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Inline graphics are rotated when inserted into a new email

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Ken Springer

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Dec 28, 2011, 5:37:31 PM12/28/11
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When ever I insert an inline graphic/photo where the height is less than
the width, TB insists on rotating the graphic/photo 90 degrees.

Anyone else notice this? Is there a fix? I noticed the problem some
version back, just never got around to asking.

I made a quick search of Bugzilla, but didn't find anything. That
doesn't mean I selected the right search term.

I'ma gettin' tired of looking ignorant to those that know me, and know I
would never send an email out with a graphic/photo rotated like that. :-)



--
Ken

Mac OS X 10.6.8
Firefox 9.0.1
Thunderbird 9.0.1
LibreOffice 3.3.4

JoeS

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Dec 28, 2011, 6:01:34 PM12/28/11
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On 12/28/2011 5:37 PM, Ken Springer wrote:
> When ever I insert an inline graphic/photo where the height is less than
> the width, TB insists on rotating the graphic/photo 90 degrees.
>
> Anyone else notice this? Is there a fix? I noticed the problem some
> version back, just never got around to asking.
>
> I made a quick search of Bugzilla, but didn't find anything. That
> doesn't mean I selected the right search term.
>
> I'ma gettin' tired of looking ignorant to those that know me, and know I
> would never send an email out with a graphic/photo rotated like that. :-)
>
>
>

I'm not seeing this in windows builds.
Can you give some specific dimensions that cause a problem.
Also, how are you inserting..Drag and drop, Copy/paste, or Insert>>Image.

--
JoeS Using TB 12.0

Ken Springer

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Dec 28, 2011, 6:34:49 PM12/28/11
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On 12/28/11 4:01 PM, JoeS wrote:
> On 12/28/2011 5:37 PM, Ken Springer wrote:
>> When ever I insert an inline graphic/photo where the height is less than
>> the width, TB insists on rotating the graphic/photo 90 degrees.
>>
>> Anyone else notice this? Is there a fix? I noticed the problem some
>> version back, just never got around to asking.
>>
>> I made a quick search of Bugzilla, but didn't find anything. That
>> doesn't mean I selected the right search term.
>>
>> I'ma gettin' tired of looking ignorant to those that know me, and know I
>> would never send an email out with a graphic/photo rotated like that. :-)
>>
>>
>>
>
> I'm not seeing this in windows builds.
> Can you give some specific dimensions that cause a problem.

Two photos you can play with: http://db.tt/mDvfg29K

> Also, how are you inserting..Drag and drop, Copy/paste, or Insert>>Image.

Whoooo Boy! A very simple question that doesn't have a simple answer,
as I've just discovered! LOL

I've sat here for 15 minutes trying to find a way to answer your
question, and get frustrated. LOL

This will sound like a stupid question at this point, but I'm going to
have to ask you to be a tad more detailed in the exact steps you would
take to do each step, drag and drop, copy/paste, and Insert > Image.
That's because I have some OS X options for those steps that are
available to me on my Mac that, AFAIK, you cannot do with XP w/o third
party software. And I don't know if those options are available in
Vista or Win7.

If I can get some idea of your thought process for the three methods, I
can build on it, and maybe sound intelligent! (Hardly likely!) LOL

JoeS

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Dec 28, 2011, 8:03:44 PM12/28/11
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On 12/28/2011 6:34 PM, Ken Springer wrote:
> a tad more detailed in the exact steps you would take to do each step,
> drag and drop, copy/paste, and Insert > Image. That's because I have
> some OS X options for those steps that are available to me on my Mac
> that, AFAIK, you cannot do with XP w/o third party software. And I
> don't know if those options are available in Vista or Win7.

Three methods to get an inline image:
Use the menu option Insert>>Image, then browse to a file on your local
Hd and choose it.

Use Windows explorer to browse local drive, Right click>>copy then go
back to the message composition window and Ctrl+v or use the paste
option in the edit drop-down (if it works)

Have 2 windows open one the compose window, one the viewed local image.
Left click and drag the image to the composition window.

These of course are Windows methods. Not Mac

If you are using dropbox as a source of the image..one thing I noticed
is that you get the rotation if you choose the "Full size" option.

David E. Ross

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Dec 28, 2011, 8:20:57 PM12/28/11
to
On 12/28/11 2:37 PM, Ken Springer wrote:
> When ever I insert an inline graphic/photo where the height is less than
> the width, TB insists on rotating the graphic/photo 90 degrees.
>
> Anyone else notice this? Is there a fix? I noticed the problem some
> version back, just never got around to asking.
>
> I made a quick search of Bugzilla, but didn't find anything. That
> doesn't mean I selected the right search term.
>
> I'ma gettin' tired of looking ignorant to those that know me, and know I
> would never send an email out with a graphic/photo rotated like that. :-)

You say "where the height is less than the width". However, the two
images that you cite in a later reply have height greater than the width.

--

David E. Ross
<http://www.rossde.com/>.

Anyone who thinks government owns a monopoly on inefficient, obstructive
bureaucracy has obviously never worked for a large corporation.
© 1997 by David E. Ross

Ken Springer

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Dec 28, 2011, 9:26:28 PM12/28/11
to
On 12/28/11 6:20 PM, David E. Ross wrote:
> You say "where the height is less than the width". However, the two
> images that you cite in a later reply have height greater than the width.

My bad, David, I have the words transposed. The source image file is
taller than it is wide when correctly displayed.

Ken Springer

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Dec 28, 2011, 9:40:12 PM12/28/11
to
Hi, JoeS,

This is part 1 of a reply to your post.

On 12/28/11 6:03 PM, JoeS wrote:
> On 12/28/2011 6:34 PM, Ken Springer wrote:
>> a tad more detailed in the exact steps you would take to do each step,
>> drag and drop, copy/paste, and Insert> Image. That's because I have
>> some OS X options for those steps that are available to me on my Mac
>> that, AFAIK, you cannot do with XP w/o third party software. And I
>> don't know if those options are available in Vista or Win7.
>
> Three methods to get an inline image:
> Use the menu option Insert>>Image, then browse to a file on your local
> Hd and choose it.
>
> Use Windows explorer to browse local drive, Right click>>copy then go
> back to the message composition window and Ctrl+v or use the paste
> option in the edit drop-down (if it works)
>
> Have 2 windows open one the compose window, one the viewed local image.
> Left click and drag the image to the composition window.

Thanks for the steps, makes it clearer what I need to do and not do on
the Mac.

> These of course are Windows methods. Not Mac

Understood. I've got XP and Vista installed in VM software on my Mac,
as well as a dual boot XP and Vista machine. I've not always been a Mac
user.

> If you are using dropbox as a source of the image..one thing I noticed
> is that you get the rotation if you choose the "Full size" option.

I'm not using Dropbox for the image source, I have the originals on my
hard drive. I put those images up there for you to experiment with./

Ralph Fox

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Dec 28, 2011, 9:50:41 PM12/28/11
to
On Wed, 28 Dec 2011 15:37:31 -0700, Ken Springer wrote:

> When ever I insert an inline graphic/photo where the height is less than
> the width, TB insists on rotating the graphic/photo 90 degrees.
>
> Anyone else notice this? Is there a fix? I noticed the problem some
> version back, just never got around to asking.


These copies of your photos will show correctly in TB.
https://docs.google.com/open?id=0B4L_H48e7EpgNWY1OWExZjYtZWJiOS00MzNkLWI2MTUtNmQzNjlkYjdkODg4
(ZIP file containing 2 JPG files)

For the fix, see below.


> I made a quick search of Bugzilla, but didn't find anything. That
> doesn't mean I selected the right search term.

This is bug #298619
https://bugzilla.mozilla.org/show_bug.cgi?id=298619


> I'ma gettin' tired of looking ignorant to those that know me, and know I
> would never send an email out with a graphic/photo rotated like that. :-)

I use IrfanView to fix photos so they show correctly. I imagine other
image programs may be able to do the same fix.

IrfanView is at http://www.irfanview.com/
For this task it also needs the IrfanView JPG_TRANSFORM plug-in.
1. Open the IrfanView "Thumbnails" window
(From IrfanView main window, "File >> Thumbnails")
2. From the Thumbnails window, open the folder with the JPGs
3. select the JPGs to fix
4. Use the Thumbnails menu
"File >> JPG Lossless Operations >> Lossless rotation with selected files"
5. Select "Auto rotate (according to EXIF orientation, if available)"


--
Kind regards
Ralph

Ken Springer

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Dec 28, 2011, 11:03:54 PM12/28/11
to
Hi, JoeS

Part 2...

On 12/28/11 7:40 PM, Ken Springer wrote:
> Hi, JoeS,
>
> This is part 1 of a reply to your post.

In light of Ralph Fox's post, I'm not going to complete part 2 unless
you'd like to know my results. I have everything saved as a draft at
the moment, all you have to do is let me know if you'd like me to
complete the testing.

Ken Springer

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Dec 28, 2011, 11:15:52 PM12/28/11
to
Hi, Ralph,

On 12/28/11 7:50 PM, Ralph Fox wrote:
> On Wed, 28 Dec 2011 15:37:31 -0700, Ken Springer wrote:
>
>> When ever I insert an inline graphic/photo where the height is less than
>> the width, TB insists on rotating the graphic/photo 90 degrees.
>>
>> Anyone else notice this? Is there a fix? I noticed the problem some
>> version back, just never got around to asking.
>
>
> These copies of your photos will show correctly in TB.
> https://docs.google.com/open?id=0B4L_H48e7EpgNWY1OWExZjYtZWJiOS00MzNkLWI2MTUtNmQzNjlkYjdkODg4
> (ZIP file containing 2 JPG files)

Thanks for the pics, I've downloaded them. But, I've got Irfanview
installed in all of my Windows installs, just love that little program.
:-)

> For the fix, see below.
>
>
>> I made a quick search of Bugzilla, but didn't find anything. That
>> doesn't mean I selected the right search term.
>
> This is bug #298619
> https://bugzilla.mozilla.org/show_bug.cgi?id=298619

This bug, and one mentioned in the comment section, go back a long way.
Seems like either no one wants to fix it, or they can't decide what to
do about it. :-)

And I never knew there was a sensor in the camera (maybe) that knew the
orientation of the camera when the photo was taken. I'm going to have
to do some research on this and pass it along to my brother-in-law.

Current Apple versions of Opera and Safari also display the photo
"incorrectly", as per the comments in the bugs.

FWIW, I'd like to see a means to display it correctly in TB. After all,
if you handed your friends and relatives a printout of a tall and narrow
photo would you insist they crank their head around 90 degrees to view
it? <grin>
>
>
>> I'ma gettin' tired of looking ignorant to those that know me, and know I
>> would never send an email out with a graphic/photo rotated like that. :-)
>
> I use IrfanView to fix photos so they show correctly. I imagine other
> image programs may be able to do the same fix.
>
> IrfanView is at http://www.irfanview.com/
> For this task it also needs the IrfanView JPG_TRANSFORM plug-in.
> 1. Open the IrfanView "Thumbnails" window
> (From IrfanView main window, "File>> Thumbnails")
> 2. From the Thumbnails window, open the folder with the JPGs
> 3. select the JPGs to fix
> 4. Use the Thumbnails menu
> "File>> JPG Lossless Operations>> Lossless rotation with selected files"
> 5. Select "Auto rotate (according to EXIF orientation, if available)"

The bug discussion also explains other discrepancies I've fought the
last few months with images and being properly oriented on my Mac.
(Never took the time to turn the Windows computer on and see if a
similar situation existed.

On to my next TB issue/question. LOL


Thanks a million for the info.

Ralph Fox

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Dec 29, 2011, 1:00:01 AM12/29/11
to
On Wed, 28 Dec 2011 21:15:52 -0700, Ken Springer wrote:

> Thanks for the pics, I've downloaded them.

I have now taken down my copies of your pics.
That link is now dead.


> Thanks a million for the info.

You're very welcome.


--
Kind regards
Ralph

Ken Springer

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Dec 29, 2011, 1:05:18 AM12/29/11
to
On 12/28/11 11:00 PM, Ralph Fox wrote:
> I have now taken down my copies of your pics.

I was going to say, in the previous post, for those that looked at any
of the pics, the damage to the old door was done by a bear. Could have
been either black or brown, we had both roaming in the area.

JoeS

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Dec 29, 2011, 9:25:41 PM12/29/11
to
On 12/28/2011 11:03 PM, Ken Springer wrote:
> Hi, JoeS
>
> Part 2...
>
> On 12/28/11 7:40 PM, Ken Springer wrote:
>> Hi, JoeS,
>>
>> This is part 1 of a reply to your post.
>
> In light of Ralph Fox's post, I'm not going to complete part 2 unless
> you'd like to know my results. I have everything saved as a draft at the
> moment, all you have to do is let me know if you'd like me to complete
> the testing.
>
>

You should be good to go.
I have been using embedded images for years. And sometimes forget the
subtleties involved with image handling.
I use Paint shop pro myself. Another good free one in Gimp.
Ralph's post should set you in the right direction.

Ken Springer

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Dec 29, 2011, 11:20:52 PM12/29/11
to
On 12/29/11 7:25 PM, JoeS wrote:
> Another good free one in Gimp.

I've got Gimp installed on this Mac, but it was a royal PITA to get it
up and running. The install instructions are less than optimal, IMO.

Beauregard T. Shagnasty

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Dec 29, 2011, 11:58:34 PM12/29/11
to
Ken Springer wrote:

> JoeS wrote:
>> Another good free one in Gimp.
>
> I've got Gimp installed on this Mac, but it was a royal PITA to get it
> up and running. The install instructions are less than optimal, IMO.

That must be a Mac-specific problem. I've been using The Gimp with Linux
for about five years, and it installs perfectly from the Debian software
repository. And anyone with image-editing experience will have no trouble
using it.

--
-bts
-This space for rent, but the price is high

Ken Springer

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Dec 30, 2011, 2:19:23 AM12/30/11
to
On 12/29/11 9:58 PM, Beauregard T. Shagnasty wrote:
> Ken Springer wrote:
>
>> JoeS wrote:
>>> Another good free one in Gimp.
>>
>> I've got Gimp installed on this Mac, but it was a royal PITA to get it
>> up and running. The install instructions are less than optimal, IMO.
>
> That must be a Mac-specific problem. I've been using The Gimp with Linux
> for about five years, and it installs perfectly from the Debian software
> repository. And anyone with image-editing experience will have no trouble
> using it.

The problem was getting the right version of X Windows working, not Gimp
itself.


--
Ken

Mac OS X 10.6.8
Firefox 9.0.1
Thunderbird 9.0.1
LibreOffice 3.4.4

Beauregard T. Shagnasty

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Dec 30, 2011, 5:17:53 AM12/30/11
to
Ken Springer wrote:

> Beauregard T. Shagnasty wrote:
>> Ken Springer wrote:
>>> JoeS wrote:
>>>> Another good free one in Gimp.
>>>
>>> I've got Gimp installed on this Mac, but it was a royal PITA to get it
>>> up and running. The install instructions are less than optimal, IMO.
>>
>> That must be a Mac-specific problem. I've been using The Gimp with
>> Linux for about five years, and it installs perfectly from the Debian
>> software repository. And anyone with image-editing experience will have
>> no trouble using it.
>
> The problem was getting the right version of X Windows working, not Gimp
> itself.

Ah, good to know. Is there a way you could put together a short tutorial
for the Mac users, regarding the steps necessary to install Gimp? Do you
have a web site? I didn't look to see if one already exists...

sm17...@gmail.com

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Jul 1, 2013, 11:51:12 PM7/1/13
to
Hi Ken,

Did you ever find a resolution?

Steve

Ken Springer

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Jul 2, 2013, 1:49:14 AM7/2/13
to
Apparently, it's a bug in TB, where TB fails to pay attention to the
EXIF info included in an image file. On occasion, I've accidentally
changed something about the photo data using Preview in OS X that
somehow must trick TB into displaying the photo correctly. But, I've
given up on trying to track down the exact steps. I just don't use
those photos any more.

This is just one of many issues I have with TB, that if not fixed in the
upcoming big whizzbang upgrade, I'll be looking for another email
program, possibly Zimbra Desktop.


--
Ken

Mac OS X 10.8.4
Firefox 20.0
Thunderbird 17.0.5
LibreOffice 4.0.3.3

Arivald

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Jul 2, 2013, 5:16:01 AM7/2/13
to
W dniu 2013-07-02 07:49, Ken Springer pisze:
> On 7/1/13 9:51 PM, sm17...@gmail.com wrote:
>> On Wednesday, December 28, 2011 2:37:31 PM UTC-8, Ken Springer wrote:
>>> When ever I insert an inline graphic/photo where the height is less than
>>>
>>> the width, TB insists on rotating the graphic/photo 90 degrees.
>>>
>>>
>>>
>>> Anyone else notice this? Is there a fix? I noticed the problem some
>>>
>>> version back, just never got around to asking.
>>>
>>
>> Did you ever find a resolution?
>>
>> Steve
>
> Apparently, it's a bug in TB, where TB fails to pay attention to the
> EXIF info included in an image file. On occasion, I've accidentally
> changed something about the photo data using Preview in OS X that
> somehow must trick TB into displaying the photo correctly. But, I've
> given up on trying to track down the exact steps. I just don't use
> those photos any more.
>
> This is just one of many issues I have with TB, that if not fixed in the
> upcoming big whizzbang upgrade, I'll be looking for another email
> program, possibly Zimbra Desktop.
>
>

One question: original file, that appear rotated in TB, have been
originally rotated using different pixels bitmap, or just EXIF data
about rotation?
I suspect it was second case, but TB show file in original pixels bitmap
layout.

Gecko so far did not respect EXIF rotation.
https://bugzilla.mozilla.org/show_bug.cgi?id=298619

--
Arivald

Ken Springer

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Jul 2, 2013, 12:27:52 PM7/2/13
to
I honestly don't remember exactly the steps I did back then, but I don't
rotate my photos using the computer unless I'm tracking down an issue
like this. In which case, I use a copy or Save As for the rotated picture.

I can't remember if I resized the photo smaller when I made the post,
but I don't think that should have made any difference.

I just did a test of a photo that is higher than it is wide. Simply
dragged and dropped from the folder/directory to the compose window, and
TB rotated it.

Arivald

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Jul 2, 2013, 12:36:53 PM7/2/13
to
W dniu 2013-07-02 18:27, Ken Springer pisze:
Problem is that some phones and cameras did not physically rotate photo
when You rotate phone/camera. It just put info about rotation in Exif,
while bitmap itself is not rotated.

It optimize processor/battery of camera, much less work. For example
iPhone work this way.

Mac image viewer support info about rotation in Exif, and show picture
rotated.
But Windows default image viewer did not support it.
TB / Firefox also did not, although there is work on this.

It is why You see image OK in Mac viewer, but TB show rotated.

--
Arivald

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