To,
Mr. Shyam Rao, M.D.
My Home Constructions Pvt. Ltd.
Dear Sir,
On behalf of the Management Committee of MHV, we would like to bring to your notice that the below-signed members of the committee have decided to resign from their role as elected members of My Home Vihanga Welfare Association (effective date August 31, 2018) due to the failure of My Home Constructions to deliver on key project items. The delay in addressing various items and the apathy shown by your team in quite a few cases has resulted in an unhappy society. We, as representatives of our fellow residents, are bearing the brunt of the blow in spite of putting in our best efforts to help your team resolve the outstanding issues.
We committee members are ending up taking the flak for project items, which MHC should be owning up and communicating directly to the residents, and have reached a threshold beyond which we cannot continue. We strongly urge you to look at the below-listed issues and resolve them by the aforementioned date. The most significant of the issues, many of which were detailed in the mail sent in June 2018 are:
1. STP – It continues to be the top most critical aspect that has been nothing short of a complete failure in spite of multiple shutdowns, design changes, and probable solutions offered by the concerned staff at MHC or the vendors. We residents are having to live with extreme unbearable stink and pungent odour coupled with worms and organisms posing serious health hazard to our kids and residents as a whole.
2. Accounts – We have requested multiple times that MHC provide the maintenance accounts since the start of maintenance at MHV. We have received replies which are not convincing for not being able to provide the complete book of accounts. We strongly urge that the accounts be provided to us residents or explain to the residents in no uncertain terms why you are not able to do so and the rationale behind it via a concrete written communication.
3. Water Management – Another critical concern in addition to STP is water supply. We are being supplied water via tankers as our GHMC supply is less than optimum and the STP output presently is insufficient to cover for the flush requirements. We are seriously concerned about inadequate water supply by GHMC and the resultant cost on us residents in terms of buying water through tankers down the line. We have only 2 functional bore wells and supplementing our water requirement through multiple additional bore wells is of utmost importance. We request you to please do a feasibility study and dig as many bore wells as needed for a society this large. In our society, there are several residents willing to work towards water management. However, to do so, we need the current blue prints. We have also been asking for RWH blue prints for the last couple of months and this simple request has also not been closed.
4. Pending Project Items in Common Areas and Inside Flats – This has been another very contentious issue between residents and MHC. Kindly note that staff from the project side to address these concerns is clearly inadequate. The complaints are just piling up leading to much discontent and anger from residents. The Management Committee is ending up bearing the brunt of their ire wherein MHC should have been the one hitherto available on ground to address them.
5. Landscaping – Pending landscaping project items and placing anti-skid tiles between blocks to be taken up and completed on STAT basis. For items which were not approved, a written communication to be provided stating the reasons for the same.
6. Traffic Plan in Basements – The vendor has not provided the traffic plan in spite of multiple follow-ups by our security committee and many of the basic infra for traffic management and safety are still in procurement stage for a long time now. There is a significant gap in what was promised and what is on ground so far.
7. Electrical – Most of the lights between blocks are not working and this concern has been raised multiple times in the last 2-3 months but we are still not having the necessary replacements. With snakes being a significant concern in our society, this poor lighting in evening hours poses a significant danger to the life of our residents. Supplementing of the stores with adequate backup material has been a long-pending ask and has still not been accomplished.
8. Plumbing – We had raised the concern of flush system being one of ridicule on multiple occasions and had requested to have it relooked with at least the flush plates being replaced. The present system is ending up discharging way too much water with each press and this is overloading the STP, which probably is a factor in the STP not working at the desired levels. We request you to please look into this and do the needful.
9. TCR Food Court – A termination letter had been issued to TCR by MHC with effective date being July 31, 2018, i.e. today, but we are not seeing any signs of TCR vacating or MHC taking measures to enforce the same.
We sincerely hope that the above issues are duly attended to in the timeframe we have mentioned. Any noncompliance to the above would automatically lead to our resignations being effective at the said date.
Thanking you
Sincerely,