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Only GC/USC
Mail Engineer (Microsoft 365)
Washington DC - Onsite
12+ Months
A Mail Engineer is primarily responsible for the health and security of the agency’s email infrastructure. Key duties include:
System Architecture: Designing and implementing enhancements for messaging services, including Microsoft 365 (O365) and Exchange Online.
Security & Compliance: Assessing security vulnerabilities, implementing patches, and managing email blocking/remediation to reduce cyber threats.
Mobile Device Management (MDM): Coordinating and managing mail services on mobile platforms, often integrating tools like Microsoft Intune or Apple Business Manager.
Troubleshooting (Tier III): Acting as the highest level of support for complex technical outages, mail routing issues, and restoration of services.
Operations & Maintenance: Managing distribution groups, role-based access, and performing daily health checks on the messaging environment.
Disaster Recovery: Designing and testing high-availability contingencies to ensure communication is never lost during an outage.
Because the DOT handles sensitive infrastructure data, the requirements for these roles are typically stringent:
Experience: Usually requires 8+ years in Enterprise Messaging Services, with at least 5 years specifically focused on O365.
Certifications: Microsoft 365 Certified (Enterprise Administrator Expert) or equivalent certifications in Azure/Exchange.
Technical Stack: Proficiency in Active Directory, Proofpoint (or similar email gateways), PowerShell scripting for automation, and Azure Cloud.
Clearance: Must be able to obtain a Public Trust clearance (requires U.S. citizenship or residency for at least 3 years)
Only GC-USC - IT Solutions Engineer - Senior
Washington, DC
12+ Months
The Senior Solutions Engineer serves as a technical authority within the Safety and Traffic Administration (TSA). You are responsible for designing and overseeing the technical infrastructure that manages DC’s multimodal transportation network, including traffic signals, automated enforcement (speed cameras), and smart city integrations.
Intelligent Transportation Systems (ITS): Design and implement ITS solutions, including fiber optic communications, dynamic message signs, and incident detection systems.
Intermodal Integration: Develop technical frameworks to integrate bike lanes, priority bus transit, and pedestrian safety tech into the existing grid.
Data Strategy: Lead the collection and analysis of traffic data to optimize signal timing and roadway efficiency.
Capital Projects: Lead phases of multi-million dollar, multi-year transportation projects with District-wide impact.
Vendor Management: Oversee specialized contractors and field personnel, ensuring hardware and software deployments meet District standards.
Budget Oversight: Manage tracking procedures for local and federal project budgets.
Vision Zero Implementation: Design and construct safety interventions (automated traffic enforcement, "smart" intersections) to meet safety goals.
Regulatory Alignment: Ensure all technical solutions comply with Federal Highway Administration (FHWA) standards and District regulations.
Ten (10) years of technical experience is typically preferred for "Senior" or "Authority" level roles at DDOT.
Proven track record in multimodal operational optimization and automated safety systems.
Engineering Principles: Strong grasp of electrical systems or civil engineering.
ITS Tech Stack: Experience with fiber optics, wireless mesh networks, and sensor technologies (LiDAR, Radar).
Software Proficiency: Experience with traffic modeling software or GIS (Geographic Information Systems) for spatial analysis.
Collaborative Leadership: Ability to work across Wards and with external stakeholders like DC Water or federal agencies.
Strategic Communication: Translating complex technical roadmaps into "plain English" for executive leadership and public hearings.
Only GC/USC - Network Engineer - Senior
Kings Point, NY
12+ Months
Network Engineer is responsible for the design, implementation, and 24/7 maintenance of the District’s transportation communication network.
ITS Infrastructure Support: Managing the fiber optic and wireless networks that connect traffic signals, CCTV cameras, and digital message boards across the District.
Network Security: Implementing firewalls and encryption to protect sensitive transportation data and prevent unauthorized access to traffic control systems.
Data Center Management: Maintaining the core network infrastructure within DDOT data centers, ensuring high availability and failover capabilities.
Troubleshooting: Diagnosing complex connectivity issues between field devices (like intersection controllers) and the central Traffic Management Center (TMC).
Vendor Coordination: Working with telecommunication providers and hardware vendors to upgrade aging copper lines to high-speed fiber.
Candidates are typically expected to have a mix of standard networking expertise and specialized hardware knowledge.
| Category | Requirements |
|---|---|
| Certifications | CCNP (Cisco Certified Network Professional) or JNCIP (Juniper) is often preferred. |
| Protocols | Deep knowledge of BGP, OSPF, EIGRP, TCP/IP, and IPv6 transition strategies. |
| Hardware | Experience with Cisco ISR/ASR routers, Nexus switches, and Palo Alto or Fortinet firewalls. |
| Field Tech | Familiarity with Ruggedized/Industrial Ethernet switches used in outdoor cabinets. |
| Education | Bachelor’s degree in Computer Science, Information Technology, or a related field. |
Because this is a government role focused on public safety and mobility, certain "extras" stand out:
Experience with GIS: Understanding how network assets map to physical locations across D.C.’s eight wards.
Wireless Expertise: Knowledge of 5G/CBRS small cells and Dedicated Short Range Communications (DSRC) for vehicle-to-infrastructure (V2I) technology.
Public Sector Experience: Familiarity with District government procurement processes and compliance standards (like NIST or FedRAMP).
Only GC/USC - Storage Engineer
Washington DC
12+ Months
The Mid-Level Storage Engineer is responsible for the design, implementation, and day-to-day administration of complex Storage Area Networks (SAN) and Network Attached Storage (NAS). At the DOT, this often involves supporting large-scale data migrations and ensuring that storage systems are accessible across both IPv4 and IPv6 protocols.
Infrastructure Management: Provision storage, create volumes, and manage LUNs (Logical Unit Numbers) for diverse server environments.
Lifecycle Operations: Perform maintenance, firmware upgrades, and configuration changes on enterprise hardware (typically Dell EMC, NetApp, or Pure Storage).
Performance Monitoring: Track capacity, health, and latency metrics to resolve bottlenecks before they impact DOT mission-critical applications.
Data Protection: Implement and test robust backup and recovery procedures. You will likely support COOP (Continuity of Operations) and periodic Disaster Recovery drills.
IPv6 Transition: A specific priority for federal agencies in 2026 is configuring and troubleshooting storage technologies to communicate over IPv6.
Experience: Usually 5+ years in storage solutions engineering.
Technical Stack: * Expertise in SAN/NAS (Fibre Channel, iSCSI, NFS, CIFS).
Proficiency with Enterprise Backup software (e.g., Commvault, Veritas, or Veeam).
Knowledge of Cloud Storage integration (AWS/Azure GovCloud).
Education & Certifications: * Bachelor’s degree in Computer Science or a related engineering field.
Mandatory: Industry certifications like NetApp Certified Data Administrator (NCDA) or Dell EMC Certified Specialist.
ITIL v4 Foundation certification is frequently required for federal contracting.
As an SME, you are the highest technical escalation point and the architect of the network environment.
Network Architecture & Design: Lead the design and implementation of scalable, stable, and secure network services (LAN/WAN/WLAN).
Cisco Identity Services Engine (ISE): A major focus for current DOT roles is managing and administering the Cisco ISE environment for network access control.
IPv6 Transition: Leading the enterprise-wide transition from IPv4 to IPv6 across various network domains.
Security Integration: Designing and managing security measures, including Palo Alto Firewalls, Cisco Firepower VPNs, and implementing automated security probes.
Virtualization: Collaborating with virtualization teams to ensure physical network hardware interoperates seamlessly with VMware-based virtual environments.
Advanced Troubleshooting: Solving the most complex Tier 3/4 network issues that lower-level engineers cannot resolve.
| Category | Requirements |
|---|---|
| Experience | Typically 10+ years of network engineering/architecture experience. |
| Hardware | Cisco Routers/Switches (Catalyst & Nexus), Palo Alto Firewalls, Cisco Firepower. |
| Protocols | Expert-level BGP, OSPF, EIGRP, QoS, and Spanning Tree (STP). |
| Software/Tools | Cisco ISE (High Priority), Wireshark, SolarWinds, or NetBrain. |
| Education | BS in Computer Science or Electrical Engineering (equivalent experience often accepted). |
| Certifications | CCNP (Enterprise/Security) is usually the minimum; CCIE is highly preferred for SME level |