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Problem with Thunderbird

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Terry Arnall

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Apr 21, 2019, 11:39:18 PM4/21/19
to support-t...@lists.mozilla.org

I’m having a problem with Thunderbird,  I have several Gmail

addresses in Thunderbird.  Recently I have been experiencing a

problem with one of them.  When Thunderbird checks that

e-mail a popup appears:  “You’ve reached this page because

we have detected that cookies are disabled in your

browser. The page you attempted to load cannot display

properly if cookies are disabled.”   I have checked all my

bowers and cookies are abled.

At the very top of this popup it says: “Enter credentials for webta...@gmail.com

on imap.gmail.com” and the next line below that it says:

https://accounts.google.com/o/nocookies

I deleted and reentered the credentials in imap.gmail.com and that solved the

for a few days, then the popups started again.  So I deleted that e-mail from

Thunderbird restarted the computer then reinstalled that e-mail address.

Still having the popup problems every time Thunderbird checks that e-mail.

I have no problem logging into that e-mail from the internet.

Thunderbird : 60.6.1 (32-bit)

OS: Windows 10, all updates installed.

Thanks in advance for any help or advice.

Terry Arnall

Hayward, CA

Steve

unread,
Apr 22, 2019, 12:44:40 PM4/22/19
to mozilla-suppo...@lists.mozilla.org
On 2019-04-21 4:08 p.m., Terry Arnall wrote:
> I’m having a problem with Thunderbird,I have several Gmail
>
> addresses in Thunderbird.Recently I have been experiencing a
>
> problem with one of them.When Thunderbird checks that
>
> e-mail a popup appears: “You’ve reached this page because
>
> we have detected that cookies are disabled in your
>
> browser. The page you attempted to load cannot display
>
> properly if cookies are disabled.”I have checked all my
>
> bowers and cookies are abled.
>
> At the very top of this popup it says: “Enter credentials for webta...@gmail.com <mailto:webta...@gmail.com>
>
> on imap.gmail.com” and the next line below that it says:
>
> https://accounts.google.com/o/nocookies
>
> I deleted and reentered the credentials in imap.gmail.com and that solved the
>
> for a few days, then the popups started again.So I deleted that e-mail from
>
> Thunderbird restarted the computer then reinstalled that e-mail address.
>
> Still having the popup problems every time Thunderbird checks that e-mail.
>
> I have no problem logging into that e-mail from the internet.
>
> Thunderbird : 60.6.1 (32-bit)
>
> OS: Windows 10, all updates installed.
>
> Thanks in advance for any help or advice.
>
> Terry Arnall
>
> Hayward, CA
>
Check that cookies for *.google.com are allowed in Tools/Options/Privacy in TB, even if they are allowed in your browser.
IMAP and SMTP authentication should be OAuth.
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