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Thunderbird: This folder is being processed...

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Thomas Ronayne

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Feb 4, 2009, 11:25:12 AM2/4/09
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So, all of a sudden, Thunderbird 2.0.0.19 for *Linux* has started

"This folder is being processed. Please wait until processing is
complete to get messages."

after it's been running for a while (like, about 30 minutes). Closing it
produces

"The operation can not be completed because of an internal failure.
A secure network communication has not been cleaned up correctly."

OK, I haven't seen this in a couple of years or so and haven't a clue
what's up with it -- the mail account is configured with SSL as it has
been for a year or so (required by the ISP), I've tried reducing the
check-for-messages setting to 5 minutes (in vain).

Any clues?

Nir

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Feb 4, 2009, 11:41:05 AM2/4/09
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Thomas Ronayne wrote, On Wednesday 04 February 2009 09:55 PM:
> So, all of a sudden, Thunderbird 2.0.0.19 for *Linux* has started
>
> "This folder is being processed. Please wait until processing is
> complete to get messages."

It can happen due to various reasons.
"http://kb.mozillazine.org/Thunderbird_:_Issues_:_Folder_Being_Processed"

> after it's been running for a while (like, about 30 minutes). Closing it
> produces
>
> "The operation can not be completed because of an internal failure.
> A secure network communication has not been cleaned up correctly."

Are you using any ldap address book in Tb?
In that case, it is a bug , now fixed in trunk version of Tb.
"https://bugzilla.mozilla.org/show_bug.cgi?id=382446"

Thomas Ronayne

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Feb 4, 2009, 12:19:31 PM2/4/09
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Nir wrote:
>
> Are you using any ldap address book in Tb?
> In that case, it is a bug , now fixed in trunk version of Tb.
> "https://bugzilla.mozilla.org/show_bug.cgi?id=382446"
Hmm. No -- ldap is not enabled.

By default Thunderbird (and Seamonkey but that doesn't have this
problem) "Use my global LDAP server preferences for this account;" I do
not have LDAP configured or enabled, so I've changed the setting to "use
a different LDAP server: None" and I'll see what happens with that.

Thanks for the input.

Thomas Ronayne

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Feb 4, 2009, 1:36:42 PM2/4/09
to
And... that didn't do it (and neither did any of the other suggestions
contained in the links). Sigh.

Any other hints, maybe :-P

g

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Feb 4, 2009, 4:41:36 PM2/4/09
to Thomas Ronayne, support-t...@lists.mozilla.org
Thomas Ronayne wrote:
> So, all of a sudden, Thunderbird 2.0.0.19 for *Linux* has started

do you have any other internet operations running?

when do you see notice?

manual request, timed request, sending email, compacting, moving email?
[3]

> after it's been running for a while (like, about 30 minutes). Closing it
> produces

if closed when first shown, what is response?

can you monitor your internet connection to watch for traffic?

> OK, I haven't seen this in a couple of years or so.

i see it from time to time, but only happens when doing 3rd line above.
i have never had your failure message.

using;
Scientific Linux 2.6.18-92.1.18.el5 #1 SMP
Wed Nov 12 06:49:06 EST 2008 i686 i686 i386 GNU/Linux

Jan 31 20:24:55 Updated: thunderbird.i386 2.0.0.19-1.el5_2

what distribution, version, recent updates?

--
peace out.

tc,hago.

g
.

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g

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Feb 5, 2009, 9:42:59 AM2/5/09
to thunderbird-support
Thomas Ronayne wrote:

> Firefox is running, Apache is running, NTP is running, that's about it

only if either cause a delay/halt while tbird is downloading messages.
i would not think so.

> After Thunderbird sits there doing nothing for, oh, 15-30 minutes

clarify, 1st or 2nd notice?

> Click on Get Mail.

not most likely, but, possible that you are clicking to get while get in
process? this is where a traffic monitor or seeing an activity light helps

> Uh, probably, but where and with what?

wireshark or any other network monitor that will show what is happening.
even using 'top' might show something.

> Slackware 12.2, kernel 2.6.27.7-smp, Thunderbird
> mozilla-thunderbird-2.0.0.19-i686-1

have you posted slackware? may be something unique to slack and it was not
posted to this tsl.

> I have uninstalled and reinstalled Thunderbird, removed the .thunderbird
> directory in user's home directories, pulled out hair, sworn a lot, and
> then asked for help.

former 2 were possibilities, middle 2 - not much help, latter - would have
prevented baldness if applied after 1st 2.

how did you uninstall? try 'rpm -q -l thunderbird > 00-tbird.is.here' to
save listing then 'rpm -e --allmatches thunderbird*' then manually check
to be sure. this is to insure all are removed, tho should not be needed,
never know where fault is.

are you using same thunderbird package? if yes, download new and run
sum check to insure you have a good rpm.

> Thanks for the reply.

welcome.

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Thomas Ronayne

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Feb 5, 2009, 10:45:28 AM2/5/09
to
g wrote:
> how did you uninstall? try 'rpm -q -l thunderbird > 00-tbird.is.here' to
> save listing then 'rpm -e --allmatches thunderbird*' then manually check
> to be sure. this is to insure all are removed, tho should not be needed,
> never know where fault is.
>
> are you using same thunderbird package? if yes, download new and run
> sum check to insure you have a good rpm.
>
>
Thunderbird is installed and uninstalled with Slackware's package
(similar to Sun's package manager, logged in as root); I have
double-checked the download, checksums, etc. Additionally, I completely
removed the /.thunderbird/ directory from ${HOME}; is there anything
else Thunderbird installs or updates periodically in a user's home
directory, //tmp/ or somewhere else that might not be getting cleaned up?

I have Delete Junk Context Menu 0.3.2.1, Sender Verification Extension
version 0.9.0.2, Spamato4Thunderbird 0.99.1.3and Talkback 2.0.0.9
installed in this new installation, all new installations (and, oh, by
the way, all have been working just fine for a year or two with previous
installations). The extensions are installed in my home directory, not
system-wide.

I do note that I've been running SeaMonkey when Thunderbird screws up
and it runs (overnight) with no problems (so I don't believe I have a
network problem or any goofy system things going on -- seems to be
isolated to Thunderbird).

That's pretty much all I know.

Again, thanks for the input.

Thomas

g

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Feb 5, 2009, 12:21:33 PM2/5/09
to thunderbird-support

Thomas Ronayne wrote:

> I have double-checked the download, checksums, etc. Additionally,

ok. should be cleared

> is there anything else Thunderbird installs or updates periodically

may be, tho not aware of.

>
> I have Delete Junk Context Menu 0.3.2.1, Sender Verification Extension
> version 0.9.0.2, Spamato4Thunderbird 0.99.1.3and Talkback 2.0.0.9
> installed in this new installation, all new installations (and, oh, by
> the way, all have been working just fine for a year or two with previous
> installations). The extensions are installed in my home directory, not
> system-wide.
>

> I do note that I've been running SeaMonkey when Thunderbird screws up

if seamonkey and thunderbird try to dl at same time or while other is,
this can cause problems.

also, there may be some overwrite of support libs that cause problem.

i recall a report of problems, but do not recall just what it was.

a google search may find it. use something like

"thunderbird" AND "seamonkey" AND "conflict"

in search entry.

you could try a remove of both and install only thunderbird to see if
problem continues. [i know, a lot of trouble, but which is worse?]

also, if you have a configuration issue with email providers. need to use
ssl, but are not. using ssl when should not.

manually select email providers on at a time to see which is locking, or
do all lock.

it is a bit of hit and miss. load only a virgin thunderbird and work up
from there. first with only one service, if ok, add next. if ok, then
install addons one at a time.

it will get very frustrating, but perseverance will reward.

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g

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Feb 5, 2009, 12:29:20 PM2/5/09
to thunderbird-support
in addition, as you are using linux, you can narrow and shorten
your google searches by logging;

http://www.google.com/advanced_search?hl=en&output=linux&restrict=linux

this limits to linux and english, advanced search with 20 lines per page.

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Thomas Ronayne

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Feb 5, 2009, 4:39:06 PM2/5/09
to
g wrote:

> Thomas Ronayne wrote:
>
>
>
> if seamonkey and thunderbird try to dl at same time or while other is,
> this can cause problems.
>
Well, no, I use one or the other -- when Thunderbird craps out I exit it
and start SeaMonkey for the mail :-P

> also, there may be some overwrite of support libs that cause problem.
>
The Slackware installation goes in specific locations in /usr/lib with
symlinks to the executable(s) in /usr/bin; i.e., Firefox, Thunderbird
and SeaMonkey are completely separate from one another.

> i recall a report of problems, but do not recall just what it was.
>
> a google search may find it. use something like
>
> "thunderbird" AND "seamonkey" AND "conflict"
>
> in search entry.
>
Yup, already read through all of those (most have to do with Windows
installations) without much success.

> you could try a remove of both and install only thunderbird to see if
> problem continues. [i know, a lot of trouble, but which is worse?]
>
Already did that once.

> also, if you have a configuration issue with email providers. need to use
> ssl, but are not. using ssl when should not.
>
The ISP requires SSL (and has for over a year now); again, no problems
whatsoever before 2.0.0.19.

> manually select email providers on at a time to see which is locking, or
> do all lock.
>
There's only one, a POP3 server at AT&T with a separate news server.

> it is a bit of hit and miss. load only a virgin thunderbird and work up
> from there. first with only one service, if ok, add next. if ok, then
> install addons one at a time.
>
> it will get very frustrating, but perseverance will reward.
>
Yeah, patience and perseverance is our friend, eh.

So, onward and downward -- I'm going to try building from source and see
if that helps anything (ya never know...).

Thanks again for the time and effort.

Thomas

g

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Feb 5, 2009, 7:59:21 PM2/5/09
to thunderbird-support
Thomas Ronayne wrote:

> There's only one, a POP3 server at AT&T with a separate news server.

that is interesting. i run thru at&t also.

i am using 'User-Agent: Thunderbird 2.0.0.19 (X11/20090107)'.

only time is see 1st message is when i try to download or close while
tbird is in a download. have yet to see 2nd message.

> So, onward and downward -- I'm going to try building from source and see
> if that helps anything (ya never know...).

before source, if all reinstalls have been distrib rpms, try pulling a
linux version from mozilla site. if that does not clear problem, then
try source.

also, have you check 'tools > error console'?

> Thanks again for the time and effort.

this is what it is all about. :)

later.

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Thomas Ronayne

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Feb 6, 2009, 7:53:05 AM2/6/09
to
g wrote:
> Thomas Ronayne wrote:
>
>
>> There's only one, a POP3 server at AT&T with a separate news server.
>>
>
> that is interesting. i run thru at&t also.
>
> i am using 'User-Agent: Thunderbird 2.0.0.19 (X11/20090107)'.
>
> only time is see 1st message is when i try to download or close while
> tbird is in a download. have yet to see 2nd message.
>
>
>> So, onward and downward -- I'm going to try building from source and see
>> if that helps anything (ya never know...).
>>
>
> before source, if all reinstalls have been distrib rpms, try pulling a
> linux version from mozilla site. if that does not clear problem, then
> try source.
>
> also, have you check 'tools > error console'?
>
>
>> Thanks again for the time and effort.
>>
>
> this is what it is all about. :)
>
> later.
>
>
Well, I decided to give up and go back one release (to 2.0.0.18; it
worked) and fight the good fight later.

Thank you for your interest and efforts.

g

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Feb 6, 2009, 9:18:23 AM2/6/09
to thunderbird-support
Thomas Ronayne wrote:

> Well, I decided to give up and go back one release (to 2.0.0.18; it
> worked) and fight the good fight later.

sometimes that can be best.

hopefully for you, you will have better luck with version 3 or a later 2.

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Jay Garcia

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Feb 6, 2009, 2:50:30 PM2/6/09
to
On 06.02.2009 06:53, Thomas Ronayne wrote:

--- Original Message ---

> Well, I decided to give up and go back one release (to 2.0.0.18; it
> worked) and fight the good fight later.
>
> Thank you for your interest and efforts.

See the kb article on Mozillazine:
http://kb.mozillazine.org/Folder_being_processed

--
Jay Garcia - Netscape/Flock Champion
www.ufaq.org
Netscape - Flock - Firefox - Thunderbird - Seamonkey Support

Thomas Ronayne

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Feb 7, 2009, 7:36:13 AM2/7/09
to
Jay Garcia wrote:
> On 06.02.2009 06:53, Thomas Ronayne wrote:
>
> --- Original Message ---
>
>> Well, I decided to give up and go back one release (to 2.0.0.18; it
>> worked) and fight the good fight later.
>>
>> Thank you for your interest and efforts.
>
> See the kb article on Mozillazine:
> http://kb.mozillazine.org/Folder_being_processed
>
>
>
Jay,

Thanks for the link -- already been though all that with no joy here in
Mudville.

Strange thing is, Thunderbird has the problem and Seamonkey mail does
not; yeah, I know, they're not the same thing at all -- but, with
identical settings to the same service provider and no problems, well,
I'm getting more confident that it's not my system or settings.

Thank you for you interest.

Thomas

Wayne Mery

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Mar 15, 2009, 11:07:43 PM3/15/09
to tr...@ameritech.net

Thomas,

In Thunderbird 3 it would be great if we could nail some of the causes
of this problem. Your situation, if it matches up to any of the already
reported bugs, is a unique opportunity because you've got something
highly reproducible. Have you hooked up in any of the bug reports?

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