Client check in error

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John Putnam

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Jul 24, 2015, 2:21:28 PM7/24/15
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I get the following error on multiple computers when munki runs:

 postflight stderr: ERROR: Munkireport: https://myserver.name.here/index.php?/report/check_in

ERROR: Munkireport: We failed to reach a server

ERROR: Munkireport: Reason: Internal Server Error


My server is running on a Ubuntu 12.04 LTS server, running MunkiReport 2.5.2.1323 with Apache and my install is using https:// in the install plist file. I was experiencing the same behavior in MunkiReport 2.3 prior to upgrading.


I have increased the post_max size and upload_max_filesize in the /etc/php5/apache/php.ini file as I saw in another thread on the group but it has not changed behavior on the client. I have checked the Apache logs and the server and do not see a corresponding error during at the same time.


Any pointers would be appreciated.


Thank you,

John Putnam

A.E. van Bochoven

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Jul 24, 2015, 2:36:44 PM7/24/15
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Please check the webserver logs for more info

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A.E. van Bochoven

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Jul 24, 2015, 2:37:32 PM7/24/15
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Enable debug mode in config.php

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On 24 Jul 2015, at 20:21, John Putnam <putn...@gmail.com> wrote:

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John Putnam

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Jul 24, 2015, 3:38:15 PM7/24/15
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Here is the tail end of the run after enabling debug mode:

    Munkireport: Need to update reportdata
    Munkireport: Need to update disk_report
    Munkireport: Need to update munkireport
    Munkireport: Need to update servermetrics
    Munkireport: Need to update timemachine
    Munkireport: Need to update warranty
    Munkireport: Need to update inventory
    Munkireport: Sending items
    Munkireport: Server info: starting: reportdata
Server info: starting: disk_report
Server info: starting: munkireport

Parse error: syntax error, unexpected '[' in /var/www/app/modules/servermetrics/servermetrics_model.php on line 5
Done.

I removed the servermetrics module from the modules to be installed in the config.php and reinstalled MunkiReport on my test client. Data submissions are now successful Do you want me to submit an issue on the github page for this?

Thanks for the help.
John Putnam

A.E. van Bochoven

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Jul 25, 2015, 4:37:24 AM7/25/15
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On 24 Jul 2015, at 21:38, John Putnam <putn...@GMAIL.COM> wrote:

Here is the tail end of the run after enabling debug mode:

    Munkireport: Need to update reportdata
    Munkireport: Need to update disk_report
    Munkireport: Need to update munkireport
    Munkireport: Need to update servermetrics
    Munkireport: Need to update timemachine
    Munkireport: Need to update warranty
    Munkireport: Need to update inventory
    Munkireport: Sending items
    Munkireport: Server info: starting: reportdata
Server info: starting: disk_report
Server info: starting: munkireport

Parse error: syntax error, unexpected '[' in /var/www/app/modules/servermetrics/servermetrics_model.php on line 5
Done.

I removed the servermetrics module from the modules to be installed in the config.php and reinstalled MunkiReport on my test client. Data submissions are now successful Do you want me to submit an issue on the github page for this?

Yes please.

-Arjen
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