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Gmail account locked in Thunderbird
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Jim
May 2, 2012, 8:21:04 AM5/2/12
to
My g-mail account has been working fine for several months in
Thunderbird. This morning when I opened Thunderbird, there is a padlock
symbol next to the G-mail account name and nothing happens when I try to
get mail. No warning message, just nothing.
I did not change anything in Thunderbird and I did not do anything at
mail.google.com.
ANy ideas how to fix this?
TIA, Jim
Thunderbird. This morning when I opened Thunderbird, there is a padlock
symbol next to the G-mail account name and nothing happens when I try to
get mail. No warning message, just nothing.
I did not change anything in Thunderbird and I did not do anything at
mail.google.com.
ANy ideas how to fix this?
TIA, Jim
Jay Garcia
May 2, 2012, 9:01:08 AM5/2/12
to
On 02.05.2012 07:21, Jim wrote:
Have you tried accessing your gmail via the webmail?
--
Jay Garcia - www.ufaq.org - Netscape - Firefox - SeaMonkey - Thunderbird
Mozilla Contribute Coordinator Team - www.mozilla.org/contribute/
Mozilla Mozillian Member - www.mozillians.org
Mozilla Contributor Member - www.mozilla.org/credits/
--
Jay Garcia - www.ufaq.org - Netscape - Firefox - SeaMonkey - Thunderbird
Mozilla Contribute Coordinator Team - www.mozilla.org/contribute/
Mozilla Mozillian Member - www.mozillians.org
Mozilla Contributor Member - www.mozilla.org/credits/
Mike Easter
May 2, 2012, 9:14:20 AM5/2/12
to
Jim wrote:
User-Agent: ... Windows NT 6.0 ... Thunderbird/3.1.19
You are Vista Tb 3. Sometimes the OS, the v. Tb, and the presence of
add-ons is important information to announce.
Do you have any add-ons?
> My g-mail account has been working fine for several months in
> Thunderbird. This morning when I opened Thunderbird, there is a padlock
> symbol next to the G-mail account name
Here is the only icon illustration page I know about in the moz kb.
Its content mentions Tb2 and it was last modified 2007 May
http://kb.mozillazine.org/Icons_-_Thunderbird_2
That page shows an icon with a little padlock for a secure mail server,
which gmail is. So that status is normal, I guess. I say I guess
because altho' my Tb 12 gmail account is SSL/TLS, there is no padlock on
the icon, so I don't know how much the icon business has changed between
Tb2 or 3 and 12.
> and nothing happens when I try to get mail. No warning message, just
> nothing.
'nothing happens' could actually be elaborated on. There is a status
bar at the bottom of the window if activated which shows activity even
when no mail is acquired.
Also, you could check at gmail's webmail and see if there is any mail in
the inbox, because nothing happens could mean that you don't have any
mail, so none arrives in your inbox, but the Tb and the gmail server
actually transacted with each other successfully which was displayed
very tersely in the status bar.
> I did not change anything in Thunderbird and I did not do anything at
> mail.google.com.
>
> ANy ideas how to fix this?
It isn't clear whether anything is wrong yet.
--
Mike Easter
User-Agent: ... Windows NT 6.0 ... Thunderbird/3.1.19
You are Vista Tb 3. Sometimes the OS, the v. Tb, and the presence of
add-ons is important information to announce.
Do you have any add-ons?
> My g-mail account has been working fine for several months in
> Thunderbird. This morning when I opened Thunderbird, there is a padlock
> symbol next to the G-mail account name
Its content mentions Tb2 and it was last modified 2007 May
http://kb.mozillazine.org/Icons_-_Thunderbird_2
That page shows an icon with a little padlock for a secure mail server,
which gmail is. So that status is normal, I guess. I say I guess
because altho' my Tb 12 gmail account is SSL/TLS, there is no padlock on
the icon, so I don't know how much the icon business has changed between
Tb2 or 3 and 12.
> and nothing happens when I try to get mail. No warning message, just
> nothing.
bar at the bottom of the window if activated which shows activity even
when no mail is acquired.
Also, you could check at gmail's webmail and see if there is any mail in
the inbox, because nothing happens could mean that you don't have any
mail, so none arrives in your inbox, but the Tb and the gmail server
actually transacted with each other successfully which was displayed
very tersely in the status bar.
> I did not change anything in Thunderbird and I did not do anything at
> mail.google.com.
>
> ANy ideas how to fix this?
--
Mike Easter
Jay Garcia
May 2, 2012, 9:33:46 AM5/2/12
to
On 02.05.2012 08:14, Mike Easter wrote:
--- Original Message ---
--- Original Message ---
>> ANy ideas how to fix this?
>
> It isn't clear whether anything is wrong yet.
>
> It isn't clear whether anything is wrong yet.
He said:
>> and nothing happens when I try to get mail. No warning message, just
>> nothing.
Seems that SOMEthing is wrong if he cannot retrieve mail. It could have
>> and nothing happens when I try to get mail. No warning message, just
>> nothing.
something amiss with Gmail, who knows, that's why I suggested trying to
access his account ONline as there may be an important clue there.
Mike Easter
May 2, 2012, 9:56:32 AM5/2/12
to
Jay Garcia wrote:
if there were any mail at gmail to arrive. The OP didn't report the
activity of the status bar or the presence/absence of mail at gmail's
server.
> It could have something amiss with Gmail, who knows, that's why I
> suggested trying to access his account ONline as there may be an
> important clue there.
I agree with your recommendation about checking gmail webmail.
Gmail has a 'lockout' function, but it operates completely different
than 'nothing happening' and has nothing to do with a Tb padlock icon.
That lockout condition requires the agent/Tb user to go to gmail webmail
to straighten out the problem.
--
Mike Easter
> Mike Easter wrote:
>>> ANy ideas how to fix this?
>>
>> It isn't clear whether anything is wrong yet.
>
> He said:
>
>>> and nothing happens when I try to get mail. No warning message, just
>>> nothing.
>
>
> Seems that SOMEthing is wrong if he cannot retrieve mail.
There would only be something wrong concerning the non-arrival of mail
>>> ANy ideas how to fix this?
>>
>> It isn't clear whether anything is wrong yet.
>
> He said:
>
>>> and nothing happens when I try to get mail. No warning message, just
>>> nothing.
>
>
> Seems that SOMEthing is wrong if he cannot retrieve mail.
if there were any mail at gmail to arrive. The OP didn't report the
activity of the status bar or the presence/absence of mail at gmail's
server.
> It could have something amiss with Gmail, who knows, that's why I
> suggested trying to access his account ONline as there may be an
> important clue there.
Gmail has a 'lockout' function, but it operates completely different
than 'nothing happening' and has nothing to do with a Tb padlock icon.
That lockout condition requires the agent/Tb user to go to gmail webmail
to straighten out the problem.
--
Mike Easter
Jay Garcia
May 2, 2012, 10:57:40 AM5/2/12
to
On 02.05.2012 08:56, Mike Easter wrote:
--- Original Message ---
--- Original Message ---
encountered by the OP:
http://forums.mozillazine.org/viewtopic.php?t=630102
Mike Easter
May 2, 2012, 12:39:53 PM5/2/12
to
Jay Garcia wrote:
> Mike Easter wrote:
>> Jay Garcia wrote:
>>> Mike Easter wrote:
>>>> It isn't clear whether anything is wrong yet.
> Mike Easter wrote:
>> Jay Garcia wrote:
>>> Mike Easter wrote:
>>>> It isn't clear whether anything is wrong yet.
> Found this at Mozillazine which appears to be exactly the problem
> encountered by the OP:
>
> http://forums.mozillazine.org/viewtopic.php?t=630102
Yes the opening of the m'zine report is/sounds quite similar to the OP.
> encountered by the OP:
>
> http://forums.mozillazine.org/viewtopic.php?t=630102
As that thread unfolds, the normal condition of the lock icon is
addressed which is actually a red herring in terms of the problem in the
m'zine thread, as it likely is here.
In the 2008 Feb forum thread the OP eventually divulged that the gmail
account had no inbox, junk, etc for the account. No such report has
unfolded from the OP yet.
--
Mike Easter
Jay Garcia
May 2, 2012, 1:58:15 PM5/2/12
to
On 02.05.2012 11:39, Mike Easter wrote:
--- Original Message ---
--- Original Message ---
produce the outcome, nor did he do anything respective his Gmail
account. It did it all by itself. Personally I think it a temporary
glitch and has more than likely corrected itself by now.
Jim
May 3, 2012, 8:59:23 AM5/3/12
to
On 5/2/2012 12:58, Jay Garcia wrote:
> On 02.05.2012 11:39, Mike Easter wrote:
>
> --- Original Message ---
>
>> Jay Garcia wrote:
>>> Mike Easter wrote:
>>>> Jay Garcia wrote:
>>>>> Mike Easter wrote:
>>
>>>>>> It isn't clear whether anything is wrong yet.
>>
>>> Found this at Mozillazine which appears to be exactly the problem
>>> encountered by the OP:
>>>
>>> http://forums.mozillazine.org/viewtopic.php?t=630102
>>
>> Yes the opening of the m'zine report is/sounds quite similar to the OP.
>>
>> As that thread unfolds, the normal condition of the lock icon is
>> addressed which is actually a red herring in terms of the problem in the
>> m'zine thread, as it likely is here.
>>
>> In the 2008 Feb forum thread the OP eventually divulged that the gmail
>> account had no inbox, junk, etc for the account. No such report has
>> unfolded from the OP yet.
>>
>>
>
> Remember, the OP mentioned that he did nothing the night before to
> produce the outcome, nor did he do anything respective his Gmail
> account. It did it all by itself. Personally I think it a temporary
> glitch and has more than likely corrected itself by now.
>
>
>
Thanks for all the replies and especially the note about the
> On 02.05.2012 11:39, Mike Easter wrote:
>
> --- Original Message ---
>
>> Jay Garcia wrote:
>>> Mike Easter wrote:
>>>> Jay Garcia wrote:
>>>>> Mike Easter wrote:
>>
>>>>>> It isn't clear whether anything is wrong yet.
>>
>>> Found this at Mozillazine which appears to be exactly the problem
>>> encountered by the OP:
>>>
>>> http://forums.mozillazine.org/viewtopic.php?t=630102
>>
>> Yes the opening of the m'zine report is/sounds quite similar to the OP.
>>
>> As that thread unfolds, the normal condition of the lock icon is
>> addressed which is actually a red herring in terms of the problem in the
>> m'zine thread, as it likely is here.
>>
>> In the 2008 Feb forum thread the OP eventually divulged that the gmail
>> account had no inbox, junk, etc for the account. No such report has
>> unfolded from the OP yet.
>>
>>
>
> Remember, the OP mentioned that he did nothing the night before to
> produce the outcome, nor did he do anything respective his Gmail
> account. It did it all by itself. Personally I think it a temporary
> glitch and has more than likely corrected itself by now.
>
>
>
icon...which I had frankly never noticed. The icon was red and I
thought there was a problem since nothing seemed to happen when I asked
tbird to "get mail". But the problem (if there was one) did resolve
itself. I attempted to cancel my post, but I guess that doesn't flow to
all of the news servers.
Mike Easter
May 3, 2012, 12:50:22 PM5/3/12
to
Jim wrote:
> Thanks for all the replies and especially the note about the
> icon...which I had frankly never noticed. The icon was red and I thought
> there was a problem since nothing seemed to happen when I asked tbird to
> "get mail". But the problem (if there was one) did resolve itself. I
> attempted to cancel my post, but I guess that doesn't flow to all of the
> news servers.
Thanks for the follow-up.
> Thanks for all the replies and especially the note about the
> icon...which I had frankly never noticed. The icon was red and I thought
> there was a problem since nothing seemed to happen when I asked tbird to
> "get mail". But the problem (if there was one) did resolve itself. I
> attempted to cancel my post, but I guess that doesn't flow to all of the
> news servers.
I think only the moderator can cancel posts on the moz/giga server.
--
Mike Easter
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