attachments not forwarded

cew

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Jun 12, 2012, 2:47:39 PM6/12/12

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A friend is using 11.0. When she forwards a message which contains attachments, the attachments
aren't included in the forward.
I'm using 11.0.1, and do not have this problem.
I can't find any difference in settings or options under the Tools menu.
What am I missing?

Thanks.

Tom

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Jun 13, 2012, 9:23:48 AM6/13/12

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Maybe she should update to 11.0.1?

WLS

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Jun 13, 2012, 9:29:32 AM6/13/12

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or Thunderbird 13.0

http://www.mozilla.org/en-US/thunderbird/

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Thunderbird (16.0a1) Daily | openSUSE 12.1 | KDE 4.8.4
Practice Safe Computing. Create user accounts for your OS.
Create separate profiles for your browser, and email client.

cew

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Jun 14, 2012, 1:52:54 PM6/14/12

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Has anyone got a REAL suggestion?

Cal Tinson

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Jun 14, 2012, 2:17:13 PM6/14/12

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Have her look in Composition & Addressing in her server settings. If
Compose messages in HTML is not checked (i.e., plain text will be used),
a forward of a message with an attachment will not include the attachment.

She can either check the box, or, if she prefers using plain text
normally, she can use Shift/Forward, which toggles to HTML for one
forward only.

Thomas Boehm

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Jun 15, 2012, 3:31:56 AM6/15/12

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Cal Tinson wrote:
> Have her look in Composition & Addressing in her server settings. If
> Compose messages in HTML is not checked (i.e., plain text will be used),
> a forward of a message with an attachment will not include the attachment.

That's not true and bad advice. Works here as expected with latest TB on
Ubuntu 12.04.

Cal Tinson

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Jun 15, 2012, 9:41:10 AM6/15/12

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Not true with TB 13 on Vista either - mea culpa. Any suggestions for the
OP?

cew

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Jun 19, 2012, 9:39:55 AM6/19/12

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On 6/12/2012 11:47 AM, cew wrote:

If there's no obvious way to fix this, what can I tell her to do to update Thunderbird AND NOT have
this problem carry over to the update?
Will deleting the entire 'Mozilla Thunderbird' folder from 'Program Files', but retaining the
existing Profile, get rid of whatever setting is wrong, but retain existing mail organization and
emails?

Jim P

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Jul 13, 2012, 5:33:31 PM7/13/12

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I have seen this problem since 9.0, getting attachments of zero length. I still have the problem on 10.0.5 ESR. Workaround is to forward the message as an attachment, not inline.

Patsie Hatley

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Jul 23, 2012, 12:04:34 AM7/23/12

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On 2012-06-12 11:47 AM, cew wrote:

> A friend is using 11.0. When she forwards a message which contains attachments,
> the attachments aren't included in the forward. I'm using 11.0.1, and do not
> have this problem.

Are you sure you really mean "attachments"? Or do you mean inline images?

My mom and I are both using version 14.0, and she has the
"Thunderbird strips inline images from forwarded emails" bug.

I've spent the last 2 hours researching this issue. My research shows that
this bug has been in versions from 1.5 to 14 at least, and probably exists
in *ALL* versions. All the posts I've seen from 2005 to 2012 (on Usenet,
web forums, mozilla.org, mozillazine.org, etc) consist of users complaining
about the bug, and Thunderbird apologists stating that it's already been fixed.
It hasn't been fixed, though. Thunderbird version 14 continues to sporadically
strip out inline images from forwarded emails. No one appears to know what's
causing it (least of all the developers) and it's obviously never going to get
fixed.

I did see one work-around though. I tested it, and IT WORKS:
Tools/Options/Composition/General/Forward Messages/As Attachments
This forwards messages as "*.eml" file attachments rather than
in-line. When the recipient opens the email and double-clicks the
"*.eml" attachment, the original inline images will then be displayed
correctly.

The same work-around may work to fix a "TB fails to forward attachments"
bug if that's what you're having, because it should encapsulate the
entire original message (attachments included) into an attached eml file.

> I can't find any difference in settings or options under the Tools menu.
> What am I missing?

Most of the settings in Thunderbird aren't on the "Options" or "Account Options"
dialog boxes, but in the (highly cryptic) "about:config" interface. A setting
such as
SdJwYRDFeG = "GG75<Aq74("67");>"
might actually mean
"set maximum line length in replies to Usenet messages to 67 characters"
or some damn such thing. Thank, Mozilla. I really needed that.
The "about:config" kluge in Firefox and Thunderbird is the worst feature.
But now that Thunderbird is officially obsolete and no longer under
development, this will likely never be fixed. Along with many of the other
bugs I've been complaining about for years. Oh well.

--
Patsie Hatley
bookmage (at) well (dot) com