Vasily wrote:
> We've fixed the typo in customconfig.py, but it's still not working.
> The symptom is: when we print to PDF, the rendering appears to start
> up but it stays at 0%.
>
So there is no PDF generated at all? If that is the case, something else
is wrong. Check the log files and post them to the mailing list.
> We're not sure what you're saying about PYTHONPATH: my colleague
> placed customconfig.py in this folder:
>
You need to set an environment variable PYTHONPATH, on Unix/Linux
machines you typically set them in your .bashrc file. In your case the
PYTHONPATH needs to be set to the path where the customconfig.py file is
located - the most convenient should be your home directory.
Regards,
Volker