Problem Placing PDFs in Creator 8.5.4

[Muffin]

Hi,

When I place (or drag and drop) PDFs into Creator, it forces to Creator to quit right away with no messages at all. But when I try the same task in Creator 8.5.1., there is no problem at all. Creator places the same PDF file just fine, like it should.

Do we know why PDFs are not getting along with Creator 8.5.4?

Thanks everyone.

[Steve Bowden]

I haven't seen this issue, as we don't do a lot of PDF import into creator (we run everything through Asura and make eps files). But my first thought is in regards to perhaps version of PDF you may be using?  I wonder if 8.5.4 is looking for a newer version.

I know this doesn't solve your problem, but a work around would be to save it out of PDF in EPS or JPG format.

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[Mehlhorn, Jeff]

Thanks for your input Steve B.

It is definitely a valid point. Cause when I make a PDF with Creator 8.5.4 or 8.5.1, and then place the PDF in Creator 8.5.4, there are no problems. So I will have to check what type of PDF is being created, that 8.5.4 does not like it.

_______________________________________________ 

Jeffrey S. Mehlhorn
Systems Administrator
Pittsburgh Bronze Division - Graphics
Matthews International Corporation


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[Lorenz]

I have noticed the same thing, Not all PDFs cause creator to crash, but I haven't figured out what the ones that crash creator have in common, try changing the settings on the program creating the pdf

[Brian Dickerson]

If you can send me an example of one that crashes I can run some test on it here.

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Brian Dickerson
VP of Product Development
MultiAd
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