Inbox deleted - Kaspersky - how do I fix it?

B R

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Feb 19, 2011, 3:09:40 PM2/19/11

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I loaded Kaspersky antivirus and it found a few issues. One of them I
deleted in a foolish moment and it took the entire Inbox folder with
it. All of the other storage folders I created in Local Folders are
still there and accessible (maybe 2000 emails in total). I would like
to keep these, but accept that those 50 or so that were in the Inbox
are gone.

Otherwise, Thunderbird still works fine: I just can't access the Inbox
or download emails as I suspect they have nowhere to go.

Is it possible to create a new Inbox whilst not losing what I have in
the other folders? Or can I save them somewhere else so I can access
them from there, delete the existing copy of Thunderbird and start
from scratch?

Any help very gratefully received.

Cheers

Wayne Mery

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Feb 19, 2011, 3:18:04 PM2/19/11

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hope you have a backup. or, it's a Global Inbox for pop acounts and you
set the accounts to not delete messages on the server.

see
http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Keeping_your_antivirus_software_from_deleting_your_Inbox

--
contribute ... http://wiki.mozilla.org/Thunderbird:Testing
evangelize Thunderbird ... http://www.spreadthunderbird.com/aff/165/
assistance with bugzilla/Thunderbird QA ...
http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=#tb-qa

B R

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Feb 19, 2011, 3:42:55 PM2/19/11

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>
> hope you have a backup. or, it's a Global Inbox for pop acounts and you
> set the accounts to not delete messages on the server.
>

> seehttp://kb.mozillazine.org/Thunderbird_:_FAQs_:_Anti-virus_Software#Ke...
>
> --
> contribute ...http://wiki.mozilla.org/Thunderbird:Testing
> evangelize Thunderbird ...http://www.spreadthunderbird.com/aff/165/

> assistance with bugzilla/Thunderbird QA ...http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=#tb-qa

I used Mozbackup a couple of months ago, but it now tells me the
Thunderbird backup is not valid so won't restore.

If restoration won't work, is it possible to send the contents of an
entire stored folder on Local Folders to say a Gmail account, and I
can download them and store again after I delete my existing
Thunderbird and reload from scratch?

Ryan P.

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Feb 19, 2011, 4:33:10 PM2/19/11

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I transfer messages to and from GMail all the time. Other than the
bandwidth/transfer time, you should have no issue.

Make sure you set up your gmail as an IMAP account, and just drag them
over. I would create a dedicated folder on your gmail account to drag
them too... but it'll be simple otherwise.

B R

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Feb 19, 2011, 5:35:15 PM2/19/11

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Hi Ryan,

Thanks for the tip. I have the Gmail IMAP enabled, but I've tried
every method I know of bulk moving them and nothing seems to work.

Is there an Idiot's Guide to this somewhere, or any brief tips/
directions you'd care to share?

So far I've spent the last few hours transferring many manually, one
at a time to Gmail, but it's not a lot of fun.

Cheers
Bert

B R

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Feb 19, 2011, 11:03:42 PM2/19/11

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Got it sorted.

After xferring a heap of emails to Gmail manually, I deleted TBird,
then reloaded it from a fresh download of 3.1.7 stored on my HD. I
lost nothing but a few emails from the inbox at the time, but they
weren't anything important.

Ryan P.

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Feb 19, 2011, 11:54:00 PM2/19/11

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I just tried selecting multiple emails (shift + click on first and
last in selection) and then dragged them to a GMail folder... They
copied over without a hitch.

Were you trying to drag an entire folder over?

But, I'm glad you got it sorted! The very idea of losing so many
emails is frightening!