On 1/7/2015 10:48 PM, Eva wrote:
> On 1/7/2015 10:08 PM, Burry wrote:
>> On 08.01.15 3:52, Eva wrote:
>>> On 1/5/2015 11:04 PM, Wayne wrote:
>>>> On 1/5/2015 8:27 PM, Eva wrote:
>>>>> On 1/5/2015 5:22 PM, Wayne wrote:
>>>>>> On 1/5/2015 2:29 PM, Eva wrote:
>>>>>>> On 1/4/2015 9:10 PM, Wayne wrote:
>>>>>>>> On 1/4/2015 8:52 PM, Eva wrote:
>>>>>>>>> On 1/1/2015 11:36 PM, Ron K. wrote:
>>>>>>>>>> Eva wrote on 1/1/2015 6:27 PM:
>>>>>>>>>>> Very confusing. I hope the following will make sense to someone.
>>>>>>>>>>>
>>>>>>>>>>> I have thunderbird 31.3.0, Windows 7 on my desktop, my husband's
>>>>>>>>>>> desktop,
>>>>>>>>>>> and my laptop. I have a gmail account and an comcast account.
>>>>>>>>>>> Both
>>>>>>>>>>> are
>>>>>>>>>>> POP
>>>>>>>>>>> accounts. I have my thunderbird profile in dropbox. I use both
>>>>>>>>>>> Gmail
>>>>>>>>>>> and
>>>>>>>>>>> my Comcast email accounts on my cell phone and tablet
>>>>>>>>>>> (Android). I
>>>>>>>>>>> have
>>>>>>>>>>> set the Comcast account to leave messages on the server so that
>>>>>>>>>>> messages I
>>>>>>>>>>> have downloaded to my computer are still available to be
>>>>>>>>>>> downloaded
>>>>>>>>>>> on my
>>>>>>>>>>> husband's computer. There are 2255 messages on the Comcast
>>>>>>>>>>> server. I
>>>>>>>>>>> should get rid of at least 1000, I know, but they have to be
>>>>>>>>>>> deleted
>>>>>>>>>>> individually and it takes time.
>>>>>>>>>>>
>>>>>>>>>>> About my problem. I keep getting a variety of popstate.dat
>>>>>>>>>>> folders
>>>>>>>>>>> and
>>>>>>>>>>> files on Comcast and Gmail accounts. I delete them as I find
>>>>>>>>>>> them
>>>>>>>>>>> but am
>>>>>>>>>>> never sure if I should do that. Besides, it takes time to delete
>>>>>>>>>>> them
>>>>>>>>>>> individually. Here are a few samples of the currently 101
>>>>>>>>>>> files and
>>>>>>>>>>> folders. Dates "modified" go back to 2008 with most just very
>>>>>>>>>>> recent.
>>>>>>>>>>>
>>>>>>>>>>> popstate.dat, popstate-6.dat, popstate-7.dat etc.
>>>>>>>>>>> popstate-5.dat.msf, popstate-6.dat.msf, etc.
>>>>>>>>>>> folders: popstate-6.dat.mozmsgs etc.
>>>>>>>>>>>
>>>>>>>>>>> I just sent myself an email from Comcast to Gmail on my cell
>>>>>>>>>>> phone. 3
>>>>>>>>>>> new
>>>>>>>>>>> Popstate.dat folders and 3 in the Gmail account and Comcast
>>>>>>>>>>> account.
>>>>>>>>>>> Did
>>>>>>>>>>> the same sending email from the desktop Comcast to Gmail.
>>>>>>>>>>> Another
>>>>>>>>>>> Popstate.dat folder. They seem to be empty as far as I can tell.
>>>>>>>>>>>
>>>>>>>>>>> To complicate matters there are two profile default folders with
>>>>>>>>>>> the
>>>>>>>>>>> same
>>>>>>>>>>> name. One is under AppData/Roaming the other in Dropbox. The
>>>>>>>>>>> first is
>>>>>>>>>>> 16.3MB, the one in Dropbox 1.5GB. Profile.ini points to the
>>>>>>>>>>> one in
>>>>>>>>>>> Dropbox.
>>>>>>>>>>>
>>>>>>>>>>> I just don't know where to start looking for the problem. I've
>>>>>>>>>>> used
>>>>>>>>>>> Thunderbird since the old Netscape days but maybe it's time for
>>>>>>>>>>> something
>>>>>>>>>>> else. Hopefully someone can offer a suggestion before I abandon
>>>>>>>>>>> ship.
>>>>>>>>>>>
>>>>>>>>>>> Eva
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> The job of the popstate.dat file is to hold the status of a pop3
>>>>>>>>>> mail
>>>>>>>>>> account while TB is active. The file will exist in the account
>>>>>>>>>> folder
>>>>>>>>>> of each pop3 mail account configured in TB along with inbox etc.
>>>>>>>>>> files
>>>>>>>>>> and there paired *.msf files. The popstate.dat file does not
>>>>>>>>>> use an
>>>>>>>>>> *.msf file, so thoes yopu have are an anolaly to be removed.
>>>>>>>>>> Also,
>>>>>>>>>> the
>>>>>>>>>> popstate.dat files with -numbers are an anomaly for removal.
>>>>>>>>>>
>>>>>>>>>> With Windows since Vista, user profiles by default are stored in
>>>>>>>>>> AppData/Roaming/Thunderbird. This is where TB keeps the
>>>>>>>>>> profiles.ini
>>>>>>>>>> file it uses to find the active profile to load at startup, even
>>>>>>>>>> though
>>>>>>>>>> your using a remote location at Dropbox. The default profile at
>>>>>>>>>> AppData/ was setup during initial install and before you
>>>>>>>>>> configured
>>>>>>>>>> the
>>>>>>>>>> Dropbox copy.
>>>>>>>>>>
>>>>>>>>>> Why TB is adding additional serialy numbered dat files is not
>>>>>>>>>> clear to
>>>>>>>>>> me. A possibility might be connection to Dropbox communication
>>>>>>>>>> issues.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>> I keep deleting the various popstate folders and files but they
>>>>>>>>> keep
>>>>>>>>> coming, not just on my desktop computer but my husband's
>>>>>>>>> computer and
>>>>>>>>> our laptop.
>>>>>>>>>
>>>>>>>>> I would try uninstalling Thunderbird and re-installing. Would
>>>>>>>>> like to
>>>>>>>>> save the mail in my inboxes and other folders and just delete
>>>>>>>>> whatever
>>>>>>>>> is corrupted, if that's possible.
>>>>>>>>>
>>>>>>>>> I have used Thunderbird for many years on all computers and mobile
>>>>>>>>> devices without problems so I'm guessing something got corrupted
>>>>>>>>> recently.
>>>>>>>>>
>>>>>>>>> Any suggestions?
>>>>>>>>> Eva
>>>>>>>>
>>>>>>>> if like
https://bugzilla.mozilla.org/show_bug.cgi?id=1106251 see
>>>>>>>> the
>>>>>>>> advice there
>>>>>>> Yes, same problem. I'm afraid I'm too illiterate to follow that
>>>>>>> discussion very well. I didn't see that there was an easy
>>>>>>> solution. Was
>>>>>>> there? Running for days in safe mode doesn't seem realistic. Is the
>>>>>>> problem solved?
>>>>>>> Eva
>>>>>>
>>>>>> There is no (yet) identified Thunderbird bug in that report. One
>>>>>> of the
>>>>>> theories is this is being caused by antivirus software. You would
>>>>>> want
>>>>>> to make absolutely certain that your AV software is not scanning your
>>>>>> thunderbird profile directory (and all its subdirectories).
>>>>>
>>>>> Thanks for the information. I have Norton Security Suite. AFAIK
>>>>> Nothing
>>>>> has changed in any settings since long before the popstate.dat problem
>>>>> began. I haven't been able to figure out what files the AV actually
>>>>> scans. I have the same Norton Security Suite on our other desktop
>>>>> computer and our laptop. Our tablet and cellphone do not have AV
>>>>> software. I could try contacting Norton customer support.
>>>>>
>>>>
>>>> IMO you'd likely be wasting your time. But regardless, 1) no AV
>>>> software
>>>> should be scanning your profile, but AV vendors have been known to
>>>> screw
>>>> up 2) speaking from experience, the fact that your AV software has not
>>>> changed and you have not had trouble in the past doesn't make you
>>>> immune
>>>> - sometimes just updating Thunderbird causes the problem.
>>>
>>> Well, yesterday there were no new popstate folders or popstate.msf
>>> files. Today I sent one message from my cellphone comcast account. Have
>>> not receive a reply but immediately there were 10 new popstate-X folders
>>> and popstate-x.msf files in my comcast inbox and gmail inbox on my
>>> desktop computer. So the problem is connected with cellphone use. I use
>>> the stock email app on my Nexus 5 (Android). Still puzzling as to why
>>> this has occurred just recently. And no solution in sight.
>>>
>> Have you tried to put both phone and computer on your desk,
>> and delete the unwanted maps/mail on both phone
>> and computer, until they show the same content?
>> then really shut down both and restart, dont use suspend.
>> That might work.
>
> I don't quite follow. The comcast account is a pop account. The server
> is set to keep all messages. When I open either desktop Thunderbird or
> cell phone all messages unread on that device are downloaded. Messages
> that are sent from the cellphone do not appear in the sent folder on the
> desktop and vice versa. Messages that are deleted from the cellphone
> inbox are not deleted from the desktop inbox and vice versa. I don't
> have any "unwanted" mail except the popstate-X folders and
> popstate-x.msf files. Those appear only on the desktop (and our other
> desktop and laptop) and not on the cellphone or tablet.
>
> Perhaps this is an Android problem? Maybe I should look there for a
> solution?
>
Whether the problem is with Thunderbird, Android, or Dropbox I don't
know but I removed my Thunderbird profile from Dropbox and put it back
in appdata/roaming/thunderbird/profiles and pointed the .ini file to it.
Did that on all the computers. No more popstate folders or files popping
up. I guess Thunderbird doesn't like dropbox or vice versa.
Eva