Update Check Failed
168 views
Skip to first unread message
James Knightley
Apr 23, 2021, 4:29:24 AM4/23/21
to munki-discuss
Morning All,
We've had a handful users report they are unable to use the MSC this morning due to receiving an error, they get Update Check Failed.
No new updates have been sent out, just reported it was working the night before and now it's not.
95% of the all the other Mac's are working as expected, any quick solutions to resolve this for them ?
Kind Regards
James
Nick McSpadden
Apr 23, 2021, 9:48:13 AM4/23/21
to munki-...@googlegroups.com
Did you update the Munki tools overnight? This generally indicates one or more of the launchds isn't running. A reboot will most likely fix it.
--
You received this message because you are subscribed to the Google Groups "munki-discuss" group.
To unsubscribe from this group and stop receiving emails from it, send an email to munki-discus...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/munki-discuss/71fe663a-5790-4ab4-ab35-18740c3e4105n%40googlegroups.com.
Gregory Neagle
Apr 23, 2021, 1:30:09 PM4/23/21
to 'Gregory Neagle' via munki-discuss
Perhaps this?
If it's not this, ultimately you are going to have to dig in and look at logs and do some testing/troubleshooting.
-Greg
--
You received this message because you are subscribed to the Google Groups "munki-discuss" group.
To unsubscribe from this group and stop receiving emails from it, send an email to munki-discus...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/munki-discuss/71fe663a-5790-4ab4-ab35-18740c3e4105n%40googlegroups.com.
<Screenshot 2021-04-23 at 10.03.57.png>
James Knightley
Apr 26, 2021, 8:39:13 AM4/26/21
to munki-discuss
Thanks both for the reply.
No new client has gone out and it only effecting a small number of users.
The error log displays an issue contacting the specified hostname but its up and the device can access the repo with a browser.
These devices are in the same container as other devices which are working perfectly normal, and other other strange thing is if you run it from a terminal session it pulls down any outstanding updates just not from the GUI.
Gregory Neagle
Apr 26, 2021, 12:06:19 PM4/26/21
to 'Gregory Neagle' via munki-discuss
_Munkireport_ is giving you the error about the specified hostname.
Guessing then that the (Munkireport) Munki preflight is exiting non-zero, which causes the Munki session to be skipped.
(In the future: log files are text. Copying and pasting text is preferable and more useful than copying and pasting a _picture_ of the text)
-Greg
To view this discussion on the web visit https://groups.google.com/d/msgid/munki-discuss/7b9ee811-b1d6-4b57-a472-bcedf1402403n%40googlegroups.com.
<MunkiLog.png>
Mike Solin
Apr 26, 2021, 1:44:22 PM4/26/21
to munki-...@googlegroups.com
You should look into updating your MunkiReport installation - all of that stuff was removed from the preflight/postflight scripts entirely.
To view this discussion on the web visit https://groups.google.com/d/msgid/munki-discuss/D5960108-2664-4108-96AF-D01608943E0C%40mac.com.
James Knightley
Apr 27, 2021, 3:27:45 PM4/27/21
to munki-discuss
Thanks for all the advice.
We've updated MunkiReport to the latest version and pushed out the latest Munki client, we are back in business.
Just for anyone else reading this before installing the latest client we had a pre-script to remove the existing so it was a fresh final install.
Reply all
Reply to author
Forward
0 new messages