Thunderbird not downloading IMAP emails

Adam Richardson

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Apr 15, 2014, 4:08:38 PM4/15/14

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Hi,

Today I turned on Thunderbird and it is refusing to download my new emails from an IMAP account. I don't get any error messages, but in the console there's:

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.

Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.

While creating services from category 'profile-after-change', could not create service for entry 'Disk Space Watcher Service', contract ID '@mozilla.org/toolkit/disk-space-watcher;1'

chrome.manifest doesn't exist in the place listed.

What's going on? How can I get Thunderbird to work again?

Thanks,
Adam

Adam Richardson

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Apr 17, 2014, 1:31:37 PM4/17/14

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Anyone?

Ed Mullen

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Apr 17, 2014, 1:58:13 PM4/17/14

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My Tbird is working and there is no such file in either the program
installation nor the profile location. I'd suggest uninstalling the
program and re-installing it.

--
Ed Mullen
http://edmullen.net/
Introducing LITE - the new way to spell LIGHT with 20% fewer letters!

Adam Richardson

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Apr 17, 2014, 5:38:24 PM4/17/14

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Uninstalling and reinstalling made no difference.

Then I deleted my account and re-created it. That's got Thunderbird to download my new emails (though it's showing some very old emails as having been received today for some reason). However, the errors still appear in the console when I open Thunderbird.

Adam

Ralph Fox

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Apr 17, 2014, 6:37:18 PM4/17/14

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On Tue, 15 Apr 2014 13:08:38 -0700 (PDT), Adam Richardson wrote:

> Today I turned on Thunderbird and it is refusing to download my new emails from an IMAP account. I don't get any error messages, but in the console there's:
>
> Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/chrome.manifest'.
> Could not read chrome manifest 'file:///C:/Program%20Files%20(x86)/Mozilla%20Thunderbird/extensions/%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D/chrome.manifest'.
> While creating services from category 'profile-after-change', could not create service for entry 'Disk Space Watcher Service', contract ID '@mozilla.org/toolkit/disk-space-watcher;1'
>
> chrome.manifest doesn't exist in the place listed.

I also see all of these in the error console. They are not "errors"
(red icon), they are "messages" (blue icon). I can still download IMAP
mail OK.

I don't believe these messages are related to the IMAP problem.
I think they just mean Thunderbird allows optional additional
chrome.manifest files, and the messages are for developers.
Thunderbird's standard chrome.manifest file is inside omni.ja at
jar:file:///C:/Program%20Files%20%28x86%29/Mozilla%20Thunderbird/omni.ja!/chrome/chrome.manifest

> What's going on? How can I get Thunderbird to work again?

There is a way to create a log of Thunderbird's IMAP connection, which
may help find the cause. Simply use a Windows batch file like
"tb_logging.bat" below. You run the batch file, and the batch file runs
Thunderbird with settings to create a log of the IMAP connection.

You may also want to check with your mail provider whether their IMAP
service is working properly.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~ tb_logging.bat ~~~~~~~~~~~~~~~~~~~~~~~~~~~~
REM ** Launches Thunderbird with IMAP debugging to log file **
@ECHO OFF
REM
set NSPR_LOG_MODULES=IMAP:5,timestamp
set NSPR_LOG_FILE=%USERPROFILE%\Documents\thunderbird.log
START "TB" "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe"
IF ERRORLEVEL 1 pause
exit
~~~~~~~~~~~~~~~~~~~~~~~~~~~~ tb_logging.bat ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

--
Kind regards
Ralph

Ed Mullen

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Apr 18, 2014, 1:24:48 PM4/18/14

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I just looked in the Error Console and have the same errors. Doesn't
seem to be affecting operation though.

--
Ed Mullen
http://edmullen.net/

"There's no trick to being a humorist when you have the whole government
working for you." - Will Rogers

Adam Richardson

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Apr 21, 2014, 5:11:15 PM4/21/14

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On Thursday, 17 April 2014 23:37:18 UTC+1, Ralph Fox wrote:
[snip: errors not related to IMAP problems]

> There is a way to create a log of Thunderbird's IMAP connection, which
>
> may help find the cause. Simply use a Windows batch file like
>
> "tb_logging.bat" below.

OK, thanks. If the problem reappears, I'll check out the diagnostics.

Adam
--