PROBLEM!!
7 views
Skip to first unread message
0strich
Jul 12, 2010, 11:10:23 AM7/12/10
to N-Tune Discussion
I've installed a fair number of these units but recently encountered
an issue I can't figure out.
After installing the 250K version into a customer's MIM Strat the unit
will only power on when pulling up on the volume ONCE. If I
disconnect the cable from the circuitry and reconnect it, the leds
light only once thereafter.
Anyone else encountered this? I've since ordered a replacement unit,
but I'd sure like to know how to fix this.
Many thanks
an issue I can't figure out.
After installing the 250K version into a customer's MIM Strat the unit
will only power on when pulling up on the volume ONCE. If I
disconnect the cable from the circuitry and reconnect it, the leds
light only once thereafter.
Anyone else encountered this? I've since ordered a replacement unit,
but I'd sure like to know how to fix this.
Many thanks
boogalafoote
Jul 12, 2010, 11:43:07 AM7/12/10
to N-Tune Discussion
Are you taking proper static prevention methods into account when
handling the PCB?
handling the PCB?
Sam Sudore
Jul 12, 2010, 1:04:55 PM7/12/10
to n-tune-d...@googlegroups.com
Thank you for contacting N-Tune with this issue. To date we have not heard of this issue in the field, is there anyway to check the ribbon cable to see if it has a nick that may be grounding out on the threads or the "C" washer?
Regards,
Sam Sudore
President/CEO
Zero Crossing Inc.
425-471-3133
www.ntune.com
The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please contact the sender by reply email and destroy all copies of the original message. To contact our email administrator directly, send to se...@zeroxing.com
Thank you.
Regards,
Sam Sudore
President/CEO
Zero Crossing Inc.
425-471-3133
www.ntune.com
The information contained in this email may be confidential and/or legally privileged. It has been sent for the sole use of the intended recipient(s). If the reader of this message is not an intended recipient, you are hereby notified that any unauthorized review, use, disclosure, dissemination, distribution, or copying of this communication, or any of its contents, is strictly prohibited. If you have received this communication in error, please contact the sender by reply email and destroy all copies of the original message. To contact our email administrator directly, send to se...@zeroxing.com
Thank you.
--
You received this message because you are subscribed to the Google Groups "N-Tune Discussion" group.
To post to this group, send email to n-tune-d...@googlegroups.com.
To unsubscribe from this group, send email to n-tune-discuss...@googlegroups.com.
For more options, visit this group at http://groups.google.com/group/n-tune-discussion?hl=en.
0strich
Jul 12, 2010, 1:36:31 PM7/12/10
to N-Tune Discussion
Indeed, I try to take every precaution to disperse any ESD from my
work area. While I know this is likely an isolated incident I would
still like to know what happened or why, so I know what to look for in
the future.
The cable is not nicked or pinched. The battery is fully charged at
9.21V and the push/pull pot is functioning correctly. Though I know
it's unlikely I'm going to have to fault the circuitry on this one.
On Jul 12, 1:04 pm, Sam Sudore <s...@zeroxing.com> wrote:
> Thank you for contacting N-Tune with this issue. To date we have not heard
> of this issue in the field, is there anyway to check the ribbon cable to see
> if it has a nick that may be grounding out on the threads or the "C" washer?
>
> Regards,
> Sam Sudore
> President/CEO
> Zero Crossing Inc.
> 425-471-3133www.ntune.com
>
> The information contained in this email may be confidential and/or legally
> privileged. It has been sent for the sole use of the intended recipient(s).
> If the reader of this message is not an intended recipient, you are hereby
> notified that any unauthorized review, use, disclosure, dissemination,
> distribution, or copying of this communication, or any of its contents, is
> strictly prohibited. If you have received this communication in error,
> please contact the sender by reply email and destroy all copies of the
> original message. To contact our email administrator directly, send to
> s...@zeroxing.com
> > .
>
> - Show quoted text -
work area. While I know this is likely an isolated incident I would
still like to know what happened or why, so I know what to look for in
the future.
The cable is not nicked or pinched. The battery is fully charged at
9.21V and the push/pull pot is functioning correctly. Though I know
it's unlikely I'm going to have to fault the circuitry on this one.
On Jul 12, 1:04 pm, Sam Sudore <s...@zeroxing.com> wrote:
> Thank you for contacting N-Tune with this issue. To date we have not heard
> of this issue in the field, is there anyway to check the ribbon cable to see
> if it has a nick that may be grounding out on the threads or the "C" washer?
>
> Regards,
> Sam Sudore
> President/CEO
> Zero Crossing Inc.
> 425-471-3133www.ntune.com
>
> The information contained in this email may be confidential and/or legally
> privileged. It has been sent for the sole use of the intended recipient(s).
> If the reader of this message is not an intended recipient, you are hereby
> notified that any unauthorized review, use, disclosure, dissemination,
> distribution, or copying of this communication, or any of its contents, is
> strictly prohibited. If you have received this communication in error,
> please contact the sender by reply email and destroy all copies of the
> original message. To contact our email administrator directly, send to
>
> Thank you.
>
>
>
> On Mon, Jul 12, 2010 at 8:10 AM, 0strich <austinhayw...@hotmail.com> wrote:
> > I've installed a fair number of these units but recently encountered
> > an issue I can't figure out.
>
> > After installing the 250K version into a customer's MIM Strat the unit
> > will only power on when pulling up on the volume ONCE. If I
> > disconnect the cable from the circuitry and reconnect it, the leds
> > light only once thereafter.
>
> > Anyone else encountered this? I've since ordered a replacement unit,
> > but I'd sure like to know how to fix this.
>
> > Many thanks
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "N-Tune Discussion" group.
> > To post to this group, send email to n-tune-d...@googlegroups.com.
> > To unsubscribe from this group, send email to
> > n-tune-discuss...@googlegroups.com<n-tune-discussion%2Bunsubscri...@googlegroups.com>
> Thank you.
>
>
>
> On Mon, Jul 12, 2010 at 8:10 AM, 0strich <austinhayw...@hotmail.com> wrote:
> > I've installed a fair number of these units but recently encountered
> > an issue I can't figure out.
>
> > After installing the 250K version into a customer's MIM Strat the unit
> > will only power on when pulling up on the volume ONCE. If I
> > disconnect the cable from the circuitry and reconnect it, the leds
> > light only once thereafter.
>
> > Anyone else encountered this? I've since ordered a replacement unit,
> > but I'd sure like to know how to fix this.
>
> > Many thanks
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "N-Tune Discussion" group.
> > To post to this group, send email to n-tune-d...@googlegroups.com.
> > To unsubscribe from this group, send email to
> > .
> > For more options, visit this group at
> >http://groups.google.com/group/n-tune-discussion?hl=en.- Hide quoted text -
>
> - Show quoted text -
Reply all
Reply to author
Forward
0 new messages