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Error Message on Filtering

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Bob Henson

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Jul 27, 2011, 10:21:38 AM7/27/11
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I've started getting an error message that I've never seen before. I
have a filter which moves inbound e-mail (from a mailing list) from the
Inbox to another directory - very straightforward. When mail arrives and
is moved I get the error message:-

"There was an error truncating the Inbox after filtering a message to
folder 'GlosLUG'. You may need to shut down Thunderbird and delete
Inbox.msf"

It doesn't seem to make any difference whether I delete Inbox.msf,
right-click the Inbox and repair it from there, or ignore the message
altogether and do nothing the error message re-occurs each time. If I
repair it from the context menu the moved files re-appear in the Inbox.
There doesn't seem to be a problem, but I have a feeling that if I do
nothing there might be soon. Any ideas if there is a problem, what is
causing the message if not, and how to get rid of it.

Regards,

Bob

--
http://www.galen.org.uk


Why is there only one Competition Commission?

g

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Jul 27, 2011, 11:04:32 AM7/27/11
to mozilla thunderbird support


from your headers, which news group readers can not see, so nice to mention,
that you are using thunderbird 5.

if 'repair folder' is not working, try this,

with thunderbird open, right click folder and select 'compact'.

from 'menu bar', "File > Compact Folders", or, press <alt+f>, <f> to
compact all folders. [matters not if you have compact set to auto or not.]

above is repetitious, but should insure folder file is compacted.

from 'menu bar', "File > Offline", check "Work Offline". or, press in
order <alt+f>, <l>, <w>.

close thunderbird, open profile director in file browser, delete file
'panacea.dat'.

change to directory containing problem 'Inbox', delete file "Inbox.msf".
*do not delete* file "Inbox".

reopen thunderbird, there will be a pause while thunderbird rebuild file
'panacea.dat'. when finished, left pane will show. click problem "Inbox"
to rebuild "Inbox.msf" file.

enable Online, from 'menu bar', "File > Offline", uncheck "Work Offline".
or, press in order <alt+f>, <l>, <w>.

hth.

if ok, or not, post back results.


--

peace out.

tc.hago,

g
.

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Bob Henson

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Jul 27, 2011, 1:30:11 PM7/27/11
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-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

I've done all that, and now just need to wait for more mail from that
group to arrive to see what happens.

Regards,

Bob


- --
http://www.galen.org.uk


Change is inevitable, except from a vending machine.
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g

unread,
Jul 27, 2011, 2:46:38 PM7/27/11
to mozilla thunderbird support
On 07/27/2011 05:30 PM, Bob Henson wrote:
<>

> I've done all that, and now just need to wait for more mail from that
> group to arrive to see what happens.

ok.

much luck.

watching to see.

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Merlin Silk

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Aug 7, 2011, 2:01:59 AM8/7/11
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I had the same situation and was looking for a solution when I found
these messages. I had tried that and the error was gone for a little
bit but then came back. On re-reading I noticed that I had forgotten
the 'going offline', so I now did this once more WITH the 'going
offline.'
On first startup of TB after the procedure there were no errors, but I
noticed that TB was already in online mode, so I did not have to
uncheck the offline option.
I will observe and report further results,
Thanks
Merlin

g

unread,
Aug 7, 2011, 3:07:28 AM8/7/11
to mozilla thunderbird support
On 08/07/2011 06:01 AM, Merlin Silk wrote:
<>

> I had the same situation and was looking for a solution when I found
> these messages. I had tried that and the error was gone for a little
> bit but then came back. On re-reading I noticed that I had forgotten
> the 'going offline', so I now did this once more WITH the 'going
> offline.'
> On first startup of TB after the procedure there were no errors, but I
> noticed that TB was already in online mode, so I did not have to
> uncheck the offline option.

you do not mention version of thunderbird, but looking at headers of your
post, it appears that you are using firefox to post thru mozilla support
news group.

therefore, be aware that i am using what applies to version 2.0.0.24
(20110622), running in linux. should apply in your version.release.

open thunderbird, from menu bar, select;

tools > options > advanced > general > config editor

see;

http://kb.mozillazine.org/About:config


enter in "Filter:" bar "offline.startup_state" [without ""]. double click
it, you will see window 'enter integer value'. change value to '3'.

for values, see;

http://kb.mozillazine.org/Mail_and_news_settings


also, read;

https://developer.mozilla.org/en/Thunderbird/Thunderbird_Configuration_Files


hth.

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Bob Henson

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Aug 7, 2011, 5:59:07 AM8/7/11
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I've only had one more message through that list, and it did produce the
same error, despite having gone through all your suggestions -
compacting, deleting .msf files etc. .

After having deleted panacea.dat, I hit another problem - Thunderbird
then reverted to a previous problem I had whereby, apparently at random,
Thunderbird starting leaving groups of read messages from one news
server in view, despite my having "threads with unread" set. Nothing
(that I could find) would remove them from view. In the end, I had to
remove that news account, delete every file relating to it, and set it
up anew. All now seems to be well.

Back to your last post, it seems you are suggesting that starting up in
offline mode every time would cure the original problem with the filter
error message? I can't see why there would be a difference, but am happy
to give it a try. However, I wouldn't want to leave it that way
permanently.

--
http://www.galen.org.uk


Bank Manager: A man who lends you his umbrella on a sunny day, and
demands it back as soon as it rains.

g

unread,
Aug 7, 2011, 10:41:57 AM8/7/11
to mozilla thunderbird support
On 08/07/2011 09:59 AM, Bob Henson wrote:
<>

> I've only had one more message through that list, and it did produce the
> same error, despite having gone through all your suggestions -
> compacting, deleting .msf files etc.

when i have problems with an email list, i have always shut thunderbird
down, then delete 'panacea.dat' and '.msf' file for folder giving trouble.
after restart is when i compact and i watch files in file/disk browser to
see just what is happening.

i have tried 'repair' and found it did not cure more times than it did
cure and i would end up having to go thru above. [i know, i recommended
it above, but i was trying to save you time of shut down.]


> After having deleted panacea.dat, I hit another problem - Thunderbird
> then reverted to a previous problem I had whereby, apparently at random,
> Thunderbird starting leaving groups of read messages from one news
> server in view, despite my having "threads with unread" set.

need a clarification, are you having problems with email folders, news
group folders, or both?

> Nothing (that I could find) would remove them from view.

with news groups, nothing will allow you to. if they are not your
messages, and then there are limitations of what you can do.


> In the end, I had to remove that news account, delete every file relating
> to it, and set it up anew. All now seems to be well.

next time, save yourself some time and trouble. with news groups, to
rebuild them, all you have to do is shut down thunderbird, delete
panacea.dat, news group's '.msf' file, then restart thunderbird. '.dat'
file is the filters. '.html' is the filter log.

> Back to your last post, it seems you are suggesting that starting up in
> offline mode every time would cure the original problem with the filter
> error message?

!not! i misinterpreted what you wrote and thought you wanted 'offline' on
startup.

> I can't see why there would be a difference, but am happy to give it a try.

me neither. hope you are still happy after trying. ;)

> However, I wouldn't want to leave it that way permanently.

i start up 'offline' because i like to finish reading from previous
pulling of emails and reply in what every i am following. after, i go
'online' to pull new email and news, and send new post if i have them.
after which, i go back 'offline' and then disconnect ethernet line from
dsl modem.

yes, i am running linux and a tight firewall, but i still feel uneasy
about having system open to internet.

regardless of how safe one may think they are, there is always the
possibility of an 'mim' [man in middle] attack. if it happened while
i was busy reading emails, i may_not notice traffic light flashing.

this is one of reasons i do not like using news groups, and when i am
reading news groups or web browsing, i keep an awareness of traffic
light on modem.

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Merlin Silk

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Aug 11, 2011, 2:55:47 AM8/11/11
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I also had been wondering what setting the startup to offline would do
for/against the filtering problem and, as expected, that did not make
a difference. The problem still remains, after deleting panacea.dat
and all offending msf files, I get one clean startup, but then the
error message reappear.
Maybe one piece of information to this problem - it started after
upgrading to 5.0 - no such problems with 3.1. So, another question -
is it possible to downgrade to 3.1 again, as the 5.0 upgrade did not
really give me any improvements.

g

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Aug 11, 2011, 10:32:50 AM8/11/11
to mozilla thunderbird support
On 08/11/2011 06:55 AM, Merlin Silk wrote:
<>

> I also had been wondering what setting the startup to offline would do
> for/against the filtering problem and, as expected, that did not make
> a difference.

you missed my followup post of why i mentioned how to set to 'offline'.
is misunderstood op's desires.

> Maybe one piece of information to this problem - it started after
> upgrading to 5.0 - no such problems with 3.1.

this i well believe.

> So, another question - is it possible to downgrade to 3.1 again,

yes, remove/uninstall 5.0 "test beta" and install 3.1.11 from;

http://www.mozilla.org/en-US/thunderbird/all-older.html

from what i have read on this tsl, you need to use a good registry
cleaner to get all of 5.0 data cleaned out. there have been post on
doing so, and there was one cleaner that seemed to be choice of
majority. do not recall name, but i feel sure that one of the well
knowledged helpers will supply name.

also, before you do remove/uninstall, be sure you backup your profile
so as to insure you retain you bookmarks and emails.


much luck.

hth.

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g

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Aug 11, 2011, 10:38:21 AM8/11/11
to mozilla thunderbird support

On 08/11/2011 02:32 PM, g wrote:
> On 08/11/2011 06:55 AM, Merlin Silk wrote:
> <>
>

>> I also had been wondering what setting the startup to offline would do
>> for/against the filtering problem and, as expected, that did not make
>> a difference.
>

> you missed my followup post of why i mentioned how to set to 'offline'.
> is misunderstood op's desires.
>

>> Maybe one piece of information to this problem - it started after
>> upgrading to 5.0 - no such problems with 3.1.
>

> this i well believe.


>
>> So, another question - is it possible to downgrade to 3.1 again,
>

> yes, remove/uninstall 5.0 "test beta" and install 3.1.11 from;
>
> http://www.mozilla.org/en-US/thunderbird/all-older.html
>
> from what i have read on this tsl, you need to use a good registry
> cleaner to get all of 5.0 data cleaned out. there have been post on
> doing so, and there was one cleaner that seemed to be choice of
> majority. do not recall name, but i feel sure that one of the well
> knowledged helpers will supply name.
>
> also, before you do remove/uninstall, be sure you backup your profile
> so as to insure you retain you bookmarks and emails.

it is early in morning and brain is still waking. one point i did not
mention;

be sure you go thru *all* option setting an set them to what you want.

*mainly*, disable automatic update. if you forget this one you will
end up back where you are now.

> much luck.
>
> hth.

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