Re: [MLO] Outlook link not working within a task

[Lisa Stroyan]

Did you move the email in Outlook after drag&drop?

On Thu, Mar 7, 2013 at 2:04 PM, B Cowart <william...@gmail.com> wrote:

I am using a Windows 8 workstation with Outlook 2013 and MLO 4.  I can drag an email from Outlook to MLO and the entry is created fine.  The issue is the link back to email in Outlook generates an error:  No apps are installed to open this type of link (outlook).   Look for an app in the store.

 

Outlook is clearly installed but will not start from the link.

 

Please advise.

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Lisa

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Lisa Stroyan, mailto: lstr...@gmail.com

[B Cowart]

No.  The email is in the original location.  I also tested on a Win7 workstation with Office 2010 and it finds outlook and opens the email.

Lisa Stroyan, mailto: ...@gmail.com

[Edward Taylor-Robinson]

Was there any remedy to this. I have the same issue. I a, on a Windows 8 machine and I am using the mlo5 beta. I can the exact same issue about no apps being installed. Outlook is the default app as well and the emails are kept in their original location.

Thanks,

Edd.

[Stéph]

I remember asking about this, after migrating to Outlook 2013 at work. I can't find the discussion thread about it, but I remember that Andrey posted that I would have to edit a registry setting for Outlook 2013, to make links work.

[Timppa]

This helped me with similar issue

https://www.slipstick.com/problems/outlook-missing-outlook-protocol/

.timppa

[Joerg]

Thank you very much, this fixed it for me!

Working with Win 10 and Office 365 and MLO 5, I had to change the Registry-Key to: "C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE" /select "%1"

Jörg