error in opening Crash Stats webapp

Stephane van Hardeveld

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Feb 4, 2020, 7:28:22 AM2/4/20

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Hi All,

I have socorro running in my dev environment. Antenna is collecting crash
reports, pubsub is receiving crash ids, and the processor processed them. My
product is added to postgress db, and I can view the resulting crash info in
crash stats webapp via supersearch.
However, if I open crash stats webapp via localhost:8000, I get an error in
reverse:
django.urls.exceptions.NoReverseMatch: Reverse for 'product_home' with
keyword arguments '{'product': 'TestServiceDlg.exe'}' not found. 1
pattern(s) tried: ['home/product/(?P<product>\\w+)$']
It seems I miss some place where I have to add my product?

Kind regards,
Stephane van Hardeveld

step...@dualz-solutions.nl

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Feb 4, 2020, 4:48:04 PM2/4/20

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Some more inof, might shed some more light where I f*cked up:
I can reach my product via /home/product/PRODUCTNAME. And I do see the crash reports here if I select Top Crashers. But if I then click on report, and then on the Crash ID, I get an error:

Page not found (404)
Request Method: GET
Request URL: http://webapp:8000/report/index/ca5cb54e-4041-4fe8-ba17-f6dfc0200204
Raised by: crashstats.crashstats.views.report_index

Not a recognized product

hard...@gmail.com

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Feb 4, 2020, 5:11:31 PM2/4/20

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They seem to be in S3:

scripts/socorro_aws_s3.sh ls s3://dev_bucket/v1/processed_crash/
2020-02-04 20:39:42      22865 1f46f705-7f30-4b3b-9060-8092a0200204
2020-02-04 21:38:39       2171 55392969-9f3e-47a1-87ef-d88060200203
2020-02-04 21:05:11      11606 a4fcb352-bcae-4c07-ae45-ae45b0200204
2020-02-04 21:37:44      21992 ca5cb54e-4041-4fe8-ba17-f6dfc0200204

William Kahn-Greene

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Feb 7, 2020, 3:27:37 PM2/7/20

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Hi!

That's curious. What's in the crashstats_product table? What's the
full traceback from the error you got in your first email?

/will

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stephane (Dualz Solutions)

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Feb 7, 2020, 6:02:44 PM2/7/20

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Solved it Will, by adding my prog as DEFAULT_PRODUCT to local_dev.env. Added symbol_path to commandline of stackwalker in processor_line.py (plus accompanying rule). Now it works perfectly. Next step is a helm chart 😎😂Verzonden vanaf mijn Samsung-apparaat

-------- Oorspronkelijk bericht --------
Van: William Kahn-Greene <wil...@mozilla.com>
Datum: 07-02-20 21:27 (GMT+01:00)
Aan: hard...@gmail.com
Cc: tools-...@lists.mozilla.org
Onderwerp: Re: error in opening Crash Stats webapp

Hi!That's curious. What's in the crashstats_product table? What's thefull traceback from the error you got in your first email?/willOn Wed, Feb 5, 2020 at 10:25 PM <hard...@gmail.com> wrote:>> They seem to be in S3:>> scripts/socorro_aws_s3.sh ls s3://dev_bucket/v1/processed_crash/> 2020-02-04 20:39:42 22865 1f46f705-7f30-4b3b-9060-8092a0200204> 2020-02-04 21:38:39 2171 55392969-9f3e-47a1-87ef-d88060200203> 2020-02-04 21:05:11 11606 a4fcb352-bcae-4c07-ae45-ae45b0200204> 2020-02-04 21:37:44 21992 ca5cb54e-4041-4fe8-ba17-f6dfc0200204> _______________________________________________> tools-socorro mailing list> tools-...@lists.mozilla.org> https://lists.mozilla.org/listinfo/tools-socorro