Vertux Keyboard Not Working

[Analisa Wisdom]

Ijust purchased Synergy Pro and got it installed and set up. It's working fine except that my keyboard has back lighting which is controlled by the Scroll Lock key. The keys are solid black without the lighting turned on, but when I press scroll lock to turn them on, I can no longer move my mouse between each computer. Is there a solution to this?

I think it would be best if you switch the backlit control of your keyboard to a different button or a different hotkey. We can try disabling the scroll lock however I personally suggest to have the backlit control on a different key since scroll lock is very useful.

I don't know how to change the hotkey. I searched Google, but wasn't able to find anything. Cooler Master's website doesn't appear to have any documentation on this keyboard either. Perhaps we should try your other method?

Hello Everyone,

Unfortunately there is no way to remap the LED on/off so you will have to use the scroll lock key.

Our Mechanical keyboard do not function this way and have a separate key to control the LED's. This may be a better option for you since you are using excel.

I apologize for any inconvenience and please let us know if you have any other questions.

Patrick

CMUSA Support

I also found out that the toggling of the lights is done on the hardware side of the keyboard. Thus, we can try turning the scroll lock off using the on screen keyboard after you have switched it on using the keyboard's scroll lock key.

I see. One question though, when you turn your computer on and keyboard is already connected to the computer, does it normally have your keyboard's light turned on? or is it switched off after booting?

I see. Try having that again "computer is on (already booted) and you have already switched the back light on," then open the on-screen keyboard. Unplug the USB cable for your keyboard. Click the scroll lock key on the on-screen keyboard. Try to plug the keyboard's USB cable.

i have found a way to fix it. You just assign a hotkey to unlock the cursor screen lock. My hotkey is set to alt+z. Where you can assign a function to the hotkey there is a option called "Lock mouse to screen" and you just select that and change the dropdown menu to off. That is how i fixed it. I hope it helps you

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