Personal data is any information from or about an identified or identifiable person, including information that Zoom can associate with an individual person. We may collect, or process on behalf of our customers, the following categories of personal data when you use or interact with Zoom products and services:
When you send messages or join meetings and webinars on Zoom, other people and organizations, including third parties outside the meeting, webinar, or message, may be able to see content and information that you share:
If you are in the European Economic Area (EEA), Switzerland, or the UK, or a resident of California or another U.S. state with an applicable privacy law, please refer to the respective dedicated sections below. Otherwise, at your request, and as required by applicable law, we will:
In order to exercise any of your rights as to personal data controlled by Zoom, please click here. Where legally permitted, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. As an account owner or a user under a licensed account, you may also take steps to affect your personal data by visiting your account and modifying your personal data directly.
To exercise your rights, please click here. If you have any other questions about our use of your personal data, please send a request at the contact details specified in the How to Contact Us section of this Privacy Statement. Please note that we may request you to provide us with additional information in order to confirm your identity and ensure that you are entitled to access the relevant personal data.
We only use your information in a lawful, transparent, and fair manner. Depending on the specific personal data concerned and the factual context, when Zoom processes personal data as a controller for individuals in regions such as the EEA, Switzerland, and the UK, we rely on the following legal bases as applicable in your jurisdiction:
Therefore, by using Zoom products and services or providing personal data for any of the purposes stated above, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the EEA, Switzerland, and the UK. Such countries may have data protection rules that are different and less protective than those of your country.
Zoom complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Zoom has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Zoom has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Zoom commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF should first contact Zoom at: pri...@zoom.us.
If third-party agents process personal data on our behalf in a manner inconsistent with the DPF Principles, we remain liable unless we prove we are not responsible for the event giving rise to any damages. If you have a question or complaint related to our compliance with the DPF Principles, please contact us as indicated at the bottom of this privacy statement.
Under limited circumstances and after other available dispute resolution mechanisms have been exhausted, binding arbitration is available to address certain residual complaints under the DPF not resolved by other means.
Retention: Zoom retains personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law. Additional detail on retention criteria can be found under Retention, above.
To exercise your rights, please click here. California residents may also call +1-888-799-0566. To opt out of the use of cookies on our sites for interest-based advertising purposes, follow the instructions above.
We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to a total of 90 days) in writing.
These rights are not absolute, are subject to exceptions and limitations, and may not be afforded to residents of all states. In certain cases, we may decline requests to exercise these rights where permitted by law. We will need to verify your identity to process your access, deletion, and correction requests and reserve the right to confirm your state residency. To verify your identity, we may require you to log into your existing Zoom account (if applicable), give a declaration as to your identity under penalty of perjury, and/or provide additional information, such as providing at least two pieces of personal information relating to your account (which will be compared to information we have, such as profile information) or as we otherwise may already have in our possession, such as your email address and phone number. We will verify your consumer request by comparing the information you provide to information already in our possession, and take additional steps to minimize the risk of fraud. You may designate an authorized agent to submit your verified consumer request by providing written permission and verifying your identity, or through proof of power of attorney.
I received this very strange email from someone supposedly at zoom asking for a random 10 minute catchup. It seemed like an obvious phishing email, except it comes from a zoom.us account. Does anyone have any idea what this is about?
This does appear to be an email from a Zoom Account Executive. Not too long ago, there was a reorganization in Sales customer account ownership. If the email address was FIRSTNAME.LASTNAME at zoom.us, it looks legit.
Webinars are used to host virtual presentations and broadcast them to a view- and listen-only audience. This reduces the risk of disruptions and is a safer choice for large audiences who join mostly to listen and learn.
Yes, you can have unlimited registrations or you can set a registration limit, but the total number of attendees who can join a webinar concurrently is based on your Zoom Webinars plan (500, 1,000, etc.). Unlimited registrations are not available if you are using the PayPal integration to charge for tickets.
Attending Zoom Webinars is as straightforward as clicking on a link. Webinar attendees do not need their own Zoom account to join a webinar. You can join through a browser or the Zoom client from any desktop, laptop, mobile device, or a Zoom Room.
Yes. Zoom has data centers on several different continents to ensure a quality experience globally. As long as you have a decent internet connection, you can participate in or attend Zoom Webinars from anywhere Zoom services are available. Zoom offers unlimited VoIP from any internet connection, and global dial-in (toll applies) for 55 countries. You can also subscribe to Premium Audio for toll-free calls from 120+ countries.
Our unified communications experience is built with security in mind. The Zoom Cloud is a proprietary global network that has been built from the ground up to provide quality communication experiences. . Zoom has a robust set of security features designed to help hosts manage and safeguard the webinar experience. A Zoom Webinar host may choose to manually approve or decline anyone who registers as well as remove an attendee or lock a webinar to prevent additional attendees from joining once the webinar has started. In addition, webinar hosts can require passcodes or set up authentication for an added layer of security. For more detailed information about Zoom security, please visit our Trust Center
Zoom offers unlimited VoIP from any internet connection and unlimited use of local toll dial-in numbers in 55 countries. You can also subscribe to Premium Audio rates for toll-free and fee-based toll calling for 100+ countries. Visit -plan/ for more information.
Setting up Zoom Webinars is simple. It only takes minutes to set up through the Zoom web portal (just sign into zoom.us and click on the webinar tab on the left). You can add your brand to the registration, and customize your emails for each webinar, and immediately begin scheduling and hosting webinars.
Zoom has a dedicated Event Services team to help customers plan, support, and produce the best virtual and hybrid events using Zoom Webinars. Zoom Event Services offers a variety of event support packages to meet the unique needs of our customers. Zoom Event Services include best-practice consultation on run of show, production set-up and support as well as live event management and moderation. Contact a Zoom specialist to request more information.
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