Google Groups no longer supports new Usenet posts or subscriptions. Historical content remains viewable.
Dismiss

DSN or Return Receipt by email address

268 views
Skip to first unread message

jcbert...@gmail.com

unread,
Dec 11, 2014, 3:52:27 AM12/11/14
to
Is there a way to set either Deliver Status Notification or Return Receipt to be permanently "on" for particular email addresses? In other words, when I compose and select such an email address, one or the other of those options is automatically triggered?

Thanks...

Chris Berthelsen

Mike Easter

unread,
Dec 11, 2014, 8:30:37 AM12/11/14
to
Chris Berthelsen wrote:
> Is there a way to set either Deliver Status Notification or Return
> Receipt to be permanently "on" for particular email addresses? In
> other words, when I compose and select such an email address, one or
> the other of those options is automatically triggered?

I assume the answer to that is 'no', but I think there is some
'philosophy' to the return receipt business.

I think that two ongoing correspondents need to mutually cooperate with
each other if one or both of them wants return receipts and one or both
of them wants to provide those receipts.

Once they've mutually agreed that such receipts are going to be
provided, then configuring the agents to perform in that way is not
difficult -or- alternatively those respondents can provide the
equivalent of a return receipt just by hitting reply/send to any mail
from that particular correspondent.

I believe that one can assume that -1- the default condition of most
mail agents is to not request return receipt and -2- the default
condition of most mail agents is to not provide return receipts if
requested therefore -3- return receipts require the mutual cooperation
of both sender and receiver to reconfigure so further therefore -4-
those two correspondents need to converse/communicate with each other
and establish their mutual reconfiguration as above (or alternate method).

I don't see the 'problem' or equation as one of the sender wishing to
have a return receipt without the full cooperation and intention of the
recipient, which it seems some senders might expect, like signing for a
postal mail.



--
Mike Easter

EE

unread,
Dec 11, 2014, 1:20:54 PM12/11/14
to
Also, that setting is for the whole account, so it would be
all-or-nothing. You could set up a different account to use for
addresses to which you want to send receipts.

Good Guy

unread,
Dec 11, 2014, 3:42:21 PM12/11/14
to
Not for a particular email address.  You have to set it for all outgoing email addresses.  In any case, you have nothing to lose if you set it up for everything that goes out because people receiving it can decide whether or not send "read" receipt.  They can configure their email client to either send to all, not send at all or ask before sending.  You should set for all email address and it will remain permanent.  You get deliver notification for all of them but "read" receipt is dependent on your recipient.

Good luck.


jcbert...@gmail.com

unread,
Dec 11, 2014, 5:32:24 PM12/11/14
to
Thanks to all. Very thoughtful answers. I understand the concerns voiced. My reason for asking is that I have a client with whom I exchange a great many emails and who operates in overload mode very often. So I find that things I send fall between the cracks. I wanted to avoid imposing an additional step for more reliable clients while still ensuring I requested receipt regularly from the problem client (without having to constantly remember to do so!

Since I have my own domain name, I guess the best idea is to set up a separate account to work with this client. I can always use filters to integrate any cross-client operations.

Thanks to everyone!

Chris Berthelsen

Mike Easter

unread,
Dec 11, 2014, 5:42:22 PM12/11/14
to
Chris Berthelsen wrote:
> I have a client with whom I exchange a great many emails and who
> operates in overload mode very often. So I find that things I send
> fall between the cracks.

I'm not sure how DSN or return receipt solves the problem of 'he got the
mail but he forgot/ wasn't paying attention.'


--
Mike Easter

Mike Easter

unread,
Dec 11, 2014, 6:05:49 PM12/11/14
to
Good Guy wrote:
> You get deliver notification for all of them

I don't have personal experience or statistics, but I think it would be
a mistake to assume that any particular mail server is going to provide
a success report; maybe it will, maybe it won't.

--
Mike Easter

Good Guy

unread,
Dec 11, 2014, 6:14:33 PM12/11/14
to
Agreed.

Most ISP's mail server will provide this but Google, Hotmail or Yahoo won't.
  The reason being these mail servers are operating on an industrial scale and so they want to avoid unnecessary traffic while your local ISP doesn't care because they are not usually busy.

I will just try to use yahoo to check it and later (few hours time) on my Win7 machine I will try Hotmail and Gmail.

My 2p here.




B00ze/Empire

unread,
Dec 11, 2014, 9:44:13 PM12/11/14
to
If someone did this to me (tag ALL their mail with read request) I would
tell them to stop. I have it set to "Ask" whenever there is a request,
and it would bug me a lot if every mail had one. At work some people do
this and I get really annoyed ;-)

Best Regards,

--
! _\|/_ Sylvain / B00...@hotmail.com
! (o o) Member-+-David-Suzuki-Foundation/EFF/Planetary-Society-+-
oO-( )-Oo God made the world in 6 days and was arrested on the 7th.

Good Guy

unread,
Dec 11, 2014, 10:02:01 PM12/11/14
to
Tried from MS office outlook 365 (but using TB to send and receive emails) and this is what I got:


Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server:

jXXXXXXXXX@yahoo.com

Subject: Testing


Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server:

JXXXXXX (jXXXXXXXXXX@hotmail.com)

Subject: Testing


A similar exercise to test Yahoo servers didn't send me any delivery receipts but hotmail managed to ask me whether I want to send a "read" receipt.  See this picture:

resd-receipt


Lindsay Graham

unread,
Dec 15, 2014, 10:20:35 PM12/15/14
to support-t...@lists.mozilla.org
Nothing to lose? Maybe, but you could annoy a lot of people who don't
like to get read receipt requests -- it clogs up mailboxes and the
internet quite unnecessarily. I never (well, hardly ever) send read
receipts to those who request them because they annoy me and, almost
always, there is no good reason for them. And if, as I suspect, most
people ignore read receipt requests, there's no point in asking for them.

Lindsay Graham
Canberra, Australia

Good Guy

unread,
Dec 15, 2014, 11:16:08 PM12/15/14
to
On 16/12/2014 03:19, Lindsay Graham wrote:


 but you could annoy a lot of people who don't like to get read receipt requests -- it clogs up mailboxes


Whose mail boxes are clogged?  Requesters' or senders'?  If requesters' then don't ask for one but the reason people want read receipt is to keep a record of message was sent and opened by the recipient.

Very useful evidence in a court case.

My condolences for people of Sydney.

 

The Real Bev

unread,
Dec 17, 2014, 12:05:18 AM12/17/14
to
When I was working, the company email had a "send receipt when read"
option. I was probably the only one who knew about it (I love browsing
through options). If I really needed to talk to someone face to face I
sent an email and waited for the receipt, which was sent without the
knowledge of the recipient. Saved me a lot of walking :-)

Yes, this was in the good old days when people couldn't log in from home
or elsewhere.

--
Cheers, Bev
--------------------------------------------------------------------
HAMMER: Originally employed as a weapon of war, the hammer nowadays
is used as a kind of divining rod to locate expensive bike parts not
far from the object we are trying to hit.
0 new messages