Problems with Yahoo mail in Thunderbird

[Rhino]

One of the email accounts I monitor with Thunderbird is a Yahoo Canada
account. For some reason, none of the emails sent to this account are
appearing in Thunderbird. (I am able to send emails from the Yahoo
account to others without difficulty.) This seems to have started
yesterday and is still a problem now. When I use the Yahoo web
interface, all the emails are there; they just aren't getting copied to
Thunderbird.

Does anyone know where I can find the CURRENT SMTP email settings for
Yahoo? I've found various webpages showing Yahoo email settings but some
of them go back to the Netscape days and I'm not sure which, if any of
them are still reliable. I wonder if Yahoo might have moved to different
servers or port numbers in the last day or so.

If that doesn't explain the problem, I'd be curious to know what else I
can try so that the Yahoo account works in Thunderbird again. I far
prefer the Thunderbird interface to the Yahoo website if I can get it
working again....

I'm running Thunderbird 31.4.0 on Windows 8.1.
--
Rhino

[Mike Easter]

Rhino wrote:
> Does anyone know where I can find the CURRENT SMTP email settings for Yahoo?

https://help.yahoo.com/kb/mail-for-desktop/pop-server-settings-sln4724.html
Last updated: January 14, 2015 - POP server settings for Yahoo Mail

https://help.yahoo.com/kb/mail-for-desktop/pop-server-settings-yahoo-mail-sln4724.html?impressions=true


Yahoo has subdomains for all kinds of places, Singapore, Canada, etc but
they all look the same to me.

https://ca.help.yahoo.com/kb/mail-for-desktop/imap-server-settings-sln4075.html?impressions=true
IMAP server settings (for Yahoo Canada) Last updated: December 09, 2014

What do you see in Tb's status line/bar when you are trying to get the
mail? You didn't mention if it was a pop or imap account.


--
Mike Easter

[Ron K.]

Sending of mail means you do have the correct SMTP settings. What you did
not say is which mail receiving protocol your using, POP3 or IMAP.

--
Ron K.
Who is General Failure, and why is he searching my HDD?
Kernel Restore reported Major Error used BSOD to msg the enemy!

[Rhino]

On 2015-01-17 3:47 PM, Mike Easter wrote:
> Rhino wrote:
>> Does anyone know where I can find the CURRENT SMTP email settings for
>> Yahoo?
>
> https://help.yahoo.com/kb/mail-for-desktop/pop-server-settings-sln4724.html
> Last updated: January 14, 2015 - POP server settings for Yahoo Mail
>
> https://help.yahoo.com/kb/mail-for-desktop/pop-server-settings-yahoo-mail-sln4724.html?impressions=true
>
>
> Yahoo has subdomains for all kinds of places, Singapore, Canada, etc but
> they all look the same to me.
>
> https://ca.help.yahoo.com/kb/mail-for-desktop/imap-server-settings-sln4075.html?impressions=true
> IMAP server settings (for Yahoo Canada) Last updated: December 09, 2014
>

As you've deduced, I'm in Canada. My settings match the ones in this
article.
]

> What do you see in Tb's status line/bar when you are trying to get the
> mail? You didn't mention if it was a pop or imap account.
>
>

I'm getting "Sending LOGIN Info..." followed by "Opening folder
INBOX..." then nothing (i.e. no error message and no new email). It's as
if Thunderbird simply doesn't see anything new out on the Yahoo server
to copy into my Inbox.

I am using the IMAP server settings. I can still send email from the
Yahoo account. I'm just not getting any new emails in the Yahoo inbox in
Tbird. Weird.

Any ideas what could be going on?

--
Rhino

[Mike Easter]

Rhino wrote:
> Any ideas what could be going on?

I would (experiment with) removing the credentials from the password
manager and letting Tb require you to replace them.

Since you are Windows, you access Tb/ Tools/ Options/ Security icon/
Passwords tab/ Saved Passwords button/ select the appropriate imap
account and remove both the user and password.

Then when you access for IMAP Tb will require your input for user and
pass and offer to save.

--
Mike Easter

[Rhino]

IMAP. My settings match the ones that Mike Easter provided in his links
for Yahoo Canada.

--
Rhino

--
Rhino

[Mike Easter]

Rhino wrote:
> I'm getting "Sending LOGIN Info..." followed by "Opening folder
> INBOX..." then nothing

Hmmm. That part sounds like the login worked.

In that case, there might be something useful from a session log.

http://kb.mozillazine.org/Session_logging_for_mail/news Session logging
for mail/news

https://wiki.mozilla.org/MailNews:Logging Create a batch file by
copying the lines below and paste them into the notepad application, and
save the file as "create_imap_log.bat".

--
Mike Easter

[Rhino]

Your instructions aren't working for me in Tbird 31.4.0. When I click on
Tools, I get no "Options" option.

As a result, I clicked on the Yahoo account then clicked on View
Settings for this account/ then I chose Server Settings and blanked out
the user name. I couldn't save the form when the user name was blank so
I entered xxx as the user name and saved the settings. Then I opened
that page again and changed the username to my correct email address. I
tried to send an email and was prompted for a password so I gave it my
correct password and checked the box to make it remember the password in
Password Manager. When I try to refresh the Inbox, there is absolutely
no change in the behaviour. I get the same status text as I mentioned
before but there is nothing new in the inbox. Everything is fine in the
Yahoo interface: new emails are showing up just fine.

--
Rhino

[Mark Filipak]

On 01/17/2015 05:36 PM, Rhino wrote:
> On 2015-01-17 4:45 PM, Mike Easter wrote:

> Your instructions aren't working for me in Tbird 31.4.0. When I click on
> Tools, I get no "Options" option.
>
> As a result, I clicked on the Yahoo account then clicked on View
> Settings for this account/ then I chose Server Settings and blanked out
> the user name. I couldn't save the form when the user name was blank so
> I entered xxx as the user name and saved the settings. Then I opened
> that page again and changed the username to my correct email address. I
> tried to send an email and was prompted for a password so I gave it my
> correct password and checked the box to make it remember the password in
> Password Manager. When I try to refresh the Inbox, there is absolutely
> no change in the behaviour. I get the same status text as I mentioned
> before but there is nothing new in the inbox. Everything is fine in the
> Yahoo interface: new emails are showing up just fine.

I obviously have a google account, not yahoo account, and I use POP, not
IMAP, but the same sort of thing has happened to me. My google account's
settings got trampled somehow so that fetching mail from google failed.
They diddling with your imap settings in yahoo. HTH.

--
The Insect Hall of Fame:
Thunderbird Bug 121947 - 12 years and counting.

[Mark Filipak]

Correction: Changed "They" to "Try".

On 01/17/2015 05:36 PM, Rhino wrote:
> On 2015-01-17 4:45 PM, Mike Easter wrote:

> Your instructions aren't working for me in Tbird 31.4.0. When I click on
> Tools, I get no "Options" option.
>
> As a result, I clicked on the Yahoo account then clicked on View
> Settings for this account/ then I chose Server Settings and blanked out
> the user name. I couldn't save the form when the user name was blank so
> I entered xxx as the user name and saved the settings. Then I opened
> that page again and changed the username to my correct email address. I
> tried to send an email and was prompted for a password so I gave it my
> correct password and checked the box to make it remember the password in
> Password Manager. When I try to refresh the Inbox, there is absolutely
> no change in the behaviour. I get the same status text as I mentioned
> before but there is nothing new in the inbox. Everything is fine in the
> Yahoo interface: new emails are showing up just fine.

I obviously have a google account, not yahoo account, and I use POP, not
IMAP, but the same sort of thing has happened to me. My google account's
settings got trampled somehow so that fetching mail from google failed.

Try diddling with your imap settings in yahoo. HTH.

[Rhino]

Okay, I'll get back on this in an hour or so. I have something else I
need to do first....

--
Rhino

[Good Guy]

On 17/01/2015 22:36, Rhino wrote:
>
>
> As a result, I clicked on the Yahoo account then clicked on View
> Settings for this account/ then I chose Server Settings and blanked
> out the user name. I couldn't save the form when the user name was
> blank so I entered xxx as the user name and saved the settings. Then I
> opened that page again and changed the username to my correct email
> address. I tried to send an email and was prompted for a password so I
> gave it my correct password and checked the box to make it remember
> the password in Password Manager. When I try to refresh the Inbox,
> there is absolutely no change in the behaviour. I get the same status
> text as I mentioned before but there is nothing new in the inbox.
> Everything is fine in the Yahoo interface: new emails are showing up
> just fine.
>

You can also delete the TB cache. In Windows 8.1 (which you seem to be
using) it is located at:

%AppData%\Local\Thunderbird\Profiles\

From above select your TB profile and then drill down to Cache folder
and delete everything from it.

Now restart TB and see if there is anything changing. The cache will be
recreated but don't worry about it.

The other thing is Yahoo is always late when you first create an account
in TB. It doesn't populate the boxes until after about 30 minutes or
so. After that it is back to normal business and checks the new mail as
soon as you start TB.

[Mark Filipak]

On 01/17/2015 05:36 PM, Rhino wrote:

-snip-

> Everything is fine in the
> Yahoo interface: new emails are showing up just fine.

You do realize that "emails are showing up just fine" has no bearing on
whether yahoo's imap server (not TBird) is configured properly, don't you?

[Rhino]

On 2015-01-17 9:28 PM, Mark Filipak wrote:
> On 01/17/2015 05:36 PM, Rhino wrote:
> -snip-
>> Everything is fine in the
>> Yahoo interface: new emails are showing up just fine.
>
> You do realize that "emails are showing up just fine" has no bearing on
> whether yahoo's imap server (not TBird) is configured properly, don't you?
>

My point was that the emails are arriving in the inbox that Yahoo
displays in its website interface but they are NOT appearing in the
Thunderbird copy of the Yahoo inbox. Whatever magic happens to ensure
that Thunderbird is seeing the same emails as arrive in the "official"
Yahoo inbox isn't working.

I have no idea where the fault is because I don't know how all this is
working under the covers but it *looks* like everything is fine at
Yahoo's end. The emails that I'm being sent DO arrive at Yahoo and if I
were to abandon Thunderbird and use only the Yahoo web interface, I
would see all my emails. For whatever reason, the Thunderbird interface
is not showing me all the emails that Yahoo is receiving.



--
Rhino

[Rhino]

On 2015-01-17 9:16 PM, Good Guy wrote:
> On 17/01/2015 22:36, Rhino wrote:
>>
>>
>> As a result, I clicked on the Yahoo account then clicked on View
>> Settings for this account/ then I chose Server Settings and blanked
>> out the user name. I couldn't save the form when the user name was
>> blank so I entered xxx as the user name and saved the settings. Then I
>> opened that page again and changed the username to my correct email
>> address. I tried to send an email and was prompted for a password so I
>> gave it my correct password and checked the box to make it remember
>> the password in Password Manager. When I try to refresh the Inbox,
>> there is absolutely no change in the behaviour. I get the same status
>> text as I mentioned before but there is nothing new in the inbox.
>> Everything is fine in the Yahoo interface: new emails are showing up
>> just fine.
>>
>
> You can also delete the TB cache. In Windows 8.1 (which you seem to be
> using) it is located at:
>
> %AppData%\Local\Thunderbird\Profiles\
>
> From above select your TB profile and then drill down to Cache folder
> and delete everything from it.
>
> Now restart TB and see if there is anything changing. The cache will be
> recreated but don't worry about it.
>

Okay, I'll give that a whirl if the log files don't produce anything
useful.
]

> The other thing is Yahoo is always late when you first create an account
> in TB. It doesn't populate the boxes until after about 30 minutes or
> so. After that it is back to normal business and checks the new mail as
> soon as you start TB.
>

That's good to know but this Yahoo account has existed for probably 10
years or more at this point so it's not a new account. I used the Yahoo
interface alone for the first few years but have successfully used the
Thunderbird interface with it for several years now.

>
>
>


--
Rhino

[Steve]

When the mail suddenly begins to appear in the webmail Inbox but not the
TB Inbox, it's often an 'ice-jam' issue: one of the new messages is
corrupted and blocking downloads to TB. It's suggested to delete the
messages one-at-a-time through webmail until downloading to TB resumes
as before.

[Rhino]

Thanks for the suggestion but it didn't work. I deleted every email that
has come in for the past two or three days (which is when the problem
started) but Thunderbird is still not showing new messages.

--
Rhino

[Rhino]

On 2015-01-17 5:23 PM, Mike Easter wrote:

Well, it took a bit longer than I'd hoped - long story - but I have the
batch file and it is generating a log file. Unfortunately, the log file
is completely empty. The article says that if this happens, I should use
netstat at a command prompt to figure out what is wrong but it tells you
nothing about what parameters I should be supplying or how to interpret
the results I'm seeing. Can you enlighten me on that?

Thunderbird is doing one interesting thing but I can't figure out what
is significant. The number in brackets after the Inbox entry (i.e. the
number of unread messages in the Inbox) has gone up a few times in the
last few hours and is currently at 10. However, this does NOT accord
with the actual Yahoo inbox in the web interface; there WERE 10 at one
point but I've deleted all the messages from the last few days but the
count remains at 10. Of course, Thunderbird doesn't actually let you SEE
any of the unread emails except the one that was already there before
this problem began.

It's as if the count of unread emails is hours behind reality and NOT
refreshing itself when I click on Get Messages.

Is this nature's way of telling me to ditch Thunderbird and get some
other email client? If I have to spend hours messing with Tbird just to
look at my mail, there seems little point in using Tbird at all....


--
Rhino

[Mark Filipak]

On 01/18/2015 01:47 PM, Rhino wrote:
-snip-

> Is this nature's way of telling me to ditch Thunderbird and get some
> other email client? If I have to spend hours messing with Tbird just to
> look at my mail, there seems little point in using Tbird at all....

Look, this happened to me. Never mind that it was gmail, not yahoo.
Never mind that it was POP, not IMAP. Pick the low-hanging fruit and see
if it's edible, eh?

Google made some changes once that broke the settings of some of my
accounts ...I have about 40 gmail accounts. What I did was what you MAY
HAVE TO DO, but it's easy. Just go to the settings in yahoo mail and do
what seems reasonable to 'reinitialize' the yahoo mail account. It may
be as simple as changing some settings, saving the changes, then
changing them back and saving again.

Good luck.

[Ann Watson]

Hmmm, up to you about ditching Thunderbird but I've been using a Yahoo
Canada IMAP account for about 5 yrs. without a hitch* despite using
"@yahoo.ca" for the ending my e-mail address.
*hitch: when I refreshed my Thunderbird profile last year I had
difficulties re-creating the account because I initially put in my whole
e-mail address in the User Name box on Tbird instead of just the portion
before the @.

AW

[Ralph Fox]

On Sat, 17 Jan 2015 17:36:29 -0500, Rhino wrote:

> Your instructions aren't working for me in Tbird 31.4.0. When I click on
> Tools, I get no "Options" option.

Thunderbird for Windows has an "Options" at the bottom of the "Tools"
drop-down menu, as shown in this screen-shot from Thunderbird 31.4.0
--> http://i62.tinypic.com/wbtbbr.gif


In Thunderbird for Linux, use "Edit >> Preferences"

In Thunderbird for Mac OSX, use "Thunderbird >> Preferences"


--
Kind regards
Ralph

[Rhino]

I've been using it at least that long myself but Tbird seems absolutely
determined NOT to fetch my latest emails no matter what I do. I've spent
hours messing with this now, time I REALLY need to spend on other things.

> *hitch: when I refreshed my Thunderbird profile last year I had
> difficulties re-creating the account because I initially put in my whole
> e-mail address in the User Name box on Tbird instead of just the portion
> before the @.
>

The various articles all insist that you INCLUDE the '@yahoo.ca' part in
the user name. I certainly got the @yahoo.ca part in mine and it has
been like that for years and has worked fine until the last three days.
It seems odd that the articles and my own experience would all be wrong.
Besides, how would Yahoo distinguish between joh...@yahoo.com and
joh...@yahoo.ca if the last part of the address were omitted?


--
Rhino

[Mike Easter]

Rhino wrote:
> Mike Easter wrote:
>> Rhino wrote:
>>> I'm getting "Sending LOGIN Info..." followed by "Opening folder
>>> INBOX..." then nothing

That indicates that the connection is happening/successful and the
user/pass transaction has succeeded.

>> Hmmm. That part sounds like the login worked.
>>
>> In that case, there might be something useful from a session log.
>>
>> http://kb.mozillazine.org/Session_logging_for_mail/news Session
>> logging for mail/news
>>
>> https://wiki.mozilla.org/MailNews:Logging Create a batch file by
>> copying the lines below and paste them into the notepad
>> application, and save the file as "create_imap_log.bat".
>
> Well, it took a bit longer than I'd hoped - long story - but I have
> the batch file and it is generating a log file. Unfortunately, the
> log file is completely empty. The article says that if this happens,

.... actually here is what the article says about that:

"If the log file is empty that normally means you either didn't
configure the logging correctly (you need to specify POP3:5 , not POP:5
for example) or you couldn't make a TCP-IP connection to the mail server
for some reason."

Since it has been established earlier (at least at that time) that in
fact you HAD made a connection to the mail server and that you HAD
successfully transacted the user/pass, then one would conclude that you
must not have configured the logging correctly.

What does your .bat file say?

> I should use netstat at a command prompt to figure out what is wrong
> but it tells you nothing about what parameters I should be supplying
> or how to interpret the results I'm seeing. Can you enlighten me on
> that?

netstat is only going to show you connecting to the mail server. You
can imply the same information using IDServe, but if the earlier
information is still true ("Sending LOGIN Info..." followed by "Opening
folder INBOX...") then there is no need for netstat or idserve.

> Thunderbird is doing one interesting thing but I can't figure out what
> is significant. The number in brackets after the Inbox entry (i.e. the
> number of unread messages in the Inbox) has gone up a few times in the
> last few hours and is currently at 10. However, this does NOT accord
> with the actual Yahoo inbox in the web interface; there WERE 10 at one
> point but I've deleted all the messages from the last few days but the
> count remains at 10.

Yahoo's webmail performs in the following ways:

- yahoo id/ed spam is moved to the spam folder where it is retained
for 30 days, then autodeleted. It can be user deleted earlier.
- user deleted items are moved to trash; trash is not deleted until
you empty your trash

Maybe unemptied trash items are still recognized as 'being there'.

> Of course, Thunderbird doesn't actually let you SEE any of the unread
> emails except the one that was already there before this problem
> began.

IMAP is supposed to function somewhat similarly to your viewing the
content of a server 'folder' with your client, only not exactly.
Different imap servers handle the concept of folders differently; at
gmail a folder is actually a label, which gmail feels is better for
their webmail purposes.

> It's as if the count of unread emails is hours behind reality and NOT
> refreshing itself when I click on Get Messages.

I think we should look at your .bat file and see if it can be tweaked to
give you a log. Another way to engage the server is to use a
telnet-like client. However, I suspect that the telnet client would work
properly which doesn't tell us what is going on with Tb; it can only
tell us if the server is not handling client transactions successfully.



--
Mike Easter

[g]

On 01/18/2015 12:47 PM, Rhino wrote:
<<<>>>

> It's as if the count of unread emails is hours behind reality and NOT
> refreshing itself when I click on Get Messages.
>

> Is this nature's way of telling me to ditch Thunderbird and get some
> other email client? If I have to spend hours messing with Tbird just to
> look at my mail, there seems little point in using Tbird at all....

perseverance.

swag time.

move _all_ emails out of thunderbird Inbox. compact _all_ folders.
close thunderbird.

log in to yuckahoo, create a new email folder. move _all_ emails from
yuckahoo Inbox to new email folder.

empty Spam and Trash Can folder.

log off yuckahoo.

open thunderbird in offline mode, compose yourself some emails, go
online and send them. wait a few minutes, run 'get mail'. leave
thunderbird running.

when you receive your emails, log in to yuckahoo, move your save
emails 4 or 5 at a time to yuckahoo Inbox.

run thunderbird 'get mail'. do you pull emails you moved back?

hth.


--

peace out.

in a world with out fences, who needs gates.

CentOS GNU/Linux 6.6

tc,hago.

g
.

[Rhino]

set NSPR_LOG_MODULES=imap:5
set NSPR_LOG_FILE=%USERPROFILE%\Desktop\imap.log
"%ProgramFiles(x86)%\Mozilla Thunderbird\thunderbird.exe"

I just copied and pasted the one they provided which presumably has the
right syntax.

>> I should use netstat at a command prompt to figure out what is wrong
>> but it tells you nothing about what parameters I should be supplying
>> or how to interpret the results I'm seeing. Can you enlighten me on
>> that?
>
> netstat is only going to show you connecting to the mail server. You
> can imply the same information using IDServe, but if the earlier
> information is still true ("Sending LOGIN Info..." followed by "Opening
> folder INBOX...") then there is no need for netstat or idserve.
>

Perfect! Then I don't need to take a long side trip to learn about those
commands and all the ways they help debug a problem that I'm not
actually having :-)

I've gone to the web interface and read all my unread mail, deleted all
the recent items (those that came in the last three days when the
problem began), and emptied my spam and trash folders. Then I sent
myself a new email from Yahoo and another from Gmail. The new emails
appear in my web-interface Yahoo inbox but won't appear in Tbird;
however, the number of unread messsages in the inbox in Tbird is now
correct: zero.


--
Rhino

[Rhino]

On 2015-01-18 5:45 PM, g wrote:
>
>
> On 01/18/2015 12:47 PM, Rhino wrote:
> <<<>>>
>
>> It's as if the count of unread emails is hours behind reality and NOT
>> refreshing itself when I click on Get Messages.
>>
>> Is this nature's way of telling me to ditch Thunderbird and get some
>> other email client? If I have to spend hours messing with Tbird just to
>> look at my mail, there seems little point in using Tbird at all....
>
> perseverance.
>

I've been plugging away at this for quite a few hours already. I've got
a lot of other things I should be doing with this time....

> swag time.

???

>
> move _all_ emails out of thunderbird Inbox.

Where do I put them in the meantime? In another account? Or just a new
folder in the Yahoo account?

> compact _all_ folders.
> close thunderbird.
>
> log in to yuckahoo, create a new email folder. move _all_ emails from
> yuckahoo Inbox to new email folder.

>
> empty Spam and Trash Can folder.
>
> log off yuckahoo.
>
> open thunderbird in offline mode,

How?

> compose yourself some emails, go
> online and send them. wait a few minutes, run 'get mail'. leave
> thunderbird running.
>
> when you receive your emails, log in to yuckahoo, move your save
> emails 4 or 5 at a time to yuckahoo Inbox.
>
> run thunderbird 'get mail'. do you pull emails you moved back?
>
> hth.
>
>


--

Rhino

[WaltS48]

Don't know but I had a friend send me a link using several .ca accounts, one being yahoo.ca and they took about 5 minutes or more before any showed up.

You are using imap.mail.yahoo.ca?

Could it be a SSLv3 problem?

--
Mozilla/5.0 (X11; Linux x86_64; rv:38.0) Gecko/20100101 Thunderbird/38.0a1

[Ann Watson]

It makes no logical sense that it has worked for me that way with Tbird
for Windows so far, but it has. I'm going to try adding the @yahoo.ca
after my username again and see what happens.

AW

[Mark Filipak]

On 01/18/2015 04:44 PM, Rhino wrote:
-snip-

> On 2015-01-18 2:25 PM, Ann Watson wrote:

>> *hitch: when I refreshed my Thunderbird profile last year I had
>> difficulties re-creating the account because I initially put in my whole
>> e-mail address in the User Name box on Tbird instead of just the portion
>> before the @.
>>

> The various articles all insist that you INCLUDE the '@yahoo.ca' part in
> the user name. I certainly got the @yahoo.ca part in mine and it has
> been like that for years and has worked fine until the last three days.
> It seems odd that the articles and my own experience would all be wrong.

I had the exact same problem with inbox.com -- I have 2 inbox.com
accounts. It changed it's login-name format from 'user...@yahoo.com' to
just 'username'.

> Besides, how would Yahoo distinguish between joh...@yahoo.com and
> joh...@yahoo.ca if the last part of the address were omitted?

The username shown in TBird is not the address in yahoo mail. TBird adds
the '@yahoo.ca' to your username. What I think is happening now is that
FFox is passing 'joh...@yahoo.ca' as the username, and
'joh...@yahoo.ca@yahoo.ca' as the account. Though it doesn't make sense
that such an account name would pass and FFox would be as happy as you
say it is, I can think of no other explanation.

[Ann Watson]

Don't know what "Rhino" is using but I'm using the imap.mail.yahoo.com
server for my @yahoo.ca e-mail account.

AW

[Rhino]

Nope, imap.mail.yahoo.com, same as I've been using for the last few years.

> Could it be a SSLv3 problem?
>

No idea. How could I tell?

--
Rhino

[Rhino]

On 2015-01-18 5:45 PM, g wrote:
>
>

I made some guesses and tried your suggestions. Things didn't go well. I
created a new folder in the Yahoo account (via Thunderbird) and called
it *TEMP* (including the asterisks). I did a CTRL-A to select all the
emails in the Inbox (3,000 items) and then did a Move to *TEMP*. It kept
giving me the "script has stopped responding" message; I kept clicking
the Continue button. After half a dozen such cases, I clicked Cancel so
that I could see how much email had been successfully moved. I figured I
could move the rest over the same way and would have a reasonable idea
how much time it would take to move all the 3,000 emails.

I found that *TEMP* was EMPTY. When I went back to Inbox, it is EMPTY
too. Every last one of those emails was missing from both the normal
Inbox and the new temporary folder!

I'd be really upset right now except that everything seems fine in the
Yahoo web interface. I *think* the emails are still there somewhere but
I'm darned if I know what I should do now.

--
Rhino

[Rhino]

Let me know what you find out....



--
Rhino

[Rhino]

Shrug. Your guess is (at least) as good as mine (probably better).

I can try removing the @yahoo.ca part and see if anything behaves
differently. The latest and greatest information on how to set up those
accounts in Tbird (dated Dec 9, 2014) says to keep the @yahoo.ca part
though. Then again, keeping the documentation accurate tends to be the
lowest-priority aspect of ANY development project so they could have
dropped the need for @yahoo.ca in the system requirements recently and
NOT updated the documentation to match.


--
Rhino

[WaltS48]

Okay.

>
>> Could it be a SSLv3 problem?
>>
> No idea. How could I tell?
>

Try changing Connection security to STARTTLS in your Server Settings.

[Good Guy]

On 18/01/2015 18:40, Rhino wrote:
>
> Thanks for the suggestion but it didn't work. I deleted every email
> that has come in for the past two or three days (which is when the
> problem started) but Thunderbird is still not showing new messages.
>

Not sure if this has been suggested but did you try right-clicking on
the inbox and then selecting "Repair" button to see if it recreates and
downloads all your messages again?

Another way is to delete the .msf files but doing the repair is the same
thing.

Just a thought.

[Mark Filipak]

On 01/18/2015 01:47 PM, Rhino wrote:

> On 2015-01-17 5:23 PM, Mike Easter wrote:
>> Rhino wrote:
>>> I'm getting "Sending LOGIN Info..." followed by "Opening folder
>>> INBOX..." then nothing
>>

>> Hmmm. That part sounds like the login worked.
>>
>> In that case, there might be something useful from a session log.
>>
>> http://kb.mozillazine.org/Session_logging_for_mail/news Session logging
>> for mail/news
>>
>> https://wiki.mozilla.org/MailNews:Logging Create a batch file by
>> copying the lines below and paste them into the notepad application, and
>> save the file as "create_imap_log.bat".
>>
>
> Well, it took a bit longer than I'd hoped - long story - but I have the
> batch file and it is generating a log file. Unfortunately, the log file
> is completely empty.

Rhino,
>From the article that Mike suggests:
"Right click on the batch file and select "Run as administrator".
Otherwise the log file will not be created and no UAC warnings will be
generated."
That is incorrect. In fact, the log file will be created whether you run
as a normal user or as administrator. The UAC warnings may very well not
appear if you run as an ordinary user, but the log file will definitely
be created in any event, always -- I just tested that.

Meaning: Don't infer anything from the mere presence of the log file.
That it's blank may have the most meaning.

[Good Guy]

On 19/01/2015 01:31, Ann Watson wrote:
>
>>
>>
> It makes no logical sense that it has worked for me that way with
> Tbird for Windows so far, but it has. I'm going to try adding the
> @yahoo.ca after my username again and see what happens.
>
> AW

I use the complete email address as my username.
xxxxx...@yahoo.com or XXXXX...@yahoo.co.uk

[Mark Filipak]

On 01/18/2015 09:01 PM, Rhino wrote:
-snip-

> I made some guesses and tried your suggestions. Things didn't go well. I
> created a new folder in the Yahoo account (via Thunderbird) and called
> it *TEMP* (including the asterisks). I did a CTRL-A to select all the
> emails in the Inbox (3,000 items) and then did a Move to *TEMP*. It kept
> giving me the "script has stopped responding" message; I kept clicking
> the Continue button. After half a dozen such cases, I clicked Cancel so
> that I could see how much email had been successfully moved. I figured I
> could move the rest over the same way and would have a reasonable idea
> how much time it would take to move all the 3,000 emails.
>
> I found that *TEMP* was EMPTY. When I went back to Inbox, it is EMPTY
> too. Every last one of those emails was missing from both the normal
> Inbox and the new temporary folder!
>
> I'd be really upset right now except that everything seems fine in the
> Yahoo web interface. I *think* the emails are still there somewhere but
> I'm darned if I know what I should do now.

Rhino,
Are you sure you know how IMAP works? You didn't lose anything from the
IMAP server. What you lost was the local headers. You can always get
those back from the IMAP server.

[g]

On 01/18/2015 08:01 PM, Rhino wrote:
> On 2015-01-18 5:45 PM, g wrote:
<<<>>>

>> perseverance.
>>
>> swag time.
>>
>> move _all_ emails out of thunderbird Inbox. compact _all_ folders.
>> close thunderbird.
>>
>> log in to yuckahoo, create a new email folder. move _all_ emails from
>> yuckahoo Inbox to new email folder.
>>
>> empty Spam and Trash Can folder.
>>
>> log off yuckahoo.
>>
>> open thunderbird in offline mode, compose yourself some emails, go
>> online and send them. wait a few minutes, run 'get mail'. leave
>> thunderbird running.
>>
>> when you receive your emails, log in to yuckahoo, move your save
>> emails 4 or 5 at a time to yuckahoo Inbox.
>>
>> run thunderbird 'get mail'. do you pull emails you moved back?
>>
>> hth.
>>
>>

> I made some guesses and tried your suggestions. Things didn't go
> well. I created a new folder in the Yahoo account (via Thunderbird)
> and called it *TEMP* (including the asterisks).

*NEVER* do that again. "asterisks" can have a special meaning and
from below, they just might.

> I did a CTRL-A to select all the emails in the Inbox (3,000 items)
> and then did a Move to *TEMP*. It kept giving me the "script has
> stopped responding" message; I kept clicking the Continue button.
> After half a dozen such cases, I clicked Cancel so that I could
> see how much email had been successfully moved. I figured I could
> move the rest over the same way and would have a reasonable idea
> how much time it would take to move all the 3,000 emails.

3K00 is a lot of emails. you should have move small batches. granted,
it would take time, but you should not have left so many emails in
your yuckahoo Inbox.

consider this, create some folders under the "Folders" by moving
cursor to the word "Folders" and a [+] folder icon will appear.
click it and an "Add a New Folder" window appears. as you are aware.

create folders with progressing names, ie, "arc001", "arc002",
"arc003", "arc004", >-> "arc020", etc.

return to Inbox, cursor to bottom of scroll, click in it with
middle button about 5 times. cursor back to selection group, click
the "Select all" icon, [ ]\/. check box with down arrow head.

select move, then click "arc001" folder. selected emails will move
to selected folder. you can store as many as you desire. i hold mine
to around 3K00. save next group to next "arc" folder.

agreed, this will take some effort on you part, but what you will
end up with is an archive of your old emails and a few old emails
in Inbox.

let old emails build for a few days, then move them to an "arc"
folder and fill it to around 3K00.

after you have filled the "arc" folders, return to "arc001", cursor
to bottom, select all as above, then click "delete" icon. this will
move old emails to "Trash" where you can cursor to it and click the
empty icon to right.

i have used this procedure for some time and it works.

> I found that *TEMP* was EMPTY. When I went back to Inbox, it is EMPTY
> too. Every last one of those emails was missing from both the normal
> Inbox and the new temporary folder!

i am not surprised because of the "asterisks" having a special meaning.

did you check the Trash folder? also, check the "Recent" folder, tho
i doubt they will be there.

> I'd be really upset right now except that everything seems fine in
> the Yahoo web interface. I *think* the emails are still there
> somewhere but I'm darned if I know what I should do now.

it should be fine. your Inbox is not loaded anymore. ;-)

you could contact yuckahoo support and ask them what happened. _if_
they reply, they just might tell you they are lost.

you may/will find yuckahoo support is like configuring your prefs
to not show ads in your Inbox. LOL.

also:

swag = scientific wild ass guess.

when i suggested a folder to move emails in thunderbird Inbox
folder, i left it to you to name it what ever you desired.

'offline mode' =
<alt+f>,<l>,<return> to toggle
or
click dual terminal icon in lower left of thunderbird window.

[g]

*AMENDMENT*

On 01/18/2015 09:36 PM, g wrote:
<<<>>>

*AMEND THIS*

> select move, then click "arc001" folder. selected emails will move
> to selected folder. you can store as many as you desire. i hold mine
> to around 3K00. save next group to next "arc" folder.

*AMEND AS FOLLOWS*:

select move, then click "arc001" folder. selected emails will move

to selected folder. repeat until you have moved all current emails
for Inbox.

you can store as many as you desire. i hold mine to around 3K00.

save next groups of old emails to next "arc" folder.

[Rhino]

On 2015-01-17 3:31 PM, Rhino wrote:

<snip>

Executive summary: My Yahoo account is working in Thunderbird again. I
can see new emails when I get them.

Explanation: I always try to post something when a problem is resolved
so that someone else can benefit from it down the road if they see a
similar problem. This particular thread is getting very unwieldy and
it's a non-trivial task to find each of the suggestions people have made
and respond to them, especially with the many new suggestions made this
evening (my time).

Rather than replying to each of the various suggestions separately, I'm
just going to make a few remarks right here.

The most recent thing I did, and the thing that seemed to fix the
problem was to create a temporary folder in the Yahoo web interface (I
initially tried this in the Tbird interface and apparently lost all
emails in BOTH the inbox and the temporary folder), then moved all of my
Inbox to it, then moved the temporary folders contents back to the
Inbox. I probably moved close to 2000 of the first 3000 emails back to
the inbox in bunches of about 200 but then just wanted it to be over and
moved the last 1000 or so in one big bunch. I may have lost a few emails
along the way but I don't think I lost anything critical. After that,
when I did a Get Mail in Tbird, things started looking right: I was able
to see the emails again and the count of unread mails was correct. I
sent myself some emails from both the Yahoo account and others and they
arrived in the Tbird view of the Yahoo account immediately. Everything
seems fine now although I may discover some subtle side-effects in the
coming days.

I somehow managed to lose 5 of the 6 partial emails that I had in my
Drafts folder - I really don't know how - but that's no biggy.

For what it's worth, I tried removing the @yahoo.ca part of my email
address in both the IMAP server and the SMTP server settings. Much to my
surprise, I found that my email worked REGARDLESS of whether the
@yahoo.ca was there or not.

I sincerely thank each and every one of you who made a suggestion. I
didn't get a chance to try all of them, especially the most recent ones,
but any one of them could have saved the day. I truly appreciate you
making the effort to help.

--
Rhino

[g]

On 01/18/2015 11:09 PM, Rhino wrote:
> On 2015-01-17 3:31 PM, Rhino wrote:
>
> <snip>
>
> Executive summary: My Yahoo account is working in Thunderbird again.
> I can see new emails when I get them.

glad to see thunderbird is back working for you.

> Explanation: I always try to post something when a problem is
> resolved so that someone else can benefit from it down the road
> if they see a similar problem.

always a good thing to do.

something else to do is add "[SOLVED] " to "Subject:".

<>

> The most recent thing I did, and the thing that seemed to fix the
> problem was to create a temporary folder in the Yahoo web interface

something to consider, i am not exactly sure of yuckahoo's new email
checking process, but i have found that when i have a lot of old read
emails in Inbox, pulling emails into thunderbird takes longer. most
likely do to server having to check _all_ the emails in Inbox for 'new'
or 'read'.

when there are several hundred, it will take some time. when there are
thousands, it will take longer. hence the using of "arc" folders.

<>

> I sincerely thank each and every one of you who made a suggestion.
<>

welcome. again, glad to see your system is working again.

[Ann Watson]

On 19/01/2015 12:09 AM, Rhino wrote:

<snip>

>
> For what it's worth, I tried removing the @yahoo.ca part of my email
> address in both the IMAP server and the SMTP server settings. Much to my
> surprise, I found that my email worked REGARDLESS of whether the
> @yahoo.ca was there or not.

I discovered that as well but have changed it to the "proper" way to
hopefully avoid any future problems, altho since I use the beta versions
there is always a bit of risk.

AW