Wacom Tablet Drivers

[Robert B Sandkam]

I am having a problem with deploying Wacom Tablet drivers.

I have deployed them in the past.

Version 6.3.23 is in our repo and it is working fine.

I had to add an installs key to compensate for improper versioning on the Receipt, but it is working fine.

But, when I munki up the current 6.3.30 pkg, it fails to install on the clients, reporting in the ManagedSoftwareUpdate.log that the current version must be uninstalled first.

Wacom's advice has always been to uninstall the existing drivers first, but this is the first time I have actually had the pkg fail if I chose not to uninstall first.

I attempted including a preinstall script in the plist file to manually delete all Wacom files (https://www.wacom.com/en-us/support?guideTitle=How-do-I-uninstall-(manually)-and-re-install-the-Wacom-driver-on-Mac-OS-for-a-Pen-Tablet%2C-Pen-Display%2C-or-Pen-Computer%3F&guideId=92364887-7911-4c75-9b65-246b7be65e0b)

The script executed with no problems, but the 6.3.30 installer still failed with the same error.

Is anyone else experiencing this?

Is anyone successfully deploying 6.3.30 Wacom Tablet drivers via munki at this time?

If yes, then how?

[Mike Solin]

I'm using the WacomIntuosProDriver.munki AutoPkg recipe (from jps3-recipes), and it's been installing OK. Would that contain the driver you need?

Mike

--

mi...@mikesolin.com / @flammable

https://mikesolin.com

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[Mitch P.]

Mine's been installing fine too 6.3.30. You could always try and download the driver from the Wacom website if the recipe from AutoPkg fails?