Fwd: [Managed Installs errors] on lxstud1.kcpa.uiuc.edu

[Bernstein, Gary]

I occasionally get this error via munki. Does anyone have any thoughts on what might cause this?

Thanks

-Gary

Begin forwarded message:

The following issues were reported:

Errors:
softwareupdate error: -3

Warnings:
Error with launchd job (['/usr/local/munki/ptyexec', '/usr/sbin/softwareupdate', '-v', '--CatalogURL', 'file://localhost/Library/Managed%20Installs/swupd/content/catalogs/apple_index.sucatalog', '-l', '-f', u'/Library/Managed Installs/swupd/ApplicableUpdates.plist']): launchctl start error: No such process

Skipping softwareupdate run.

A full report is attached.

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 -- "The reward for work well done is the opportunity to do more."

 -- "I tried, but it didn't work" is a lot better than "I wish I'd tried."

        Gary R. Bernstein

Interim Assistant Director of FAA IT Services

College of Fine and Applied Arts

University of Illinois - Urbana-Champaign

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[Greg Neagle]

I can't say I've ever seen anything like this.

I do wonder if maybe another instance of Apple's softwareupdate was running at the same time?

Do you get these error reports from a reporting script, or have you seen this error while running managedsoftwareupdate via command line?

-Greg

[Bernstein, Gary]

It appears from the munki postscript that we use which is the one from the wiki page. It happens off of an automated run. We almost never see it happen multiple times (ie: every hour).

We have set the Software Update Preference Pane to not auto check (although I don't trust that its not). This message occurred in the middle of the night, when the building is locked, so the chance that someone was manually running it is quite small.

-Gary

[Greg Neagle]

You still might check /var/log/install.log for evidence that softwareupdate was running at that time.

-Greg