MS Office Keeps Installing

[Jason]

I have a lab of 30 computers and MS Office is set to managed install.  Upon first boot up after Munki is installed Office gets installed.   Doing additional updates in Managed Software Center shows no updates which is good.

However on one machine whenever I do an update it keeps installing Office even though it's already installed.   I looked at the log and on the working machines Munki finds the receipt that Office is installed and doesn't download it.   However on the non-working machine Munki doesn't find the receipt and keeps installing office on every update.

* Processing manifest item Microsoft_Office-16.39.20071300 for install

    Looking for detail for: Microsoft_Office, version 16.39.20071300...

    Considering 2 items with name Microsoft_Office from catalog all

    Considering item Microsoft_Office, version 16.39.20071300 with minimum os version required 10.5.0

    Our OS version is 10.15.7

    Found Microsoft_Office, version 16.39.20071300 in catalog all

    Adding Microsoft_Office-16.39.20071300 to list of processed installs

    Looking for package com.microsoft.package.Microsoft_Word.app, version 16.39.20071300

    Looking for package com.microsoft.package.Microsoft_Excel.app, version 16.39.20071300

    Looking for package com.microsoft.package.Microsoft_PowerPoint.app, version 16.39.20071300

    Looking for package com.microsoft.package.Microsoft_OneNote.app, version 16.39.20071300

    Looking for package com.microsoft.package.Microsoft_Outlook.app, version 16.39.20071300

    Looking for package com.microsoft.OneDrive, version 19.70.410

    Looking for package com.microsoft.teams, version 1.00.315561

    Need to install Microsoft_Office-16.39.20071300

    Download base URL is: http://ntri-munki/munki_repo/pkgs/

    Package name is: Microsoft_Office_16.39.20071300_BusinessPro_Installer.pkg

    Download URL is: http://ntri-munki/munki_repo/pkgs/Microsoft_Office_16.39.20071300_BusinessPro_Installer.pkg

    Downloading to: /Library/Managed Installs/Cache/Microsoft_Office_16.39.20071300_BusinessPro_Installer.pkg

    Downloading Microsoft_Office_16.39.20071300_BusinessPro_Installer.pkg from Microsoft_Office_16.39.20071300_BusinessPro_Installer.pkg

    Looking for updates for: Microsoft_Office-16.39.20071300

    Looking for updates for: Microsoft_Office--16.39.20071300

Manifest:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>catalogs</key>

<array>

<string>all</string>

</array>

<key>managed_installs</key>

<array>

<string>ADOBE_Design-2020</string>

<string>Microsoft_Office_2019_VL_Serializer-16.17.18080304</string>

<string>Microsoft_Office-16.39.20071300</string>

</array>

<key>optional_installs</key>

<array>

<string>ADOBE_FULL</string>

<string>Audacity</string>

<string>BBEdit</string>

<string>Blender</string>

<string>Chrome</string>

<string>HandBrake</string>

<string>Install Wacom Tablet-6.2.0w4</string>

<string>Install Wacom Tablet-6.3.15</string>

<string>Install Wacom Tablet-6.3.30</string>

<string>MicrosoftEdge</string>

<string>VLC media player</string>

</array>

</dict>

</plist>

[Gregory Neagle]

https://github.com/munki/munki/wiki/FAQ#q-munki-successfully-installed-some-software-but-now-each-time-munki-runs-it-wants-to-install-the-software-again-why-is-this

Sent from my iPhone

On Apr 28, 2021, at 7:11 AM, Jason <tuxn...@gmail.com> wrote:

I have a lab of 30 computers and MS Office is set to managed install.  Upon first boot up after Munki is installed Office gets installed.   Doing additional updates in Managed Software Center shows no updates which is good.

--
You received this message because you are subscribed to the Google Groups "munki-discuss" group.
To unsubscribe from this group and stop receiving emails from it, send an email to munki-discus...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/munki-discuss/fdd6e400-c542-4e6a-8e56-2f52269ae2f7n%40googlegroups.com.

[Jason]

If it's only affecting one machine I presume Munki is not seeing something that is supposed to get installed?   I installed the package outside of Munki and tried again but it still wanted to install it.  I'm not sure how to create or check for an install array.

[Mike Solin]

I'd start with

sudo /usr/local/munki/managedsoftwareupdate -vvv

and see why Munki is not detecting that it's installed.

Also, you can probably mark the volume licensing pkg as 'required' or an 'update_for' so it doesn't need to be included in the manifests directly, but that's not really related to the problem you're experiencing.

Mike

--

mi...@mikesolin.com / @flammable

https://mikesolin.com

To view this discussion on the web visit https://groups.google.com/d/msgid/munki-discuss/5c0e9b0b-6698-451a-8832-115b3f31cbe3n%40googlegroups.com.

[Stephan van Hienen]

Try removing teams from the computer having the issue.

We also had this issue on 1 machine, maybe the teams was a standalone installation.