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Re: Timeout beim Abrufen von eMails

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Benjamin Gottschalk

unread,
Jan 25, 2006, 7:17:13 PM1/25/06
to
Kim Brandt schrieb:
> Herb wrote:
>> On 25.01.2006 16:43 UK Time, Benjamin Gottschalk wrote:
>>> Hi all together,
>>>
>>> I've updatet my TB to version 1.5. In my old version, all things worked
>>> fine. Since I've updatet my TB, my eMails will just be fetched now and
>>> then from the gmx-email-server, but not every time, I wish to do this.
>>> In most cases, the error-message "Timeout of the eMail-Server" (or
>>> similar) will be shown. What can I do?
>>>
>>> Thank you for your help!
>>>
>>> best regards,
>>> benni
>>
>> Hi Benni,
>>
>> I'm with GMX too, and I too have been getting some timeout messages
>> recently, but not for the last few days.
>>
>> I am 99.9% sure there are/were some temporary problems at GMX and this
>> has nothing to do with TB! :-)
>>
>> Grüße
>>
> Hi,
>
> did you check if your settings are the same as before!?
> It should look somehow like this:
> server settings
> server name: pop.gmx.net
> user name: <your account>
> port: 995
>
> security settings
> use secure connection: SSL
>
> outgoing server
> <not working for the "free gmx">
>
> This is working for me!
>
> I had some problems with gmx and validation of their certificate when
> using server name: pop.gmx.de! That is because the gmx certificate is
> related to pop.gmx.net!
>
>
> Kindest regards,
>
> Kim

Hi Kim,

this was a invaluable hint, thank you very much! Now, my email-accounts
are working very fine, all is gas and gaiters!

Thank you very much!

best regards,
benni

Herb

unread,
Jan 26, 2006, 8:09:24 AM1/26/06
to
On 26.01.2006 13:02 UK Time, Kim Brandt wrote:
> Herb wrote:
>>
>> Where did you get these settings from?
>>
>> I have been using GMX (Pro) for years, and I have always used
>> pop.gmx.de with port 110 and no SSL.
>>
>> It largely works OK, although sometimes there are connection problems.
>> Perhaps I should change my settings?
>>
> Hi Herb,
>
> I guess I just tried. I have an account at GMail too for being able to
> send mails (free GMX), it has similar settings as these. And some
> readings about "security" (SSL/TSL) and "certificates" did the rest.
>
> If you have the "pro version" of GMX you can use a "Outgoing Server
> (SMTP)", for sending mails. I hope you already know!
> You can "try" following, or else use the "standard" settings, because I
> cannot try it myself!
>
> Server Name: smtp.gmx.net
> Port: 587
> User Name: <your account>
> Use secure connection: TLS
>
> Every mail-provider "should" provide a secure connection for their
> customers! But I am sure the standard settings can work fine too.

Hi Kim,

thanks for the additional info.

I think I'll ask GMX support for official confirmation of the settings
and about their secure connection policy.

As for the outgoing server, what makes you think that it is not
available for free GMX accounts?

I have always used the GMX outgoing server, even before I upgraded to a
Pro account, and I just checked my wife's settings (she has a free GMX
account) - she uses mail.gmx.de with port 25 for outgoing mails.

--
Herbert Eppel
www.HETranslation.co.uk

Herb

unread,
Jan 26, 2006, 8:50:00 AM1/26/06
to
> OK, it's working.
>
> I'm glad you told me, now I feel a little bit more complete.
> I didn't try it for a long time you know... anyway I tried also what I
> just wrote before, and it works with the SMTP Server to be:
>
> Server Name: mail.gmx.net

> Port: 587
> User Name: <your account>
> Use secure connection: TLS
>
> I feel secure too. :-)
>
> Here is a link from GMX (in German)
> http://faq.gmx.de/messages/mailprogramme/einrichtung/7.html
>
> It shows the different servers, and if you sniff around a little bit you
> are getting smarter in a minute.

Thanks - I'm not sure how much sniffing I have to do, but
http://faq.gmx.de/fachchinesisch/17.html isn't exactly very informative
about the finer details of SSL.

Can you (or anyone else) about the benefits of SSL in conjunction with
pop sending and receiving?

Are there any disadvantages? If not, why don't they (GMX) recommend
using SSL as standard?

--
Herbert Eppel
www.HETranslation.co.uk

Herb

unread,
Jan 26, 2006, 10:41:21 AM1/26/06
to
On 26.01.2006 15:02 UK Time, Herb wrote:
>> Hey Herb,
>>
>> if you want a detailed explanation for what SSL and TSL can offer, you
>> should visit:
>> http://en.wikipedia.org/wiki/Secure_Sockets_Layer
>>
>> I would say it gives you privacy between you (your computer) and GMX
>> (your email-provider). I don't know if the protocol tells GMX how to
>> send it to the receivers email-provider, but when the receiver uses
>> SSL/TSL for receiving messages the message should be secured all the
>> way from you to the receiver and visa versa.
>>
>> TSL 1.0 (current) and TSL 1.1 (new) are supposed to be the derivative
>> of SSL 3.0 (current), but I don't know why GMX are not offering to use
>> TLS for getting your mails from the email-server, only SSL. :-(
>>
>> It can be used to secure connections which fx. use the protocols HTML,
>> SMTP or IMAP. It is about using a public and private key (asymmetric)
>> for encoding/decoding the messages. The keys are exchanged in a secure
>> way. The keys are build in a way that would take pretty much time,
>> even for a computer, to calculate the other one. The keys are unique
>> for the current session. The public key is used to encode the
>> sending-message. The private key is used for decoding the received
>> message.
>>
>> That is what I remember so far, and by reading the link above, if I
>> should be wrong with something please correct me! :-)
>>
>> And about the disadvantages, I can just think about the fact that it
>> is more CPU-intensive for the server to do it the SSL/TSL way!? And
>> there are normally a lot of customers using the server at the same time.
>>
>>
>> For all the others who read this thread and not are using GMX, here
>> are some provider-settings for other email-providers: ;-)
>> http://www.thunderbird-mail.de/hilfe/dokumentation1.5/konto_server.php
>
> Thanks for the further info - I think I'll change my GMX settings to the
> secure ones you recommended :-)
>

This raises further questions, I'm afraid.

First of all it is worth pointing out (this wasn't obvious initially)
that a TB restart seems to be required after a change in the port settings.

Secondly, every time I send a message I now get a certificate
incompatibility warning (see
http://homepage.ntlworld.com/herb.eppel_new/temp/GMX.png) - how can I
avoid this?

Thirdly, PopTray has stopped working, although I understand I can make
it compatible with SSL by installing a plugin - need to look into it.

And lastly, should I tick the box "Use secure authentication" in the TB
account setting options?

--
Herbert Eppel
www.HETranslation.co.uk

Herb

unread,
Jan 27, 2006, 2:37:35 AM1/27/06
to
> Hi Herb,
>
> that is somehow the same problem that I had before...
> news://news.mozilla.org:119/H9edndBq0ra...@mozilla.org:

>> I had some problems with gmx and validation of their certificate when
>> using server name: pop.gmx.de! That is because the gmx certificate is
>> related to pop.gmx.net!
>
> The "smtp.gmx.net" is WRONG/not the right one! The certificate is
> referred to "mail.gmx.net" as your SMTP-server, the security-error also
> shows that. It didn't tell me that it is the wrong one when I took
> "pop.gmx.de" as "Server Name".

Sorry, yes, you had already provided the correct details, but I had
implemented the settings from one of your earlier messages.

>
>
> Retrospect
> ----------
> 1) I didn't need to restart my Thunderbird!?

You are right, no restart is needed, but TB ask for your mail password
again after a change in the settings, which is fair enough, I suppose.

> 2) Use the following settings:


> Server Name: mail.gmx.net
> Port: 587
> User Name: <your account>
> Use secure connection: TLS

Thanks, it works now.

> 3) "PopTray" seams to do a good job. If you have problems with it, write
> me an email and we try to find out.

Thanks, but it would appear that a plugin is required for PopTray to
work with secure settings - see below for reply from PopTray forum.

> 4) Yes, you should enable "Use secure authentication", this makes sure
> your password for your account is encoded as well as the whole
> communication. Feels more secure!

Thanks.

Here is the reply from the PopTray forum:

*****************************************************
To check SSL accounts using PopTray you need to install the SSL Plugin.

The SSL Plugin is available at Source Forge, use the link below for a
direct download after choosing your d/l site...

Download PopTrayPlugins_beta6.exe

Download the plugin using the above links and follow these directions...

Double CLick the PopTrayPlugins_beta6.exe file.
Install to PopTray Directory. It should automatically create Plugins
directory. If not point the installer to the Plugins directory you have
created.

Start PopTray and on the OPTIONS TAB, PLUGINS, Check the box for POP3
with SSL or APOP
SAVE OPTIONS

In PopTray ACCOUNTS TAB, SSL ACCOUNT, PROTOCOL, select SSL

SAVE ACCOUNTS, QUIT PopTray and RESTART for changes to take effect.

Check your SSL account.
*****************************************************

--
Herbert Eppel
www.HETranslation.co.uk

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