Education

[Scott Revlett]

Good Afternoon:

I am looking for advise on how to educate staff.  How are others educating staff?  Who is responsible for educating staff?  Who is responsible for the physician education?  We are getting ready to go live with CPOE in early 2013 and are trying to make education plans.

Thanks in advance for any ideas.

Scott Revlett, BSN, RN
Clinical Analyst
Methodist Hospital
Henderson, Kentucky
Phone: 270-631-2387

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[Garland, Christy]

Mr. Revlett,

 

The nursing staff was educated by our nurse educator using power points and captivate with a training exercise at the end. Once the nurses finished the training exercise they signed a competency form noting level of understanding or if they needed further instruction. The physicians were educated by myself and the other clinical IT nurse in our department and the training was individual. The provider training was done in manner so we could devote time to their issues and assisting with workflow. Some of the providers brought their nurses with them so they could help them as well. We provided 24/7 on site support for 2 weeks using our CPOE clinical staff and 2 consultants. We still provide 24/7 on call support between the two of us in IT.

 

Best of luck,

Christy

 

Christy L. Garland  RN, BSN 
Clinical Support Specialist
Information Technology
Murray Calloway County Hospital
803 Poplar Street
Murray, KY 42071
p. 270-762-1175
f.  270-762-1332
clga...@murrayhospital.org
 
When nurses speak, people listen. When nurses speak, patients benefit. When nurses speak, healthcare improves. If only nurses would speak.  - January KBN

 

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From: muse-kentu...@googlegroups.com [mailto:muse-kentu...@googlegroups.com] On Behalf Of Scott Revlett
Sent: Wednesday, October 17, 2012 2:35 PM
To: muse-kentu...@googlegroups.com
Subject: (MUSE Kentucky Chapter) Education

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[Linda Ring]

Scott, We have been live with CPOE for a couple of years now (3 in the ED). We have 2 RN clinical analysts and a pharmacist that also works on our team. When we went up, we worked together to train the nursing staff (which was primarily process change information because they had been doing OE for many years). The pharmacist and the other clinical analyst who also works as the inpt physician liaison, teamed up to train the physicians one or two at a time. The physician liaison primarily does any new physician or physician extender training now for inpatients and I train the ED physicians. When we went live, we rotated shifts to make sure one or more of us were on site and available 24/7 to assist both nurses and physicians with any issues. We two clinical analysts are still on call at all times for problem calls.

  With a complete new process addition/change such as Escripts and a new discharge pdoc report process, which we are getting ready to implement in the first of November, the physicians will be brought back in one-on-one for training. Our physician champion also will demonstrate issues or changes during medical staff meetings to help get information across to the docs. He has been invaluable to our successful project. Jodie continues to have weekly or bi-weekly meetings with him to go over issues and get input.

  Hope this answers some of your questions. Good luck with your CPOE implementation.

 

Linda Ring,RN

MIS Clinical Analyst

Harrison Memorial Hospital

Cynthiana, KY 41031

859-234-2300-ext 4137

lr...@hmhosp.org

 

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From: muse-kentu...@googlegroups.com [mailto:muse-kentu...@googlegroups.com] On Behalf Of Scott Revlett
Sent: Wednesday, October 17, 2012 3:35 PM
To: muse-kentu...@googlegroups.com
Subject: (MUSE Kentucky Chapter) Education

 

Good Afternoon:

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