Bug in 6.0.5

[Alex]

Hi Alyona, 

During task review, as I go through tasks from time to time I need to change the NEXT REVIEW time frame, example instead of 2 weeks to 3 weeks etc.. Normally if you change the value and click "Mark Reviewed" button, it updates the date of next review based on the previous value in this case would have remained 2 weeks. The only workaround is to change the value, then click on task notes section or some other area of application and then finally the mark reviewed button, than it correctly updates time of review to 3 weeks. Can you please have the team take a look at this. This bug has been driving me crazy at times when you have a large qty. of tasks for review and some require changing values. Simply unnecessary amount of clicks.

[Alyona (MLO Support)]

Hi Alex, 

Thank you for your message. I tried to reproduce the behavior you described but couldn’t quite understand the problem. Could you please provide screenshots or record a short video showing the steps? Thank you. 

[Steve Neas]

Alex,

I don't really use the Review functions myself, but I can reproduce the problem you are seeing.

I see that if you click the "Mark Reviewed" button a second time, then it looks like the next review date is updated to reflect the changed schedule.

A workaround might be to get yourself in the habit of always double-clicking on the "Mark Reviewed" button, to make sure any chenages take effect.

[Alex]

Alyona and Steve - Thank you.

Alyona, next time I'll be going through review and have some sample tasks I can certainly take some pictures for you (unless you manage to reproduce) but as you can see Steve was able to reproduce the bug on his end.

Basically: Imagine you have a task that is set for "Review Every" 1 month.

Task shows up in under review section for date 2.10.25.

I decide I no longer want to review every 1 month, instead I want to review every 2 months, so I change the value to 2.

Next I press "Mark Reviewed" instead of getting next review date of 4.10.25, I get 3.10.25.

I did not try Steve workaround method of pressing "Mark Reviewed" 2x, although regardless this would still be a workaround to the glitch.

Only way I could get it to assign correct date of next review is by changing value of review to 2 months, then click on very top notes input box or some other area of application/task etc... and only then press "Mark Reviewed" for the original task, then it finally marks task with correct next review date of 4.10.25. This bug is not specific to "Month", same would apply to weeks etc...

I have a lot of tasks that I go through during weekly/monthly reviews and I often find myself adjusting the previous review time frames for instance changing from every 2 weeks to 1 month, or 1 month to 2 month etc... depending on circumstance. I try to remember about this bug but sometimes you forget and in turn the task gets marked with wrong next review date so I am forced to jump into modified recently section to adjust and/or undo prior action etc... assuming I catch the glitch in time.

Please let me know if you still need me to take pictures for you or whether you manage to reproduce.

[Alyona (MLO Support)]

Hi Alex and Steve,

Thank you for the detailed explanation. I understand how frustrating this issue can be.

I followed your step-by-step instructions but still was unable to reproduce the problem on my end. I’ve attached a video showing how it works as expected for me. Could you please take a look and let me know what I am missing? Thank you!

[Alex]

Alyona,

The steps you took are a bit different from steps I described. 

Do you have a link to application you are using to do screencast video? I can try to record exact way to replicate.

Main difference: 

1. I already have existing tasks with review checkmark and date. I am not in inbox creating a new task. I am in Outline --> Review.

2. I press "Mark Reviewed" button that is located in properties next to review every x weeks etc... Looking at your video you did not press this specific button, instead you pressed the mark reviewed button that is in top left hand side next to task list/grid view that was setup as a column. Most likely this has something to do with it. Try same thing but instead of press the mark reviewed button that is in task properties right next to review every settings.

[Alyona (MLO Support)]

 Thank you, Alex! I was able to reproduce the behavior you described—it turns out the button does make a difference. We'll investigate this further and keep you posted on any updates.  

[Alyona (MLO Support)]

As a workaround, you can click the button under the corresponding column - it should work as expected: