Will Real Time Sync ever work?

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Frank

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Aug 20, 2024, 4:18:27 AM8/20/24
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It is so annoying that i have to sync manually on pc, android although i subscribed to the sync service. Why is it even called Auto-Sync or Push? Nothing works automatically or gets pushed!

Alyona (MLO Support)

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Aug 20, 2024, 8:30:19 AM8/20/24
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Hi Frank, 

MLO Cloud synchronization is not fully automated on Windows in contrast to MLO on Android/iOS. On Windows, the app starts syncing when you open/close it or switch to it after some inactivity and changes are detected in MLO Cloud. MLO Desktop will automatically sync local modifications to MLO Cloud if the application has been inactive for 5-10 minutes. 

On mobile, with the 'Use Push' option enabled in the settings, the app should update automatically in the background. The issue you're experiencing is not typical, and we’d like to investigate further. Could you please send us the logs from MLO Android? You can do this by going to menu > Settings > Troubleshooting > Send Logs and emailing them to sup...@mylifeorganized.net.

Frank

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Aug 21, 2024, 3:47:51 AM8/21/24
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Thanks Alyona a lot so far. I would explore the problem a bit further before using support. As a heavy MLO User i usually use MLO on my windows pc as the last program before i put my pc to energy saving. Could that be the problem? And could be pressing the sync button on MLO Desktop before putting my pc to sleep the solution?

Regards
Frank

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