Finally, I've found out how come the completed items keep going missing (Outlook Sync)

[Petr Urbanec]

Time to time, I discovered that I was not able to find some completed tasks. I wondered why and where the items went. I was looking into archive and backup files for ages and there was no answer. Today is a great day.

My MLO is synchronized with the Microsoft Outlook and with the MLO Cloud Service as well. I use the desktop app on three computers, an iPhone and an iPad too. There are many chances to make a mistake and lose data. Besides MLO AutoArchive, there is a similar feature in the Microsoft Outlook - "Auto archive" and this is the heart of the matter.

I forgot to turn off auto-archiving of the ToDo folder in the Microsoft Outlook and there was the trouble. In the predefined intervals the Microsoft Outlook proceeds auto archving procedure and, therefore, removes all the completed items from "ToDo List".

Well, If anybody of you is wondering why some tasks are missing, try to turn off the auto-archiving in the Microsoft Outlook ToDo Folder.


Petr Urbanec