TABLET VIEW PROBLEMS and inefficient technical support

[Daniel Fernández Longueira]

The full calendar widget of my home fails when you see it from a tablet. Events don´t display correctly, events appear cut and months have less days than they should.

When, in a computer, I shrink the window of my browser to a "tablet size" it happens the same. Chrome, safari. The appearance with firefox seems right in my computer (I haven´t tryed this browser in a tablet). I attach screenshot.

I have tryed throw several inter mail (paid support) to fix it, however most of the time what I have was silence, and when I had replies, not within 24h, it seemmed the other person aboided the issue, several times.

It´s a pitty that the good work made with the pluging goes to the bin for a lack of attention. I would had been happy with a "ok, I´m aware of that and I´ll work on it", but not silence.

I don´t know if other users have the same problem. Check the view in our tablet.

Thanks, and I hope the provider help us to solve the problem.

[Daniel Fernández Longueira]

I also have lot of problems with the social buttons view

[Daniel Fernández Longueira]

My page is not open to the public yet and I have an htcacces pasword to see the web. Although this codes only give acces to the public view, i would prefer send them by a non public channel.

Please, ask me the codes throw my email, for example.

You had already had acces to it several times throw intern comunication, however yesterday I couldn´t contact with u anymore and I hadn´t cancel de paypal payment. Don´t know what was the reason. At the moment I feel like I have paid one week premium support but any advise/support was provided.

Thanks.

El martes, 11 de febrero de 2014 23:57:24 UTC+1, Daniel Fernández Longueira escribió:

[Michael Gamble]

Daniel,

I see the issue.

Your theme is giving the sidebar that the Eventon Calendar in a Column-Count of "2" columns, so it is trying to split the eventon widget into (2) columns, which it should not be doing.

I changed the value of the Column count to "1" as seen below: in your "style.css on line # 2764 from:

.sidebar {

1. width: 640px;
2. -moz-column-count: 2;
3. -moz-column-gap: 20px;
4. -webkit-column-count: 2;
5. -webkit-column-gap: 20px;
6. column-count: 2;
7. column-gap: 20px;

}

to give the column counts a value of "1" like below:

.sidebar {

1. -moz-column-count: 1;
2. -moz-column-gap: 20px;
3. -webkit-column-count: 1;
4. -webkit-column-gap: 20px;
5. column-count: 1;

}

Now please understand, if you cahnge this CSS to what i edited, the other columns in your sidebar may show full width when viewing the site in this size too.

Please try to alter your stylesheet and see if this helps.

This should display the eventon calendar perfectly,

Regards,

Mike

[Michael Gamble]

Hey Dani,

Let's try to get this knocked out for you:

Line #3021 in your style.css change to:

#footer .footer-widgets, .sidebar {

1. width: 100%;
2. -moz-column-count: 1;
3. -moz-column-gap: 10px;
4. -webkit-column-count: 1;
5. -webkit-column-gap: 10px;
6. column-count: 1;
7. column-gap: 10px;

}

Then, line #3032 change to:

#footer .widget, .sidebar .widget {

1. max-width: 100%;

}

Then ADD THIS right after line #3032:

.eventon_fullcal {

1. padding: 10px 0;
2. overflow: hidden;
3. width: 100% !important;
4. position: relative;

}

Hope this makes sense.

To make the Little calendar tool tip show, make the change to your style.css to line # 1788 to: (overflow:visible)

.sidebar .widget {

1. margin-bottom: 30px;
2. overflow: visible;

}

Let me know if you need anything else!

Cheers,

Mike

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