There appears to be a problem with inbound MMS – which arose fairly recently.
I’ve diagnosed it back to a change in the MMSC from Fido that delivers MMS messages to us.
Specifically when an MMS is delivered to our MMS gateway, it provides information about what number (i.e. longcode) that message is addressed to. Whereas previously this was a 10 digit North American number, then have now added the country code of ‘1’ to the front of that number.
In the platform, routing of messages is based in part on the longcode on which it was received. This routing is now receiving an 11 digit number and tried to find a route based on a 10 digit number.
As a consequent, the MMS is received, but it is placed in a black hole because now application route can be found.
I see the SAT folks are attempting furiously to send a ton of MMS messages – which are making it to the gateway – but unfortunately not to the application.
I will be trying to correct this in the next hour or so and advise when I have a solution to the problem
Jim
Jim Udall
CTO
QuickMobile
jim....@quickmobile.com
m: 604.716,1523
o: 604.875.0403
f: 604.875.0603
www.quickmobile.com
I believe I have a fix for this problem.
However, it seems that only MMS ‘s originating from the Rogers network have the country code prefixed to the number. I don’t have any rogers phones to test with.
Can someone with Rogers service please give it a shot?
Jim
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11:34:00