MultiValue success story

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Frank Hanshaw

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Feb 4, 2012, 2:30:20 PM2/4/12
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I am trying to find an old success story that, if my aging memory
serves me correctly, was in the late 90s, and I think it "might" have
been a UK University ... but it was someone that went from an IT staff
of 30 with Oracle to a staff of 3 or so in MultiValue.

If anyone remembers that, or any similar documented success story of
the like, please post it to the group.

George Land

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Feb 5, 2012, 1:12:44 PM2/5/12
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Success stories are hard because they need to consent of the company involved which is often hard to gain.  

Why do you need it?  Because it is often easier to put someone in touch with someone who can act as a reference than it is to write a success story.  Alternatively try http://www.rocketsoftware.com/u2/success-stories

George Land
APT Solutions Ltd
U2 UK Distributor 

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George Gallen

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Feb 5, 2012, 10:26:52 PM2/5/12
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Even so, going from a staff of 30 for Oracle to a staff of 3 for UV, tells me that more than just the Database
was switched. Not sure if that’s such a success. I mean I don’t think that it would take 10 oracle admins
to replace 1 uv admin. Granted I’m pro UV, but I don’t buy it.

George Land

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Feb 6, 2012, 3:45:22 AM2/6/12
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We have had cases like this, for example a couple of years ago one of our customers merged with another organisation, the other one was using Oracle.  Last year they moved everything across onto U2 and were able to decommission ten servers and remove the team of 20 people who looked after them.  So they now have an IT department of, I think, 6 people who mainly look after their email, file servers etc.  Only one of them has U2 knowledge.

But whilst they are happy to talk direct to people they are a 'household name' organisation and don't want to be used publically - part of the issue is that it is hard to write a story about it in a way that paints them in a good light.

But also it was more than just technology, it was a switch to expecting users to do things for themselves instead of getting IT to do it for them, reports being the prime example, previously they had a whole team of people who just wrote and ran reports, now users do it themselves.

George Land
APT Solutions Ltd
U2 UK Distributor

George Gallen

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Feb 6, 2012, 9:59:52 AM2/6/12
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Why would it take a team of 20 to admin 10 servers? I guess I can understand if it were a 24/7 onsite position that you would need more,
but one admin for each server? That seems like bloat to me regardless of whether it would have been UV or Oracle.
 

Subject: Re: [mvdbms] MultiValue success story
From: georg...@mac.com
Date: Mon, 6 Feb 2012 08:45:22 +0000
To: mvd...@googlegroups.com

Dawn Wolthuis

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Feb 6, 2012, 11:37:54 AM2/6/12
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Having worked with both, I can definitely see where a fleet of 20 Oracle sys admins plus developers could be replaced by a much smaller U2 team. I cannot put my finger on the exact reasons for this, however, so it is just a "feeling" which is not particularly helpful in a sales pitch. It would be great if someone would write up a case study on such a scenario, but I also understand why that is so unlikely.  --dawn

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Mecki Foerthmann

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Feb 6, 2012, 11:51:16 AM2/6/12
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It's also known as empire building and quite common in larger companies.
IT managers realise they're more important (and get better paid) the more staff they have working for them.
So they mob good people out and hire lots of flakes.

George Gallen

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Feb 6, 2012, 12:53:42 PM2/6/12
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THAT, I can honestly believe!
 

Date: Mon, 6 Feb 2012 16:51:16 +0000
From: mec...@gmx.net
To: mvd...@googlegroups.com

Subject: Re: [mvdbms] MultiValue success story

Wols Lists

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Feb 6, 2012, 12:56:36 PM2/6/12
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On 06/02/12 16:51, Mecki Foerthmann wrote:
> It's also known as empire building and quite common in larger companies.
> IT managers realise they're more important (and get better paid) the
> more staff they have working for them.
> So they mob good people out and hire lots of flakes.
>
>
It would make more sense (but when do companies ever do anything
sensible) to divide budget by staff, and value people on THAT figure.

It's noticeable that when a company is managed by its shareholders, it
does tend to work that way ...

Cheers,
Wol

George Land

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Feb 6, 2012, 3:00:33 PM2/6/12
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It's not 20 people to administer 10 servers.  To start with there was a 'reporting team' of, I think, six people.  Then ops people doing whatever ops people do, then DBAs and analysts.  And then of course people to manage them.  Nobody doing any development, that was bought in.

Analysis is one of the big costs here, any project gets analysed to death with all sorts of documentation and diagrams whose names I never knew.  As a software company supplying into the environment you get presented with this stuff that is utterly useless but have kept a lot of people employed for a long time.  You then have to unpick it  to work out what the user requirements actually are so you can satisfy them.

It is empire building, and it is one of the problems of trying to oust some other technologies.  I once presented to a prospect who asked how they would control which tables were on which spindles of which disk (or something like that) - replying that you wouldn't, you don't need to, doesn't cut it.  Similarly telling someone that they don't need all the people they have in IT works if you are talking to the CEO but the IT manager isn't going to like that message.

George Land
APT Solutions Ltd
U2 UK Distributor

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