Sync Error

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Dave Nicoll

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Dec 5, 2011, 3:30:16 PM12/5/11
to mylifeo...@googlegroups.com
I'm getting this sync error:

Line: 0
 (TExMLOSync)
Sync error: XML document must have a top level element.

I'm running MLO (Prof Ed) 3.6.1 on a Windows XP PC.

Can anyone help me out?

Alexandra MLO Support

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Dec 6, 2011, 6:03:36 AM12/6/11
to MyLifeOrganized
Hello,

I am sending to your email address the MLO desktop closed beta
version.

Can you please:
1. Install and run the MLO for Windows version sent
2. Open your data file
3. Select File->Synchronization…
4. Click New…
5. Enter the Sync profile name (for example “Bob’s Cloud Sync”)
6. Click “MLO Cloud Sync Login…” and enter your MLO Cloud
credentials.
Click OK.
7. Click “Browse…” and select file on the Cloud you want to sync with
(for example “Default”) Create new Cloud file if needed and select
it.
8. Click OK to save your Sync Profile
9. Click Close to close Synchronization dialog
10. Click F9 (Tools->Synchronize) to sync your data to MLO Cloud
and try sync again.

If any errors occur - please send to sup...@mylifeorganized.net:
1) sync logs;
2) steps to reproduce the issue

Thank you!

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