean I may be prohibited from uploading it anywhere if there is any copyrighted information in the screenshot. However I noticed that the video blacks out when I take a screenshot which is good.

Yes there is an app for windows 10, which is **bleep**, and about 12 other browsers that work fine.
Its a topic about experiences with the new chromium edge, not trying to get netfix to work.

Something else I noticed whist using the Netflix telemetry; Sometimes it keeps dropping frames and I don't notice anything in the playback. Sometimes when the the playback "breaks" it doesn't report any dropped frames.

Just tested Netflix, I don't have the 4K package but it does play the video at the 1080 resolution which is higher than is currently available in other browsers. I am running Version 74.1.96.24 (Official build) dev (64-bit)

@Elliot Kirk

Hello Elliot,
I have been submitting a lot of feedback in regards to this issue.
However I do not get any tickets to follow up on them.
Is there any progress on this issue? are you able to reproduce it?
I am still having the issues with Version 75.0.139.1.

I have tried completely removing Edge Chromium, but to no avail.

I don't know what the "default" entails, however I set it to "disabled" yesterday (but kept Playready DRM enabeled!) and had no issues in playback since. I will trail some more this evening. It is still playing in 1080p on my 1080p screen, can't check 4k since I don't have a 4k display.

What is the behavior like when it is set to"default"? is it enabled at all sites that use playready? or just on Netflix? I don't think I use any other services that use playready, which kind of explains why I have no issues with fullHD/4k streaming on any other websites (Vimeo, Youtube, F1TV, etc).

Earlier Thursday evening, Netflix had this message on the website: "We are currently experiencing technical issues on our website. We are working to resolve the problem. We apologize for any inconvenience."

Netflix support told me to go onto the Virgin Media website and click on the 'Netflix Account Recovery' button, however this is either taking me to sandbox.netflix.com which apparently is not correct or giving an NSES-500 error. Netflix support said Virgin Media are the only ones who can assist here.

Hi @Prudyuk,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear you're having some trouble with your Netflix account. Would you mind expanding on what's happened exactly?

Thanks,

When you can kick back and watch a movie, the last thing you want to worry about is Netflix not working. However, there are plenty of reasons why Netflix won't load, with common culprits ranging from Netflix server issues to internet connection problems.

Before discussing any potential causes for the Netflix app not working, whether that's because it doesn't load or crashes randomly, we have to discuss one essential first step you should take: checking whether Netflix has any running issues. If Netflix is down, there's nothing you can do to fix the problem.

Other websites that can help you figure out if others are having Netflix issues in your area include Downdetector and IsItDownRightNow. If everything checks out and there's nothing wrong with Netflix, the technical problem is likely on your end.

It has happened to all of us: one of your favorite apps suddenly starts crashing every time you try to use it. Now you're wondering why Netflix keeps kicking you out. After the initial panic has worn off, you can take a few steps to rectify the problem, but it depends on your device.

Smartphone users should start by force-stopping the Netflix app. If it still doesn't work, try turning your phone off and on again. And if it still doesn't work, you will need to delete the app and reinstall it from the app store. The same methodology applies if you're using a set-top streaming box.

If you're using Netflix on your smart TV, you might be unable to delete the app. Instead, try signing out of Netflix on your Smart TV, clear the cache, and sign in again. Or, if you're using the Netflix app on Windows, try disabling your antivirus software. Many security suites interfere with the service. If you are still getting kicked off of Netflix, keep reading for other troubleshooting processes to try.

Netflix error code 12001 is caused by outdated data on your device. You need to refresh the data to get the Netflix app working again. But how do you refresh the data? Well, there are a few ways to do it.

First, try turning your device off and then back on again. Yes, the magic trick that gets devices and software working. Ensure your device is turned off completely, then turn it back on again and try Netflix.

In 2016, Netflix finally started offering users a way to download content to watch offline. This means you can load up on TV shows and movies before a long journey or if you're traveling to an area with poor internet coverage. Unfortunately, this feature doesn't always work flawlessly. If you're struggling to download content, there are a few steps you can take.

Secondly, make sure you're running at least Android 4.4.2 or iOS 8, have the most up-to-date version of the Netflix app, and have enough storage on your phone. You'll also need the latest software versions for your Windows 10 or Windows 11 computer, Amazon Fire tablet, or Chromebook.

You can take some simple troubleshooting steps to try and fix the problem. For example, try restarting the app, restarting your device, and restarting your home network. Try checking your internet connection with a web page or other application to determine if it is a connection issue on your streaming device.

Make sure you close any existing Netflix sessions by going to the app switcher, swiping up on the Netflix app, and then relaunching Netflix. You will need to re-enter your login credentials. If this doesn't work, you should also try reinstalling the Netflix app.

Netflix offers tiered price plans, and the number of people who can watch Netflix simultaneously depends on which one you choose. The top plan is limited to four people, but you can add up to two extra members who don't live with you.

If you see a message that reads, "Your Netflix account is in use on another device. Please stop playing on other devices to continue" or "Too many people are using your account right now," this is your problem.

You can kick off others using your Netflix account by terminating all existing sessions by going to Account > Settings > Sign out of all devices. This can take up to ten minutes to process.

For a less drastic solution, you can see who is using your Netflix account by going to Account > Settings > Recent device streaming activity to see a list of current sessions. The list will help you identify which users are online. You might be able to persuade one of them to log off.

The obvious solution here is to reset your password. In the future, use a password manager to prevent you from incorrectly entering passwords. Password managers are easy to organize, help you keep track of your passwords, and, importantly, use strong and unique passwords for each service.

However, it's worth checking your email inbox before you hit the reset button. Something more sinister might be at play. The Netflix login credentials of unsuspecting users trade hands for insignificant amounts of money on the dark web. They're often bought by people who cannot create a Netflix account in their own country.

If Netflix sees suspicious login behavior, it will block your account and email you advising you to create a new password. Remember, if your Netflix account has been hacked, you will need to change your password on any other app or service for which you've used the same credentials.