Default Mail Client problems with QuickBooks Point of Sale

Todd and Margo Chester

unread,

Jan 14, 2010, 2:50:03 PM1/14/10

to

Hi All,

I have a customer with three Quick Books Point of
Sale V9 (POS) workstations (XP-Pro SP3). On one
of the three workstations, Thunderbird V2.x and
POS get along perfectly. So, it does work.

On the other two workstations, POS insists I use
Outlook. The error message that comes up tells me to
set my default eMail client to something else if
I do not want Outlook, which is not installed.

I have gone into Control Panel, Internet Options,
Programs and set eMail client to Thunderbird.
No POS joy.

I have even set the default eMail to Hotmail, then
started Thunderbird and let Thunderbird's automatic
checker set it back. No Joy.

I upgraded one of the two workstations to Thunderbird 3.
Still no joy.

And, I am able to open Windows Explorer, right click
on a file, click on Send To and send it to Thunderbird
without a problem.

Is there some obscure registry setting the first workstation
has that the other two do not? Anyone know how to
workaround this problem?

Many thanks,
-T

ANONYMOUS

unread,

Jan 14, 2010, 4:14:26 PM1/14/10

to

Have you tried re-installing TB V2.x AFTER installing Qbooks? Sometimes
these accounting packages are very much Microscum poodles and they have
their own ways of doing things.

Alternatively, you could install Windows Live Mail
<http://download.live.com/wlmail> which is far better than Outlook
(IMHO).

hth

ANONYMOUS

unread,

Jan 14, 2010, 4:15:09 PM1/14/10

to

Have you tried re-installing TB V2.x AFTER installing Qbooks? Sometimes
these accounting packages are very much Microscum poodles and they have
their own ways of doing things.

Alternatively, you could install Windows Live Mail
<http://download.live.com/wlmail> which is far better than Outlook
(IMHO).

hth

Todd and Margo Chester wrote:

Todd and Margo Chester

unread,

Jan 15, 2010, 1:13:29 PM1/15/10

to

On 01/14/2010 01:15 PM, ANONYMOUS wrote:
> Have you tried re-installing TB V2.x AFTER installing Qbooks? Sometimes
> these accounting packages are very much Microscum poodles and they have
> their own ways of doing things.

I upgraded one to TB 3. But, I did not completely uninstall.

I think the problem s aa registry key, but darned if I know
which one. :'(

Bill Braun

unread,

Jan 15, 2010, 1:51:47 PM1/15/10

to

Todd and Margo Chester wrote:

Revo Uninstaller looks through the registry for keys that
belong to the uninstalled software, but were left behind by
the native uninstaller. Might be useful in your case.

http://www.revouninstaller.com/

I have no interest in the company, just a user.

Bill B

Todd and Margo Chester

unread,

Jan 15, 2010, 3:24:32 PM1/15/10

to

On 01/15/2010 10:51 AM, Bill Braun wrote:
> Todd and Margo Chester wrote:
>> On 01/14/2010 01:15 PM, ANONYMOUS wrote:
>>> Have you tried re-installing TB V2.x AFTER installing Qbooks? Sometimes
>>> these accounting packages are very much Microscum poodles and they have
>>> their own ways of doing things.
>>
>> I upgraded one to TB 3. But, I did not completely uninstall.
>>

>> I think the problem is a registry key, but darned if I know

>> which one. :'(
>
> Revo Uninstaller looks through the registry for keys that belong to the
> uninstalled software, but were left behind by the native uninstaller.
> Might be useful in your case.
>
> http://www.revouninstaller.com/
>
> I have no interest in the company, just a user.
>
> Bill B

I will give it a try. Thank you!

-T