Problem with map to mobile phone
Jim Udall
Emmanuel
I’m trying to use your map download to mobile phone. However, I get an error. The SMS comes with a URL in it – specifically: http://tinyurl.com/59sp6q
If you click on this link you will see the error.
I’m preparing a demo for Friday and would like this corrected please
Thanks!
Jim Udall
CTO
QuickMobile
jim....@quickmobile.com
m: 604.716,1523
o: 604.875.0403
f: 604.875.0603
www.quickmobile.com
Emmanuel Huchet
Looking into it now…
Emmanuel Huchet
Jim, I fixed a small glitch in how I was using the tinyurl api which was the root of the problem.
The old tinyurls (like the one below) will no longer work.
Please try your component again (thru SMS and Voice) to see if the new tinyurls work properly (it tested fine with my account, but you never know with authentication and so on).
Emmanuel
From: Jim Udall
[mailto:jim....@quickmobile.com]
Sent: November 4, 2008 11:12 AM
To: 'Emmanuel Huchet'
Cc: muse...@googlegroups.com
Subject: Problem with map to mobile phone
Emmanuel
Clay Howey
Have some feedback from Glenn Iles of Whistler, who recently subscribed to the Location & Mapping Component, and tried to configure it on his own.
1) The 'Mobile interaction provided by' section was greyed out. This is because Glenn hadn't subscribed to a Mobile Dialog component, but he didn't know that he was supposed to. A little bit of text guidance here would greatly help out novice users.
2) After he'd created the component, Glenn didn't know what to do to use it. Again, some guidance text such as "To test this new component, SMS "clay map 123" to phone number 7785526873 would be very helpful.
- Clay
Jim Udall
Well the good news is I got the map. The bad news, is the navigation options don’t work. Try http://tinyurl.com/5zj26h and then click on the navigation options.
Jim
No virus
found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.6/1766 - Release Date: 11/4/2008 8:26
AM
Emmanuel Huchet
Oops, try it now.
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
Jim Udall
Great – thanks!
Version: 8.0.175 / Virus Database: 270.8.6/1769 - Release Date: 11/5/2008 7:17
AM
Emmanuel Huchet
Clay,
Appreciate your feedback.
With form design there’s always a tradeoff between including guidance and cluttering up the page. Everything you described below is already there – the guidance text pops up when you hover your mouse pointer over the question mark icons next to each field.
EG: hover over the 2-way SMS icon and the popup text describes what this is, and tells you to create a Mobile Dialog component if you want to use it. After you select a Mobile Dialog the popup tells you the types of text messages you can send, the phone number to send them to, even the discriminator you need to use.
And of course, everything is documented in the user guide, but we all know how often people RTFM…
Having said that, I sat back and tried to identify the top three “head-scratch” moments a user might encounter when trying to use the L&M Component (Glenn’s feedback included two of these):
1) The need to subscribe to the Mobile Dialog component first
2) The need to enter landmarks after the component is created
3) How to test the newly-created component
For each of these situations I added a very visual “post-it note” pop up and gives the user explicit instructions for how to proceed.
For case #1 the user will see this Tip (note that this isn’t an absolute requirement – some users may only want to use voice interaction):
For case #2 the user will see this Tip:
For case #3 the user will see this Tip:
In all other cases the post-it note will not appear, allowing the user to focus on the form itself.
Hope this helps.
Emmanuel