
Module 1:
Strengthening Your Collection Focus and Processes (8:00am – 12:00nn)
A self-grounding workshop that strengthens the development of both collection process and collector's efficiency.
• The levels and kinds of risks in extending credit
• Objectives of an efficient credit administration system
• Qualities and responsibilities of a credit / collection person
• Objectives of a collection management system
• Developing a responsive collection program
• Steps and stages of receivable and collection
Module 2:
Collection Strategies and Tactics (1:00 pm – 5:00 pm)
An enhanced workshop which dwells into the strategies and tactics proven to deliver better collection results and performance - specially in today's challenge.
• Workouts and repayment schemes
• Past Dues and bad debts types behaviors : Different strokes per behavior
• Types of debtors and their characteristics
• Payment practices of debtors : Issues / factors of non-payment
• Why certain collection practices does not work
• Measuring the results of your collection efforts


RICARDO “RICKY” DE VERA, MBA, CSP
-Certified International Trainer – Singapore/Japan
-Chairman Emeritus – Phil Marketing Association Chapters
-Consultant/Trainer – ASEAN Center Of Excellence, DTI and various businesses and associations on credit risk receivable and collection management
-1st Filipino Certified International Sales Professional Trainer – Australia
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Please call us for reservation or inquiry
Look for KAYE or RANDOLF
Landline: 470-1055 / 470-1057
Mobile: 0905-336-4486
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or fill out the registration form below and fax it back to us
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(Inclusive of seminar kit, certificate, and am/pm snacks)
Early Bird Rate (until May 02, 2012)
Whole Program – Php 3,295 + VAT
Per Module – Php 1,950 + VAT
Regular Rate (Starting May 03, 2012)
Whole Program – Php 3,695 + VAT
Per Module – Php Php 2,250 + VAT
Group Rate (5 pax or more)
Whole Program – Php 2,995 + VAT
Per Module – Php 1,800 + VAT
No. of Pax Conference Fee per Pax Discount Net Conference Fee per Pax
_________ Php_________+VAT Php_______ Php_________+VAT
GRAND TOTAL=Php______________
Name of Participants
1. __________________________________ 6._____________________________________
2.__________________________________ 7._____________________________________
3.__________________________________ 8. _____________________________________
4. _________________________________ 9. _____________________________________
5. _________________________________ 10. ____________________________________
Company Name__________________________________________________________
Address_________________________________________________________________
Tel Nos_______________________________ Fax_________________________
AUTHORIZING OFFICER / CONTACT PERSON:
MR./MS. ___________________________________
POSITION __________________________________
EMAIL _____________________________________
CEL NO. ___________________________________
SIGNATURE _________________________________
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Please call us for reservation or inquiry
Look for KAYE or RANDOLF
Landline: 470-1055 / 470-1057
Mobile: 0905-336-4486
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IN-HOUSE SEMINARS:

1. Sales
2. Customer Service
3. Leadership
4. Teambuilding
5. Collection
Please call Jenn at 470-1055
EVENTS MANAGEMENT

Please call Nikki at 470-1055
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For more information, inquiries and reservations, call us at:
470-1055 or 470-1057 or 09053364486 (Globe)
