MJ
I (along with other developers) just take the extra step of stripping out the markup and using the other data in the feed. It's not hard or time-consuming. It would be great if they could get rid of the HTML, but only if it doesn't change the quality or timeliness of the data.
MJ
Now I'm not all suggestions, I also have a contribution to share since we're on the topic– I wrote a PHP library a day or two ago to make it easier for devs to interact with the Service Status feed (https://github.com/jgv/sandhog). PHP isn't my strongest suit and there's a lot of room for improvement so anyone please feel free to fork and refactor or tackle one of the issues on Github if that's your thing. There's a Ruby Gem that I'm working on and will probably release over the weekend that has a similar functionality.
Cheers,
Jonathan