Citizen Charter for various services of Income tax

[Ramesh Prabhu]

Dear All,

This may be used by you, in case, you are required to fight for your rights, if the services are not given by the department.

Similarly, if you are required to know the timeline for delivery of services or discharge of the officer duty,it is better to demand citizen charter from the concerned officer./ department head.

Mostly, it is given in the website. If the same is not available, you may demand under RTI.

If any complaint is not redressed within the given time limit as per the Citizen Charter, you may directly file a complaint against the officer before the Lokayukta and get the justice. 

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With Best Regards

 

CA. Ramesh S. Prabhu

Chairman, Maharashtra Societies Welfare Association

A2-302, Laram Center, S.V. Road, Opp: Railway Station

Andheri(W), Mumbai- 400 058

Tel: 9820106766/ 022- 42551414