ERROR: Could not retrieve managed install primary manifest.
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subrat kheti
Oct 21, 2021, 9:01:30 AM10/21/21
to munki-discuss
Hello Everyone,
We are keep getting this error, Any idea
Oct 21 2021 01:48:13 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 01:48:14 -0700 ### Beginning managed software check ###
Oct 21 2021 01:48:14 -0700 Checking for available updates...
Oct 21 2021 01:48:14 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 01:48:14 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 01:48:17 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 01:48:17 -0700 Headers: None
Oct 21 2021 01:48:17 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 01:48:17 -0700 ### End managed software check ###
Oct 21 2021 01:48:17 -0700 Finishing...
Oct 21 2021 01:48:17 -0700 Saving application inventory...
Oct 21 2021 01:48:21 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 01:48:23 -0700 ### Starting managedsoftwareupdate run: custom ###
Oct 21 2021 01:48:23 -0700 Starting...
Oct 21 2021 01:48:24 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 01:48:24 -0700 ### Beginning managed software check ###
Oct 21 2021 01:48:24 -0700 Checking for available updates...
Oct 21 2021 01:48:24 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 01:48:24 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 01:48:28 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 01:48:28 -0700 Headers: None
Oct 21 2021 01:48:28 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 01:48:28 -0700 ### End managed software check ###
Oct 21 2021 01:48:28 -0700 Finishing...
Oct 21 2021 01:48:28 -0700 Saving application inventory...
Oct 21 2021 01:48:32 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 01:48:33 -0700 ### Starting managedsoftwareupdate run: custom ###
Oct 21 2021 01:48:33 -0700 Starting...
Oct 21 2021 01:48:33 -0700 Finishing...
Oct 21 2021 01:48:33 -0700 Saving application inventory...
Oct 21 2021 01:48:38 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 01:58:36 -0700 managedsoftwareupdate run triggered by /private/tmp/.com.googlecode.munki.updatecheck.launchd
Oct 21 2021 01:58:36 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Oct 21 2021 01:58:36 -0700 Starting...
Oct 21 2021 01:58:37 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 01:58:37 -0700 ### Beginning managed software check ###
Oct 21 2021 01:58:37 -0700 Checking for available updates...
Oct 21 2021 01:58:37 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 01:58:37 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 01:58:41 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 01:58:41 -0700 Headers: None
Oct 21 2021 01:58:41 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 01:58:41 -0700 ### End managed software check ###
Oct 21 2021 01:58:41 -0700 Finishing...
Oct 21 2021 01:58:41 -0700 Saving application inventory...
Oct 21 2021 01:58:46 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:17:12 -0700 ### Starting managedsoftwareupdate run: auto ###
Oct 21 2021 02:17:12 -0700 Starting...
Oct 21 2021 02:17:14 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 02:17:14 -0700 ### Beginning managed software check ###
Oct 21 2021 02:17:14 -0700 Checking for available updates...
Oct 21 2021 02:17:14 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 02:17:14 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 02:17:19 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 02:17:19 -0700 Headers: None
Oct 21 2021 02:17:19 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 02:17:19 -0700 ### End managed software check ###
Oct 21 2021 02:17:19 -0700 Finishing...
Oct 21 2021 02:17:19 -0700 Saving application inventory...
Oct 21 2021 02:17:22 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:28:34 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Oct 21 2021 02:28:34 -0700 Starting...
Oct 21 2021 02:28:48 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 02:28:48 -0700 ### Beginning managed software check ###
Oct 21 2021 02:28:48 -0700 Checking for available updates...
Oct 21 2021 02:28:48 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 02:28:48 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 02:28:52 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 02:28:52 -0700 Headers: None
Oct 21 2021 02:28:52 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 02:28:52 -0700 ### End managed software check ###
Oct 21 2021 02:28:52 -0700 Finishing...
Oct 21 2021 02:28:52 -0700 Saving application inventory...
Oct 21 2021 02:28:57 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:28:59 -0700 ### Starting managedsoftwareupdate run: custom ###
Oct 21 2021 02:28:59 -0700 Starting...
Oct 21 2021 02:29:01 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 02:29:01 -0700 ### Beginning managed software check ###
Oct 21 2021 02:29:01 -0700 Checking for available updates...
Oct 21 2021 02:29:01 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 02:29:01 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 02:29:05 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 02:29:05 -0700 Headers: None
Oct 21 2021 02:29:05 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 02:29:05 -0700 ### End managed software check ###
Oct 21 2021 02:29:05 -0700 Finishing...
Oct 21 2021 02:29:05 -0700 Saving application inventory...
Oct 21 2021 02:29:09 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:29:09 -0700 ### Starting managedsoftwareupdate run: custom ###
Oct 21 2021 02:29:09 -0700 Starting...
Oct 21 2021 02:29:09 -0700 Finishing...
Oct 21 2021 02:29:09 -0700 Saving application inventory...
Oct 21 2021 02:29:13 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:33:39 -0700 managedsoftwareupdate run triggered by /private/tmp/.com.googlecode.munki.updatecheck.launchd
Oct 21 2021 02:33:39 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Oct 21 2021 02:33:39 -0700 Starting...
Oct 21 2021 02:33:40 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 02:33:40 -0700 ### Beginning managed software check ###
Oct 21 2021 02:33:40 -0700 Checking for available updates...
Oct 21 2021 02:33:40 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 02:33:40 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 02:33:44 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 02:33:44 -0700 Headers: None
Oct 21 2021 02:33:44 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 02:33:44 -0700 ### End managed software check ###
Oct 21 2021 02:33:44 -0700 Finishing...
Oct 21 2021 02:33:44 -0700 Saving application inventory...
Oct 21 2021 02:33:49 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:35:51 -0700 managedsoftwareupdate run triggered by /private/tmp/.com.googlecode.munki.updatecheck.launchd
Oct 21 2021 02:35:51 -0700 ### Starting managedsoftwareupdate run: manualcheck ###
Oct 21 2021 02:35:51 -0700 Starting...
Oct 21 2021 02:35:52 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 02:35:52 -0700 ### Beginning managed software check ###
Oct 21 2021 02:35:52 -0700 Checking for available updates...
Oct 21 2021 02:35:52 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 02:35:52 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 02:35:57 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 02:35:57 -0700 Headers: None
Oct 21 2021 02:35:57 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 02:35:57 -0700 ### End managed software check ###
Oct 21 2021 02:35:57 -0700 Finishing...
Oct 21 2021 02:35:57 -0700 Saving application inventory...
Oct 21 2021 02:36:01 -0700 ### Ending managedsoftwareupdate run ###
Oct 21 2021 02:42:26 -0700 ### Starting managedsoftwareupdate run: auto ###
Oct 21 2021 02:42:26 -0700 Starting...
Oct 21 2021 02:42:28 -0700 Completed creation of client keychain at /Library/Managed Installs/Keychains/munki.keychain
Oct 21 2021 02:42:28 -0700 ### Beginning managed software check ###
Oct 21 2021 02:42:28 -0700 Checking for available updates...
Oct 21 2021 02:42:28 -0700 No client id specified. Requesting Catalina3s-Mac.local...
Oct 21 2021 02:42:28 -0700 Getting manifest Catalina3s-Mac.local...
Oct 21 2021 02:42:33 -0700 Download error -1005: The network connection was lost.
Oct 21 2021 02:42:33 -0700 Headers: None
Oct 21 2021 02:42:33 -0700 ERROR: Could not retrieve managed install primary manifest.
Oct 21 2021 02:42:33 -0700 ### End managed software check ###
Oct 21 2021 02:42:33 -0700 Finishing...
Oct 21 2021 02:42:33 -0700 Saving application inventory...
Oct 21 2021 02:42:37 -0700 ### Ending managedsoftwareupdate run ###
However, the network connection is good. But still seeing connection lost errro.
Gregory Neagle
Oct 21, 2021, 1:21:22 PM10/21/21
to 'Gregory Neagle' via munki-discuss
Oct 21 2021 01:48:14 -0700 No client id specified. Requesting Catalina3s-Mac.local...Oct 21 2021 01:48:14 -0700 Getting manifest Catalina3s-Mac.local...Oct 21 2021 01:48:17 -0700 Download error -1005: The network connection was lost.
Looks like an issue with your web server or network.
What happens if you try to retrieve the file with a browser or curl?
You’d try to get https://your.munki.repo/some_path/manifests/Catalina3s-Mac.local
-Greg
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subrat kheti
Oct 29, 2021, 8:42:38 AM10/29/21
to munki-discuss
Thanks for response. To isolate the issue when I excuted through command
sudo /usr/local/munki/mangedsofteareupdate -vvv, successfully show the apps. But when I am doing through checkin button in managedsoftwareupdate showing connection timeout.
Tried with same in 5.6.1 same issue.
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