Dialog Instance installation error

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Shival Tailor

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Jul 20, 2009, 7:34:03 AM7/20/09

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Dear All,

While trying to install a DI I am getting the following error:

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An error occurred while processing service SAP CRM 5.0 Support Release 3 > Software Life-Cycle Options > Application Server > MS SQL Server > Dialog Instance( Last error reported by the step :Caught ESAPinstException in Modulecall: in getMsPort() rdisp/msserv_no not possible. You need a newer message server..). You may now
choose Retry to repeat the current step.
choose View Log to get more information about the error.
stop the task and continue with it later.
Log files are written to C:\Program Files/sapinst_instdir/CRM05/LM/AS/MSS/DI.
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The log says the following:

INFO 2009-07-20 05:21:54.298
Disconnect from message server (UT1VC7P01/3901) succeeded.
ERROR 2009-07-20 05:21:54.298
CJS-00030 Assertion failed: in getMsPort() rdisp/msserv_no not possible. You need a newer message server.
ERROR 2009-07-20 05:21:54.376
MUT-03025 Caught ESAPinstException in Modulecall: in getMsPort() rdisp/msserv_no not possible. You need a newer message server..
ERROR 2009-07-20 05:21:54.470
FCO-00011 The step getMsPort with step key |NW_DI|ind|ind|ind|ind|0|0|NW_GetSidFromProfiles|ind|ind|ind|ind|1|0|NW_checkMsgServer|ind|ind|ind|ind|2|0|getMsPort was executed with status ERROR ( Last error reported by the step :Caught ESAPinstException in Modulecall: in getMsPort() rdisp/msserv_no not possible. You need a newer message server..).

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Please help and provide any ideas on why it would ask for a newer message server?

Thanks a lot for your help and time,

Shival

Shival Tailor

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Aug 9, 2009, 3:23:40 PM8/9/09

to MYSAPBASIS

Hi,

Following was resolved by using the original kernel EXEs (the one that you get at the time of installation) and repeating the procedure.